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Arshiya Logistics Head CRM Interview Questions and Answers for Experienced

Updated 13 Oct 2023

Arshiya Logistics Head CRM Interview Experiences for Experienced

1 interview found

Head CRM Interview Questions & Answers

user image Anonymous

posted on 13 Oct 2023

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(1 Question)

  • Q1. How to retain old customer
  • Ans. 

    Retain old customers by providing excellent customer service, personalized communication, loyalty programs, and regular follow-ups.

    • Offer personalized discounts or promotions based on their purchase history

    • Send regular newsletters or updates to keep them engaged

    • Provide exceptional customer service to address any issues or concerns promptly

    • Implement a loyalty program to reward repeat purchases

    • Follow up with customers to

  • Answered by AI
Round 3 - One-on-one 

(1 Question)

  • Q1. Notice period to serve
Round 4 - One-on-one 

(1 Question)

  • Q1. How to satisfy, unsatisfied customer
  • Ans. 

    Listen to their concerns, apologize, offer a solution, follow up

    • Listen actively to their complaints and concerns

    • Apologize sincerely for any inconvenience caused

    • Offer a solution or compensation to address their issue

    • Follow up to ensure their satisfaction and loyalty

    • Provide exceptional customer service to rebuild trust

  • Answered by AI
Round 5 - One-on-one 

(1 Question)

  • Q1. Key role of CRM
  • Ans. 

    The key role of CRM is to manage relationships with customers to improve customer satisfaction, loyalty, and retention.

    • CRM helps businesses understand their customers' needs and preferences

    • It allows businesses to personalize their interactions with customers

    • CRM helps businesses track customer interactions and feedback

    • It enables businesses to target specific customer segments for marketing campaigns

    • CRM can improve custo...

  • Answered by AI

Interview questions from similar companies

Interview experience
1
Bad
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
No response

I applied via Walk-in and was interviewed in Nov 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(5 Questions)

  • Q1. They schedule the interview and took 6 round and said hr will send email to you but not responding
  • Q2. Tell me about your self
  • Q3. Why should we hire you
  • Q4. Salery package in last company
  • Ans. 

    The salary package in my last company was competitive and included benefits such as health insurance and retirement contributions.

    • Competitive salary with annual increases based on performance

    • Health insurance coverage for employee and dependents

    • Retirement contributions matching up to a certain percentage

    • Additional perks such as paid time off and professional development opportunities

  • Answered by AI
  • Q5. Salery discussion

Interview Preparation Tips

Interview preparation tips for other job seekers - Please be assured on VC about the results they don't answer your email even
Interview experience
3
Average
Difficulty level
Easy
Process Duration
More than 8 weeks
Result
Selected Selected

I applied via Company Website and was interviewed in Apr 2024. There was 1 interview round.

Round 1 - HR 

(1 Question)

  • Q1. What is my current and expected Salary
  • Ans. 

    I am currently earning within the industry standard range for this position and I am open to discussing a competitive salary based on my experience and skills.

    • My current salary is within the industry standard range for this position

    • I am open to discussing a competitive salary based on my experience and skills

    • I am looking for a salary that reflects the value I can bring to the company

  • Answered by AI
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(2 Questions)

  • Q1. Talk about best in class delivery
  • Ans. 

    Best in class delivery refers to achieving top performance and exceeding customer expectations consistently.

    • Consistently meeting or exceeding customer expectations

    • Continuous improvement in processes and services

    • Utilizing innovative technologies and strategies

    • Effective communication and collaboration within the organization

    • Setting and achieving high standards of quality and efficiency

  • Answered by AI
  • Q2. Most impactful outcome
Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(2 Questions)

  • Q1. Introduce your self
  • Q2. Speak on a topic
Round 2 - Group Discussion 

Speak on Bangalore city

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - Aptitude Test 

All Quantitative aptitude topics are available here with complete quantitative aptitude questions and answers for SSC, Bank and Other Competitive exams. Aspirants who are searching for the quantitative aptitude questions can easily practice here with all the important quantitative aptitude topics.

This blog contains updated quantitative aptitude topics and having selective quantitative aptitude questions with answers for the competitive exams. Let's practice quantitative aptitude questions for sure success in SSC and banking exams

Round 3 - Group Discussion 

Trending GD Topics for Bank PO Exams such as SBI-PO
Merging of banking and insurance sector.
Should PSUs be privatized?
Merger and acquisition of PSUs.
Impact of GST on Indian Economy.
Pros & cons of Cashless Economy.
Are Indian banks in a better position to handle losses?
5 days work week in banking.

Round 4 - HR 

(1 Question)

  • Q1. 10 good HR interview questions Why did you decide to apply to this role? What experience do you have that would be relevant to this role? Tell me about your experience in … What did you like most about the...

