American Express
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I was interviewed in Aug 2016.
I have a diverse background in sales, marketing, and customer service.
Started my career as a sales associate at XYZ Company
Promoted to sales manager after exceeding sales targets for 2 consecutive years
Managed a team of 10 sales representatives and increased revenue by 20%
Transitioned to marketing role at ABC Company, where I developed and implemented successful marketing campaigns
Currently working as a customer servic...
I chose AMEX for its reputation, growth opportunities, and alignment with my career goals.
AMEX is a renowned company known for its innovation and customer service.
I believe AMEX offers excellent training and development programs for management trainees.
I see potential for career growth and advancement within AMEX.
Higher studies can always be pursued later, but gaining practical experience at AMEX is invaluable.
I am con...
I would invest in companies with innovative ideas, strong leadership, and a clear path to profitability.
Look for companies with a unique value proposition and a clear target market
Assess the leadership team's experience and track record
Evaluate the company's financials and growth potential
Consider the competitive landscape and potential risks
Examples: Airbnb, Uber, Slack, Zoom
I am a recent graduate with a degree in Business Administration and a passion for leadership and problem-solving.
Recent graduate with a degree in Business Administration
Passionate about leadership and problem-solving
Experience in leading student organizations and managing projects
Strong communication and analytical skills
Looking to apply my skills in a dynamic work environment
I chose AMEX for its reputation, job for hands-on experience, and not MBA for practical learning.
AMEX has a strong reputation in the financial industry
I value hands-on experience and learning through practical work
An MBA may not provide the same level of hands-on experience as a job at AMEX
I used multiple classification algorithms in my project.
Decision Tree: Used for creating a tree-like model to make decisions based on features.
Random Forest: Ensemble method using multiple decision trees to improve accuracy.
Logistic Regression: Used to predict binary outcomes based on input variables.
Support Vector Machines: Used for classification by finding the best hyperplane to separate data points.
Naive Bayes: Bas...
A specific algorithm works for a problem if it is designed to handle the problem's characteristics effectively.
The algorithm should be able to process the input data efficiently.
It should consider the problem's constraints and requirements.
The algorithm should produce correct and accurate results for the problem.
The algorithm's complexity should be suitable for the problem's scale.
If applicable, the algorithm should be...
I tend to be overly critical of my own work, which can sometimes lead to perfectionism.
I have a tendency to overanalyze my work and strive for perfection
I can be overly self-critical and have high expectations for myself
I am working on finding a balance between striving for excellence and accepting imperfections
In my free time, I enjoy reading books, going for hikes, and trying out new recipes.
Reading books from various genres
Going for hikes in nature trails
Trying out new recipes and cooking for friends and family
My favorite Bollywood song is 'Tum Hi Ho' from the movie Aashiqui 2 because of its soulful lyrics and emotional melody.
The song 'Tum Hi Ho' is known for its heartfelt lyrics that express deep emotions of love and longing.
The melody of the song is hauntingly beautiful and stays with the listener long after it ends.
The vocals by Arijit Singh in 'Tum Hi Ho' are soul-stirring and add to the overall impact of the song.
If petrol and diesel prices decrease, AMEX's income may decrease due to reduced fuel surcharges and lower transaction volumes.
AMEX earns revenue through fuel surcharges on transactions made using their cards.
Lower petrol and diesel prices may lead to reduced fuel surcharges, resulting in a decrease in AMEX's income.
Decreased fuel prices may also impact consumer spending habits, leading to lower transaction volumes and ...
To improve sales, we would collect data on customer preferences, demographics, and shopping habits.
Collect data on customer preferences for products, brands, and packaging
Gather demographic information such as age, gender, income, and location
Track shopping habits like frequency of visits, time of day, and purchase history
Use surveys, loyalty programs, and social media to gather data
Analyze data to identify trends and ...
There were three coding questions.
What people are saying about American Express
I was interviewed in Jan 2025.
Estimating the number of American Express credit card users in India based on business acumen
Consider the market share of American Express in India compared to other credit card companies
Analyze the population size and income levels in India to estimate the potential number of credit card users
Look at the growth trends in the credit card industry in India to make a projection
Consider the marketing strategies and partne
American Express interview questions for popular designations
I applied via Company Website and was interviewed in Aug 2024. There were 3 interview rounds.
My work experience includes roles in financial services and consulting, providing me with relevant skills for Amex.
