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American InfoSource IT Helpdesk Engineer Interview Questions and Answers

Updated 11 Nov 2024

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IT Helpdesk Engineer Interview Questions

user image Jignesh J Prajapati

posted on 8 Nov 2024

Interview experience
4
 Good
Difficulty level
 -
Duration
 -
Result
 -

2 Interview Rounds

1

HR Round (2 Questions)

  • Q1. Current and expected salary
  • Q2. Total experience in the field
2

Technical Round (3 Questions)

  • Q1. Firewall Related- HA, Default function, applications of firewall
  • Q2. In depth questions about windows 11.
  • Q3. DHCP- TCPIP-networking related questions

Interview Preparation Tips

Interview preparation tips for other job seekers - Its desk job but interview will be totally depending on resume.

Interview questions from similar companies

3 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2

Technical Round (1 Question)

  • Q1. How to troubleshoot outlook issues?
3

HR Round (3 Questions)

  • Q1. Share details of your previous job.
  • Q2. Why are you looking for a change?
  • Q3. Why do you want to join our NTT Data?

Interview Preparation Tips

Interview preparation tips for other job seekers - I don't know what to say, just be yourself.
Interview experience
3
 Average
Difficulty level
 Easy
Duration
 4-6 weeks
Result
 No response

I applied via Company Website and was interviewed in Nov 2024.

1 Interview Round

1

Aptitude Test Round

Quant,verbal,reasoning

Interview experience
5
 Excellent
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Naukri.com and was interviewed in Jul 2023.

3 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
2

HR Round (1 Question)

  • Q1. Previous Experience and Self introduction
3

Technical Round (1 Question)

  • Q1. Interview with the Manager.

Interview Preparation Tips

Interview preparation tips for other job seekers - Very good organisation.
Interview experience
5
 Excellent
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Recruitment Consulltant and was interviewed before Jan 2022.

4 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
2

Group Discussion Round

Basics of your working to check your confidence and knowledge.

3

Technical Round (1 Question)

  • Q1. Deep interview questions from your resume and according to required profile
4

HR Round (1 Question)

  • Q1. Introduction and salary discussion

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident if you require a job they also require you.

IT Helpdesk Executive Interview Questions

Atos user image Tabita Kalaivani

posted on 29 May 2024

Interview experience
5
 Excellent
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via LinkedIn and was interviewed before May 2023.

2 Interview Rounds

1

Aptitude Test Round

Favorite color and the reason

2

One-on-one Round (1 Question)

  • Q1. Itil certification will be good
Interview experience
5
 Excellent
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Naukri.com and was interviewed before May 2022.

4 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
2

HR Round (2 Questions)

  • Q1. Introduction and experience
  • Q2. Skills that a candidate aquire
3

Technical Round (1 Question)

  • Q1. Technical, skills related questions
4

Salary discussion Round (1 Question)

  • Q1. Diclscuss previous salary, offered salary and other perks
Interview experience
4
 Good
Difficulty level
 Moderate
Duration
 6-8 weeks
Result
 No response

3 Interview Rounds

1

Aptitude Test Round

1st round was aptitude

2

Group Discussion Round

After 1 month there was a GD round .

3

One-on-one Round (2 Questions)

  • Q1. Introduction , Communication check
  • Q2. Computer Networking questions
Interview experience
3
 Average
Difficulty level
 -
Duration
 -
Result
 -

3 Interview Rounds

1

Aptitude Test Round

It is the basic aptitude and maths problems

2

Group Discussion Round

They given the title we have to prepare and speak for 5mins

3

HR Round (1 Question)

  • Q1. About the role and skills

I applied via Walk-in and was interviewed before Oct 2021.

2 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Do not use an unprofessional email address such as cool_boy@email.com. It shows a lack of professionalism by the candidate.
View all tips
2

HR Round (2 Questions)

  • Q1. Tell us about yourself
  • Q2. Tell us about the story of a recently watched movie

Interview Preparation Tips

Interview preparation tips for other job seekers - Always be confident and straightforward. Talk only on truth, the interviewers will come to know if you are cooking up some stories

American InfoSource Interview FAQs

How many rounds are there in American InfoSource IT Helpdesk Engineer interview?
American InfoSource interview process usually has 2 rounds. The most common rounds in the American InfoSource interview process are HR and Technical.
What are the top questions asked in American InfoSource IT Helpdesk Engineer interview?

Some of the top questions asked at the American InfoSource IT Helpdesk Engineer interview -

  1. Firewall Related- HA, Default function, applications of firew...read more
  2. in depth questions about windows ...read more
  3. DHCP- TCPIP-networking related questi...read more

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