AXA Insurance Gulf Customer Service Executive Interview Questions and Answers

Mobikwik zip code contact with payment refund related contact now, XXXXX

Call ? XXXXX all issue with

Q1. Customer care contact now
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Q2. All issue solve now call me
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Q3. XXXXX all issue with my friends
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Q4. Or email and credit card and the rest
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Q5. Good day call me sir
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Q6. Customer service support
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Q7. Mobikwik refund related
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Q8. Zop balance Atibete and any
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Q1. Only reference consider
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Q2. No HR round only reference consider
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Who do you handal an educated customer and uneducated customer

Q1. What do you know about technology?
Ans. 
I have a good understanding of technology and keep myself updated with the latest advancements.
• I am proficient in using various software and applications.

• I have knowledge of different operating systems such as Windows, MacOS, and Linux.

• I am familiar with basic coding languages like HTML, CSS, and JavaScript.

• I have experience in troubleshooting technical issues and providing solutions.

• I keep myself updated with the late...read more
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Q2. What do you think about our company?
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Q3. What can we do to increase our profit?
Ans. 
To increase profit, we can focus on increasing sales, reducing costs, and improving customer retention.
• Implement targeted marketing campaigns to attract new customers

• Streamline operations to reduce expenses

• Offer loyalty programs and incentives to retain existing customers

• Explore new revenue streams or partnerships

• Analyze and optimize pricing strategies

• Invest in employee training and development to improve customer serv...read more
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Q4. Why you want to get this job?
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Q5. What do you think about other company's?
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Basic Aptitude + Coding + Essay Writing

Q1. Asked Basic Coding questions
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Q2. Reverse the input string - Removing numerics
Ans. 
Reverse input string and remove numerics
• Use string manipulation functions to remove numerics

• Reverse the resulting string using a loop or built-in function

• Return the reversed string
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Q3. Print the 100th place digit of given input
Ans. 
To print the 100th place digit of given input
• Extract the input as a string

• Check if the input is at least 100 digits long

• Print the 100th digit from the left
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Q1. About u r self
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Q2. Why iam hire u
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I am a dedicated and experienced customer service professional with a proven track record of exceeding customer expectations.
• I have X years of experience in customer service roles

• I have a strong ability to communicate effectively with customers and resolve issues efficiently

• I am highly organized and detail-oriented, ensuring that all customer inquiries are handled promptly and accurately
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Q1. What's your job experience
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Q2. Tell me about your last Sunday
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Target talk time and target sales