I have worked in financial services for 5+ years, including roles at a major bank and a fintech startup.
I have experience in consulting, where I worked on projects related to financial analysis and strategy development.
My resume highlights my expertise in financial modeling, data analysis, and client relat...
I changed to Amex for its reputation for innovation, strong company culture, and opportunities for growth.
Reputation for innovation in the financial industry
Strong company culture focused on employee development and diversity
Opportunities for career growth and advancement within the company
I utilized data management and analytics to track project progress, identify trends, and make data-driven decisions.
Implemented data management systems to organize and store project data efficiently
Utilized analytics tools to analyze project performance and identify areas for improvement
Generated reports and dashboards to track key metrics and communicate findings to stakeholders
Used data insights to make informed deci
I used data analysis tools to identify trends, patterns, and correlations to inform strategic business decisions.
Utilized data visualization tools to present key findings to stakeholders
Conducted regression analysis to predict future outcomes based on historical data
Collaborated with cross-functional teams to gather and analyze data from multiple sources
I always approach disagreements with a focus on finding common ground and maintaining open communication.
Listen actively to understand the boss's perspective
Express my own perspective calmly and respectfully
Seek a compromise or solution that benefits both parties
Follow up to ensure the issue is fully resolved
I will approach different teams with requirements by understanding their unique needs, building relationships, and communicating effectively.
Understand the goals and priorities of each team to tailor requirements accordingly
Build relationships with key stakeholders to gain buy-in and support
Communicate clearly and regularly to ensure alignment and address any concerns
Collaborate with cross-functional teams to ensure al
To find the top 3 horses from a set of 25 horses, we can sort them based on their performance or rankings.
Sort the horses based on their performance or rankings
Select the top 3 horses from the sorted list
Consider factors like speed, endurance, and previous race results
I approach conflicts at workplace by actively listening, understanding all perspectives, and finding a mutually beneficial solution.
Actively listen to all parties involved in the conflict
Seek to understand the root cause of the conflict
Encourage open communication and dialogue
Find a mutually beneficial solution that addresses the concerns of all parties
Mediate if necessary to facilitate resolution
I prioritize tasks, set boundaries, delegate when necessary, and make time for self-care.
Prioritize tasks based on deadlines and importance
Set boundaries by establishing work hours and sticking to them
Delegate tasks to team members when overwhelmed
Schedule time for self-care activities like exercise, hobbies, and relaxation
Communicate with supervisors and colleagues about workload and availability
The 3 pillars of data management are data quality, data governance, and data security.
Data quality ensures that data is accurate, complete, and reliable.
Data governance involves establishing policies and procedures for managing data assets.
Data security focuses on protecting data from unauthorized access or breaches.
I will approach disputes with my manager by actively listening, seeking common ground, and proposing solutions collaboratively.
Actively listen to my manager's perspective and concerns
Seek common ground and areas of agreement
Propose solutions collaboratively, considering both perspectives
Maintain professionalism and respect throughout the discussion
Seek feedback and learn from the experience to prevent future conflicts
Get interview-ready with Top American Express Interview Questions
posted on 13 Jan 2025
Backpropagation is a method used in neural networks to update the weights by calculating the gradient of the loss function.
Backpropagation involves calculating the gradient of the loss function with respect to each weight in the network.
The gradient is then used to update the weights in the network in order to minimize the loss function.
This process is repeated iteratively until the network converges to a set of weight...
2 easy level dsa ques
Amex makes money primarily through fees charged to merchants and cardholders, interest on outstanding balances, and membership fees.
Amex charges merchants a fee for accepting their cards, known as interchange fees.
Cardholders pay annual fees, late fees, and interest on balances carried over from month to month.
Amex also earns revenue from its network services, such as foreign exchange fees and travel-related services.
T...
Basic questions on mental ability and maths
Group discussion on generic debate topics
Writing SQL queries involves selecting data from databases using specific syntax.
Start by specifying the columns you want to retrieve using the SELECT statement
Use the FROM statement to specify the table(s) you are querying
Add conditions using the WHERE clause to filter the results
Use JOIN statements to combine data from multiple tables
Aggregate functions like COUNT, SUM, AVG can be used for calculations
Order the resul...
Some of the top questions asked at the American Express interview -
The duration of American Express interview process can vary, but typically it takes about less than 2 weeks to complete.
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