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Arshiya Logistics Head CRM Interview Questions and Answers
Arshiya Logistics Head CRM Interview Experiences
1 interview found
Anonymous
(1 Question)
- Q1. How to retain old customer
- Ans.
Retain old customers by providing excellent customer service, personalized communication, loyalty programs, and regular follow-ups.
Offer personalized discounts or promotions based on their purchase history
Send regular newsletters or updates to keep them engaged
Provide exceptional customer service to address any issues or concerns promptly
Implement a loyalty program to reward repeat purchases
Follow up with customers to
(1 Question)
- Q1. Notice period to serve
(1 Question)
- Q1. How to satisfy, unsatisfied customer
- Ans.
Listen to their concerns, apologize, offer a solution, follow up
Listen actively to their complaints and concerns
Apologize sincerely for any inconvenience caused
Offer a solution or compensation to address their issue
Follow up to ensure their satisfaction and loyalty
Provide exceptional customer service to rebuild trust
(1 Question)
- Q1. Key role of CRM
- Ans.
The key role of CRM is to manage relationships with customers to improve customer satisfaction, loyalty, and retention.
CRM helps businesses understand their customers' needs and preferences
It allows businesses to personalize their interactions with customers
CRM helps businesses track customer interactions and feedback
It enables businesses to target specific customer segments for marketing campaigns
CRM can improve custo...
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Interview questions from similar companies
I applied via Walk-in and was interviewed in Nov 2023. There were 2 interview rounds.
(5 Questions)
- Q1. They schedule the interview and took 6 round and said hr will send email to you but not responding
- Q2. Tell me about your self
- Q3. Why should we hire you
- Q4. Salery package in last company
- Ans.
The salary package in my last company was competitive and included benefits such as health insurance and retirement contributions.
Competitive salary with annual increases based on performance
Health insurance coverage for employee and dependents
Retirement contributions matching up to a certain percentage
Additional perks such as paid time off and professional development opportunities
- Q5. Salery discussion
Interview Preparation Tips
Yashwant Kumar Jha
Selected
I was interviewed in Jul 2024.
(1 Question)
- Q1. CTC Negatiation and Location Related
Interview Preparation Tips
Selected
I applied via Company Website and was interviewed in Apr 2024. There was 1 interview round.
(1 Question)
- Q1. What is my current and expected Salary
- Ans.
I am currently earning within the industry standard range for this position and I am open to discussing a competitive salary based on my experience and skills.
My current salary is within the industry standard range for this position
I am open to discussing a competitive salary based on my experience and skills
I am looking for a salary that reflects the value I can bring to the company
(2 Questions)
- Q1. Talk about best in class delivery
- Ans.
Best in class delivery refers to achieving top performance and exceeding customer expectations consistently.
Consistently meeting or exceeding customer expectations
Continuous improvement in processes and services
Utilizing innovative technologies and strategies
Effective communication and collaboration within the organization
Setting and achieving high standards of quality and efficiency
- Q2. Most impactful outcome
Selected
(6 Questions)
- Q1. Am fresher asking what type quotation's?
- Q2. Am asking only 1st preference IT or Non IT
- Q3. Am speak only normally English not a fluent?
- Q4. Am asking when i come interview schedule
- Q5. Am asking if there is Any GD sir
- Q6. How many rounds for interview selection.
(2 Questions)
- Q1. Introduce your self
- Q2. Speak on a topic
Speak on Bangalore city
Interview Preparation Tips
Rahul Khanna
I applied via Company Website and was interviewed in Jun 2023. There were 3 interview rounds.
(3 Questions)
- Q1. This is work flexible hours
- Q2. Dream company for achive your goals
- Ans.
My dream company to achieve my goals is a tech giant like Google or Apple.
Innovative work culture
Opportunities for growth and development
Global impact and reach
Cutting-edge technology and resources
- Q3. Any doubt for Wipro technologies
(2 Questions)
- Q1. This is work flexible hours
- Q2. Dream company for achive your goals
- Ans.
My dream company to achieve my goals is a leading tech company known for innovation and growth opportunities.
Innovative work culture that encourages creativity
Opportunities for career advancement and skill development
Strong leadership and mentorship programs
Collaborative team environment
Competitive compensation and benefits package
Selected
I applied via Naukri.com and was interviewed in Apr 2023. There were 2 interview rounds.
(2 Questions)
- Q1. Basis introduction
- Q2. Myself prabhakar prasad having already a experience in education sector in marketing and sales for last 10 years
(4 Questions)
- Q1. How will you achieve the given target
- Q2. I need to visit schools and college and will give seminars and presentation to students
- Q3. What's your salary expected
- Q4. Presently getting 30 k and atleast 10℅hike from my current package
Interview Preparation Tips
Selected
I applied via Job Portal and was interviewed in Dec 2022. There were 8 interview rounds.
In this test should be conduct interviews on online process
(3 Questions)
- Q1. Tell me about yourself
- Q2. What is your weakness and strengths
- Q3. What are you expecting about your salary
Ask question related field and ask how can you perform your work with following terms and condition of company.
Watch coding speed and agility
(1 Question)
- Q1. Watch how can people work in group and handle problem and ability for taking decision.
Watch how can people complete correct assignment on right time.
(1 Question)
- Q1. Watch their ability in content writing
Interview Preparation Tips
After that take their interview and complete interview in three round.
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