Interview Preparation Tips

Interview preparation tips for other job seekers - Yes, focus on digital facility like internet and nokri api
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Apr 2023. There were 2 interview rounds.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Basis introduction
  • Q2. Myself prabhakar prasad having already a experience in education sector in marketing and sales for last 10 years
Round 2 - HR 

(4 Questions)

  • Q1. How will you achieve the given target
  • Q2. I need to visit schools and college and will give seminars and presentation to students
  • Q3. What's your salary expected
  • Q4. Presently getting 30 k and atleast 10℅hike from my current package

Interview Preparation Tips

Interview preparation tips for other job seekers - Always have a positive attitude and answer all the questions frequently and try to make Hr or your interviwer to understand your words
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Mar 2023. There were 5 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - Assignment 

General equation questions in a assignment

Round 3 - HR 

(3 Questions)

  • Q1. What is a maintenance in hr activity
  • Ans. 

    Maintenance in HR activity refers to the process of ensuring that the HR policies, procedures, and practices are up-to-date and effective.

    • Maintenance involves reviewing and updating HR policies and procedures

    • It also includes ensuring compliance with legal requirements and industry standards

    • Regular maintenance helps to improve the efficiency and effectiveness of HR processes

    • Examples of maintenance activities include upd...

  • Answered by AI
  • Q2. How to hr moving in a employee
  • Q3. How to Human resources in work life balance in speech in a employee
  • Ans. 

    Human resources can promote work-life balance by implementing policies, providing resources, and fostering a supportive culture.

    • Implement flexible work arrangements such as telecommuting or flexible hours.

    • Offer employee assistance programs to support mental health and well-being.

    • Encourage managers to prioritize work-life balance and lead by example.

    • Provide resources for stress management, time management, and self-care...

  • Answered by AI
Round 4 - Assignment 

How to rotational work progress in hr work

Round 5 - HR 

(4 Questions)

  • Q1. How to hr interview question in Employee
  • Q2. Salary expectations added in how to proceed
  • Q3. Hr working process in a company
  • Q4. How to owr goal achieved in a company
  • Ans. 

    To achieve goals in a company, it is important to set clear objectives, create a plan, communicate effectively, and track progress.

    • Set clear and specific goals that align with the company's mission and vision

    • Create a plan with actionable steps and deadlines

    • Communicate the goals and plan to all stakeholders and ensure everyone understands their role

    • Track progress regularly and make adjustments as needed

    • Celebrate milesto

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - TQ so much in ower advice
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Job Portal and was interviewed in Dec 2022. There were 8 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
Round 2 - Aptitude Test 

In this test should be conduct interviews on online process

Round 3 - HR 

(3 Questions)

  • Q1. Tell me about yourself
  • Q2. What is your weakness and strengths
  • Q3. What are you expecting about your salary
Round 4 - Case Study 

Ask question related field and ask how can you perform your work with following terms and condition of company.

Round 5 - Assignment 

Watch coding speed and agility

Round 6 - HR 

(1 Question)

  • Q1. Watch how can people work in group and handle problem and ability for taking decision.
Round 7 - Assignment 

Watch how can people complete correct assignment on right time.

Round 8 - Content Writing 

(1 Question)

  • Q1. Watch their ability in content writing

Interview Preparation Tips

Interview preparation tips for other job seekers - First of all see resume after that select candidate according to resume.
After that take their interview and complete interview in three round.
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via AmbitionBox and was interviewed in Apr 2023. There were 2 interview rounds.

Round 1 - HR 

(6 Questions)

  • Q1. Name qualification
  • Q2. Family background
  • Q3. Hobbies nd about job sector
  • Q4. About icici bank
  • Q5. Strength ng goals
  • Q6. Name strength goal hobbies about family
  • Ans. 

    I am a family-oriented person with a strong work ethic and diverse hobbies.

    • My strength is my ability to multitask and prioritize tasks efficiently.

    • My goal is to continue to grow and develop my leadership skills.

    • My hobbies include hiking, reading, and cooking.

    • Family is very important to me and I prioritize spending quality time with them.

  • Answered by AI
Round 2 - Assignment 

In which we have to show our performance by the assignment

Interview Preparation Tips

Interview preparation tips for other job seekers - I want to say that is this very best platform for jobseeker

Arshiya Logistics Interview FAQs

How many rounds are there in Arshiya Logistics Head CRM interview for experienced candidates?
Arshiya Logistics interview process for experienced candidates usually has 5 rounds. The most common rounds in the Arshiya Logistics interview process for experienced candidates are One-on-one Round, Resume Shortlist and Technical.
What are the top questions asked in Arshiya Logistics Head CRM interview for experienced candidates?

Some of the top questions asked at the Arshiya Logistics Head CRM interview for experienced candidates -

  1. How to satisfy, unsatisfied custo...read more
  2. How to retain old custo...read more
  3. Key role of ...read more

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