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Retain old customers by providing excellent customer service, personalized communication, loyalty programs, and regular follow-ups.
Offer personalized discounts or promotions based on their purchase history
Send regular newsletters or updates to keep them engaged
Provide exceptional customer service to address any issues or concerns promptly
Implement a loyalty program to reward repeat purchases
Follow up with customers to
Listen to their concerns, apologize, offer a solution, follow up
Listen actively to their complaints and concerns
Apologize sincerely for any inconvenience caused
Offer a solution or compensation to address their issue
Follow up to ensure their satisfaction and loyalty
Provide exceptional customer service to rebuild trust
The key role of CRM is to manage relationships with customers to improve customer satisfaction, loyalty, and retention.
CRM helps businesses understand their customers' needs and preferences
It allows businesses to personalize their interactions with customers
CRM helps businesses track customer interactions and feedback
It enables businesses to target specific customer segments for marketing campaigns
CRM can improve custo...
I applied via Walk-in and was interviewed in Nov 2023. There were 2 interview rounds.
The salary package in my last company was competitive and included benefits such as health insurance and retirement contributions.
Competitive salary with annual increases based on performance
Health insurance coverage for employee and dependents
Retirement contributions matching up to a certain percentage
Additional perks such as paid time off and professional development opportunities
I applied via Company Website and was interviewed in Apr 2024. There was 1 interview round.
I am currently earning within the industry standard range for this position and I am open to discussing a competitive salary based on my experience and skills.
My current salary is within the industry standard range for this position
I am open to discussing a competitive salary based on my experience and skills
I am looking for a salary that reflects the value I can bring to the company
Best in class delivery refers to achieving top performance and exceeding customer expectations consistently.
Consistently meeting or exceeding customer expectations
Continuous improvement in processes and services
Utilizing innovative technologies and strategies
Effective communication and collaboration within the organization
Setting and achieving high standards of quality and efficiency
Speak on Bangalore city
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Trending GD Topics for Bank PO Exams such as SBI-PO
Merging of banking and insurance sector.
Should PSUs be privatized?
Merger and acquisition of PSUs.
Impact of GST on Indian Economy.
Pros & cons of Cashless Economy.
Are Indian banks in a better position to handle losses?
5 days work week in banking.
I applied via Naukri.com and was interviewed in Apr 2023. There were 2 interview rounds.
I applied via Walk-in and was interviewed in Mar 2023. There were 5 interview rounds.
General equation questions in a assignment
Maintenance in HR activity refers to the process of ensuring that the HR policies, procedures, and practices are up-to-date and effective.
Maintenance involves reviewing and updating HR policies and procedures
It also includes ensuring compliance with legal requirements and industry standards
Regular maintenance helps to improve the efficiency and effectiveness of HR processes
Examples of maintenance activities include upd...
Human resources can promote work-life balance by implementing policies, providing resources, and fostering a supportive culture.
Implement flexible work arrangements such as telecommuting or flexible hours.
Offer employee assistance programs to support mental health and well-being.
Encourage managers to prioritize work-life balance and lead by example.
Provide resources for stress management, time management, and self-care...
How to rotational work progress in hr work
To achieve goals in a company, it is important to set clear objectives, create a plan, communicate effectively, and track progress.
Set clear and specific goals that align with the company's mission and vision
Create a plan with actionable steps and deadlines
Communicate the goals and plan to all stakeholders and ensure everyone understands their role
Track progress regularly and make adjustments as needed
Celebrate milesto
I applied via Job Portal and was interviewed in Dec 2022. There were 8 interview rounds.
In this test should be conduct interviews on online process
Ask question related field and ask how can you perform your work with following terms and condition of company.
Watch coding speed and agility
Watch how can people complete correct assignment on right time.
I applied via AmbitionBox and was interviewed in Apr 2023. There were 2 interview rounds.
I am a family-oriented person with a strong work ethic and diverse hobbies.
My strength is my ability to multitask and prioritize tasks efficiently.
My goal is to continue to grow and develop my leadership skills.
My hobbies include hiking, reading, and cooking.
Family is very important to me and I prioritize spending quality time with them.
In which we have to show our performance by the assignment
TCS
Accenture
Wipro
Cognizant