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Angel One
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posted on 23 Oct 2024
I applied via Referral and was interviewed in Sep 2024. There was 1 interview round.
I applied via Approached by Company and was interviewed in Feb 2024. There were 2 interview rounds.
posted on 11 Aug 2024
I applied via Campus Placement and was interviewed in Feb 2024. There were 2 interview rounds.
Experienced Customer Relationship Executive with a background in managing client accounts and resolving customer issues.
Over 5 years of experience in customer service roles
Skilled in building strong relationships with clients
Proficient in resolving customer complaints and issues efficiently
Excellent communication and problem-solving skills
Familiar with CRM software and tools
Your company is a leading provider of customer relationship management solutions.
Your company offers a range of CRM software for businesses of all sizes
You have a strong reputation for excellent customer service and support
Your company has been in the industry for over 10 years
Some of your notable clients include XYZ Corp and ABC Ltd
Our soap is made with natural ingredients, leaving your skin feeling clean and refreshed.
Our soap is gentle on the skin, suitable for all skin types.
It contains moisturizing ingredients like shea butter and coconut oil.
The refreshing scent of lavender and eucalyptus will leave you feeling rejuvenated.
Our soap is eco-friendly and cruelty-free, making it a sustainable choice for conscious consumers.
I applied via Naukri.com and was interviewed before Sep 2022. There were 4 interview rounds.
I am responsible for generating revenue in my area by building and maintaining relationships with clients.
Identify potential clients and build relationships with them
Offer products and services to meet clients' needs
Negotiate contracts and close deals to generate revenue
Provide excellent customer service to retain clients and encourage repeat business
My documents process
posted on 11 Jul 2024
To handle angry customers, it is important to remain calm, listen actively, empathize, apologize, offer solutions, and follow up.
Remain calm and composed to avoid escalating the situation.
Listen actively to the customer's concerns and let them vent their frustration.
Empathize with the customer by acknowledging their feelings and showing understanding.
Apologize sincerely for any inconvenience caused and take responsibil...
To manage the priority of leads, it is important to consider factors such as lead quality, potential revenue, and urgency.
Evaluate lead quality based on their fit with the company's target market and ideal customer profile.
Assess potential revenue by analyzing the size of the opportunity and the likelihood of closing the deal.
Consider the urgency of the lead, such as their timeline for making a decision or their immedi...
I applied via Walk-in and was interviewed before Mar 2023. There were 3 interview rounds.
based on 19 reviews
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