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Retain old customers by providing excellent customer service, personalized communication, loyalty programs, and regular follow-ups.
Offer personalized discounts or promotions based on their purchase history
Send regular newsletters or updates to keep them engaged
Provide exceptional customer service to address any issues or concerns promptly
Implement a loyalty program to reward repeat purchases
Follow up with customers to
Listen to their concerns, apologize, offer a solution, follow up
Listen actively to their complaints and concerns
Apologize sincerely for any inconvenience caused
Offer a solution or compensation to address their issue
Follow up to ensure their satisfaction and loyalty
Provide exceptional customer service to rebuild trust
The key role of CRM is to manage relationships with customers to improve customer satisfaction, loyalty, and retention.
CRM helps businesses understand their customers' needs and preferences
It allows businesses to personalize their interactions with customers
CRM helps businesses track customer interactions and feedback
It enables businesses to target specific customer segments for marketing campaigns
CRM can improve custo...
I appeared for an interview before Sep 2016.
I applied via Recruitment Consultant and was interviewed before Sep 2018. There were 4 interview rounds.
I appeared for an interview in Jul 2017.
I am a software engineer with experience in developing and maintaining software applications.
I have a strong background in programming languages such as Java, C++, and Python.
I have worked on various projects, including developing web applications and implementing software solutions.
I am skilled in problem-solving and debugging, ensuring efficient and effective software development.
I have experience in collaborating wi...
I learned valuable teamwork and problem-solving skills during my summer internship.
Developed strong collaboration skills by working with a team of software engineers to complete projects
Gained experience in troubleshooting and debugging software issues
Learned to effectively communicate and present technical concepts to both technical and non-technical stakeholders
Improved problem-solving abilities by identifying and re...
Java is an object-oriented language while C is a procedural language.
Java is platform-independent while C is platform-dependent.
Java has automatic garbage collection while C requires manual memory management.
Java has built-in support for multithreading while C requires external libraries.
Java has a larger standard library compared to C.
Java is more secure than C due to its strong type checking and exception handling.
C ...
Pointers are variables that store memory addresses of other variables in programming languages.
Pointers allow direct access and manipulation of memory locations.
They are commonly used in programming languages like C and C++.
Pointers can be used to pass variables by reference, allowing modifications to the original value.
They can also be used to dynamically allocate memory.
Example: int* ptr; // declares a pointer to an
In 5 years, I see myself as a senior software engineer leading a team of developers.
Leading a team of developers
Working on complex projects
Continuing to learn and grow in my role
Contributing to the success of the company
based on 3 interviews
Interview experience
based on 3 reviews
Rating in categories
Senior Executive Officer
3
salaries
| ₹4 L/yr - ₹5.5 L/yr |
TCS
Accenture
Wipro
Cognizant