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Mobikwik Customer Executive Interview Questions and Answers

Updated 18 Jan 2025

Mobikwik Customer Executive Interview Experiences

1 interview found

Customer Executive Interview Questions & Answers

user image Harshita Singh

posted on 18 Jan 2025

Interview experience
1
Bad
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed before Jan 2024. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. What's your job experience
  • Ans. 

    I have over 5 years of experience in customer service roles, including handling inquiries, resolving complaints, and building relationships with clients.

    • 5+ years of customer service experience

    • Proficient in handling inquiries and resolving complaints

    • Skilled in building relationships with clients

  • Answered by AI
  • Q2. Tell me about your last Sunday
  • Ans. 

    Spent the day relaxing at home with family and enjoying a home-cooked meal

    • Woke up late and had a leisurely breakfast

    • Watched a movie with family in the afternoon

    • Cooked a delicious dinner together

    • Played board games in the evening

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Don't apply here. Search for a good opportunity.

Interview questions from similar companies

I applied via Referral and was interviewed in May 2021. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. About my self about my job and about my experience

Interview Preparation Tips

Interview preparation tips for other job seekers - First impression is the last impression

I applied via Referral and was interviewed in Oct 2020. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. About insurance.
  • Q2. I already have 3 year experience in insurance so there’s no big deal.

Interview Preparation Tips

Interview preparation tips for other job seekers - Guys only knowledge is the main key for selection’ keep good knowledge of process also about company background.

I applied via Company Website and was interviewed before Feb 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. UPI Tarspar Bank Cash Bagcastmar Mobile Recharge

Interview Preparation Tips

Interview preparation tips for other job seekers - Onboarding Targate

I applied via Job Portal and was interviewed before Sep 2020. There was 1 interview round.

Interview Questionnaire 

4 Questions

  • Q1. Targets done earlier
  • Q2. What will be your targets
  • Q3. Number of team planned
  • Q4. How well you In reports
  • Ans. 

    I am proficient in creating and analyzing reports.

    • I have experience in using various reporting tools such as Excel, Tableau, and Power BI.

    • I am able to gather and organize data to create meaningful reports for management.

    • I am skilled in analyzing data to identify trends and make recommendations for improvement.

    • I am able to present reports in a clear and concise manner to stakeholders.

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Best interview done should be asked more questions than

I applied via Recruitment Consultant and was interviewed before Jun 2020. There were 4 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. How to onboard merchant
  • Ans. 

    To onboard a merchant, we need to understand their business needs and provide them with a tailored solution.

    • Research the merchant's business and industry to understand their pain points and needs

    • Provide a personalized solution that addresses their specific needs

    • Offer training and support to ensure a smooth onboarding process

    • Communicate clearly and regularly to build trust and maintain a positive relationship

    • Follow up r...

  • Answered by AI
  • Q2. How to pitch merchant
  • Ans. 

    To pitch a merchant, understand their needs, offer a solution, and show the benefits of your product/service.

    • Research the merchant's business and identify their pain points

    • Offer a tailored solution that addresses their specific needs

    • Highlight the benefits of your product/service, such as increased revenue or improved efficiency

    • Provide social proof, such as customer testimonials or case studies

    • Be confident and enthusias...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Babababbababababbabanabbabahahhahahhahahahahhahahahahahhhhhahahahahahahahahhaahhahahhhhaoappwpwpsososoosososososoososososisiisisisisisjzthwozygwnpaus

I applied via Referral and was interviewed before Nov 2019. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. What is your previous company ,how can you achieve target, how many days do you work, willing to travel, how can you face presser and many more

Interview Preparation Tips

Interview preparation tips for other job seekers - Pls don't go for sales

Interview Questionnaire 

1 Question

  • Q1. Why do you want this job

I applied via Naukri.com and was interviewed in Oct 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. What is the diffreant other peoples and u
  • Ans. 

    I have unique skills, experiences, and personality traits that differentiate me from others.

    • I have a strong work ethic and am highly motivated to succeed

    • I have excellent communication and interpersonal skills

    • I have a unique set of experiences and perspectives that allow me to approach problems in a creative and innovative way

    • I am adaptable and able to quickly learn and apply new skills

    • I am passionate about what I do an

  • Answered by AI
  • Q2. What u earn for us
  • Ans. 

    I will earn significant revenue for the company through my strong sales skills and ability to build and maintain relationships with clients.

    • I have a proven track record of exceeding sales targets in my previous roles.

    • I will leverage my extensive network of contacts to generate new business opportunities.

    • I am skilled in identifying customer needs and providing tailored solutions to meet those needs.

    • I will actively engag...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Keep hardworking and think positive, if u need to work with mind then u can achieve the target easily

I applied via Job Fair

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(3 Questions)

  • Q1. What is Google pay and why is it useful
  • Ans. 

    Google Pay is a digital payment platform that allows users to make secure and convenient transactions using their smartphones.

    • Google Pay enables users to link their bank accounts, credit cards, and debit cards to make payments.

    • It offers a fast and easy way to pay for purchases both online and in physical stores.

    • Users can also send and receive money to/from friends and family instantly.

    • Google Pay provides a secure payme...

  • Answered by AI
  • Q2. Is Google pay helpful
  • Q3. What is the uses of Google pay
  • Ans. 

    Google Pay is a digital wallet platform and online payment system developed by Google.

    • Allows users to make payments using their mobile phones

    • Offers cashback and rewards for transactions

    • Can be used for online and offline transactions

    • Supports multiple payment methods including UPI, credit/debit cards, and net banking

    • Offers easy and secure transactions with biometric authentication

  • Answered by AI
Round 3 - Coding Test 

Understand the task and problems

Interview Preparation Tips

Interview preparation tips for other job seekers - A roundup of advice
Apply if u r not fully qualified

Mobikwik Interview FAQs

How many rounds are there in Mobikwik Customer Executive interview?
Mobikwik interview process usually has 1 rounds. The most common rounds in the Mobikwik interview process are One-on-one Round.

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Mobikwik Customer Executive Interview Process

based on 1 interview

Interview experience

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