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AU Small Finance Bank Collections Manager Interview Questions and Answers
AU Small Finance Bank Collections Manager Interview Experiences
3 interviews found
Selected
I applied via Naukri.com and was interviewed in Oct 2023. There were 2 interview rounds.
(2 Questions)
- Q1. How do team members work together in the office and the field?
- Ans. Take details of the entire day's work in the office in the morning from all the members and how to work.
- Q2. How to handle customer
- Ans.
Handle customers with empathy, patience, and professionalism.
Listen actively to understand customer concerns
Show empathy and understanding towards customer's situation
Communicate clearly and professionally
Offer solutions or alternatives to resolve issues
Follow up to ensure customer satisfaction
Interview Preparation Tips
Selected
I applied via Walk-in and was interviewed before Sep 2022. There were 2 interview rounds.
(6 Questions)
- Q1. How many years experience in collection ?
- Q2. Please tell me your current CTC package ?
- Q3. Which time you join PCM post in Kota, Bundi, Baran & Jhalawar District ?
- Q4. Which location need you ?
- Q5. Currently which location handle ?
- Ans.
I currently handle collections for multiple locations across the region.
I oversee collections for branches in City A, City B, and City C.
I manage a team that handles collections for various locations within the company.
I am responsible for coordinating collections efforts at different sites to ensure timely payments.
I work closely with branch managers to address any collection issues at specific locations.
- Q6. All questions speak HR
Interview Preparation Tips
I applied via Newspaper Ad and was interviewed before Aug 2021. There was 1 interview round.
(1 Question)
- Q1. What is your name What is your father name What is the your past work expirance
Interview Preparation Tips
What people are saying about AU Small Finance Bank
Collections Manager Jobs at AU Small Finance Bank
Interview questions from similar companies
I was interviewed before Nov 2018.
Interview Questionnaire
4 Questions
- Q1. Hr round ..is salary discussion round
- Q2. Very less salary hike
- Q3. Share ur previous experience ,how will you deal with this situation
- Q4. How will you deal with the customer
- Ans.
I will deal with customers by being empathetic, understanding, and providing solutions to their problems.
Listen actively to the customer's concerns and show empathy
Offer solutions or alternatives to resolve the issue
Maintain a professional and respectful attitude at all times
Follow up with the customer to ensure satisfaction
Document all interactions and resolutions for future reference
Interview Preparation Tips
Collections Manager Interview Questions & Answers
Ujjivan Small Finance Bank
Anonymous
posted on 2 Aug 2023
Selected
I applied via Company Website and was interviewed in Jul 2023. There were 2 interview rounds.
(5 Questions)
- Q1. I really need this job
- Q2. I am changing to increase my salary
- Q3. I am changing to increase my sa6
- Q4. I am changing to increase my salary
- Q5. Can I join you there?
Interview Preparation Tips
Collections Manager Interview Questions & Answers
IndusInd Bank
Vibhanjay Singh Parihar
posted on 7 Dec 2023
Senior management discussion collection related questions and team handling and strategic planning and prosnal information.
(2 Questions)
- Q1. Package related meet
- Q2. Last company policy and cluter
Collections Manager Interview Questions & Answers
Jana Small Finance Bank
Anonymous
posted on 22 Mar 2022
I applied via Naukri.com and was interviewed in Sep 2021. There were 2 interview rounds.
(1 Question)
- Q1. Share details of your previous job.
Interview Preparation Tips
- Cash Collection
- Payment Collection
I applied via Referral and was interviewed before Apr 2020. There was 1 interview round.
Interview Questionnaire
2 Questions
- Q1. Introduction including past experience and current profile
- Q2. General knowledge about government roles and its implications in banking and financial sectors
I applied via Job Fair and was interviewed in Aug 2023. There were 2 interview rounds.
(2 Questions)
- Q1. Tel me abou yourself
- Ans.
Experienced collections manager with a proven track record of maximizing collections and reducing delinquency rates.
Over 5 years of experience in collections management
Implemented strategies to increase collections by 20%
Reduced delinquency rates by 15% through effective communication and negotiation skills
- Q2. Brief me about your experience
Mathematical questions essay writing
Normal test having normal maths nd English vocabulary check
Interview Preparation Tips
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AU Small Finance Bank Collections Manager Reviews and Ratings
based on 76 reviews
Rating in categories
|
Assistant Manager
1.1k
salaries
|  ₹1.8 L/yr - ₹7.5 L/yr |
|
Deputy Manager
966
salaries
| ₹1.9 L/yr - ₹9 L/yr |
|
Relationship Manager
724
salaries
| ₹2 L/yr - ₹9.8 L/yr |
|
Manager
599
salaries
| ₹3.8 L/yr - ₹13.5 L/yr |
|
Senior Manager
557
salaries
| ₹5.4 L/yr - ₹22 L/yr |
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