Anugraha Construction Equipment Services & Support Interview Questions and Answers

Q1. Can you tell me about yourself?
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Q2. What is the process for conducting capacity planning?
Ans. 
Capacity planning involves forecasting future resource needs and ensuring that the necessary resources are available.
• Identify current resource usage and performance levels

• Forecast future resource needs based on growth projections

• Determine any potential bottlenecks or constraints

• Allocate resources accordingly to meet future demands

• Regularly review and adjust the capacity plan as needed
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Q3. What is the process for creating a Standard Operating Procedure (SOP)?
Ans. 
Creating a Standard Operating Procedure involves identifying the process, documenting steps, obtaining feedback, and finalizing the SOP.
• Identify the process or task that needs an SOP

• Document each step involved in the process

• Obtain feedback from relevant stakeholders for improvements

• Finalize the SOP with clear instructions and guidelines

• Regularly review and update the SOP as needed
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Q4. How do you handle transitions?
Ans. 
I handle transitions by communicating effectively, setting clear expectations, and providing support to team members.
• Communicate openly and transparently with team members about upcoming changes

• Set clear expectations and goals for the transition period

• Provide support and resources to help team members adjust to the changes

• Lead by example and remain positive and adaptable during transitions
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Q5. How do you provide feedback?
Ans. 
I provide feedback by being specific, timely, and constructive.
• Be specific about what was done well and what needs improvement

• Provide feedback in a timely manner to address issues promptly

• Offer constructive criticism and suggestions for improvement

• Encourage open communication and dialogue for feedback to be effective
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Q6. Can you describe a situation in which you had to handle an escalation call from a customer, and how you managed it?
Ans. 
Handled an escalation call by actively listening, empathizing, and offering a solution.
• Remain calm and composed while listening to the customer's concerns.

• Empathize with the customer and acknowledge their frustration.

• Offer a solution or escalate the issue to a higher authority if necessary.

• Follow up with the customer to ensure their issue has been resolved satisfactorily.
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Q7. Can you describe a situation in which you encountered a conflict between two team members and explain how you managed that situation?
Ans. 
Managed conflict between team members by facilitating open communication and finding common ground.
• Addressed the issue privately to understand each team member's perspective

• Encouraged open communication and active listening to resolve misunderstandings

• Facilitated a team meeting to discuss the conflict and find common ground

• Established clear expectations and guidelines for future interactions
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Q8. What Key Performance Indicators (KPIs) have you worked with?
Ans. 
I have worked with KPIs such as sales targets, customer satisfaction scores, employee productivity metrics, and project completion rates.
• Sales targets

• Customer satisfaction scores

• Employee productivity metrics

• Project completion rates
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Q9. How did you establish end-to-end operations when setting up a new process?
Ans. 
I established end-to-end operations by defining clear processes, assigning roles, providing training, and monitoring performance.
• Defined clear processes from start to finish

• Assigned roles and responsibilities to team members

• Provided training and resources to ensure understanding and proficiency

• Monitored performance and made adjustments as needed
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Q1. Generic Regulatory related
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Q2. Medical devices class, medical regulatory and medical devices standards
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Q1. Verification process
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Q2. Regulatory affairs, Risk management
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Q1. Plc and industrial automation
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Q2. Current MES role described.
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Past experience in MES,
SQL basics,
PLC programming.

Q1. Salarh expectaion
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Q2. If ready for contract role for 1 year
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Q1. Can you provide a self-introduction?
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Q2. What is your current position, and what are your job responsibilities?
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Q3. Knowledge about chemical and dilution, team handling, client visit preparation, stock management, vendor management and basic about safety.
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Q1. 1 hr interview divided into 4 sections - Intro - Backend - .NET & OOPS Concepts (Was given a code to analyze) - SQL - Write a sql query & some sql questions on joins etc. - Frontend - Angular related quest...read more
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Q1. Bit low level Design Patterns Questions, SQL Questions, Angular Questions Checking your confidence while answering
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Q1. This was Manegerial Round, asked about projects worked upon and some questions over the projects
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Q1. For this round I was being called to their base location. Salary Discussion
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Q1. Technical knowledge from plc
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Q2. Stud machine knowledge CO2 machine manually spot welding gun
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Q1. Robotic pm knowledge
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Q2. Fixture PM activate
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Q1. IT network problem
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Q2. Oitds network problem
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Q1. Hardware problem
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Q2. Network problem and software issue
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Q1. IT and oitds network problem
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Q2. Server problem hai
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Q1. Fiber optic cable
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Q2. P2p pari configuration
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Diploma mechanical engineering 2022

Q1. Apne baare me batwo 5 loose point 5 strength.
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Q2. Women empowerment se kya samajhte hai.
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Q3. Technical knowledge kitna hai tumhe.
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Q4. Aapke subjects are hobby ke baare main batao.
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Q1. Metallurgy engineering related.
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Q2. Steel making shop operating related.
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Q3. EAF Operation related.
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Q1. Transmission Tower Detailing
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Q2. Shop Drawing Bil of Meterial Tower Devlop & Re Devlop
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Q3. Raice Chimney Drawing
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Q4. Stub Template Prop Drawing
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Q5. Structural Develop and Redevelop, Marking Erection Drawing , Bolts Nuts Grip Checking and Counting, Bill of Material , Shop Drawing Cad & Dxf and Shop Drawing Checking , Prop Drawing, Raise Chimney Transm...read more
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