Amenify Customer Support Representative Interview Questions and Answers

Q1. Share your previous organization 's roles and Responsibilities
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Q1. Share your difficult experience of your life.
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Versant round typing check

Technical test for bps process

Q1. Why should hire you?
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Q2. Okay with the salary package?
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Q1. Tell me about yourself.
Ans. I would suggest you guys to prepare a kind of description of yourself pf 2-3 minutes where you talk about you academics then your family background then your experience (if any) and at the end talk about what kind of a person you are and what brought you to that job.
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Q1. Tell me about yourself. Why did you choose this job. A topic on which you have to speak for 2 minutes.
Ans. So basically, here you are supposed to be professional about your answers. You need to keep in mind the language and your accent. The employer checks your accent and vocabulary.
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Q1. General question regarding the job roles and responsobilities.
Ans. Here, the HR will discuss the roles and responsibilties with you.
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Q1. Basic introduction,communication skills are checked if you are bilingual
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Q1. Operations round,process oriented KRA’s may be asked like AHT,Quality score etc
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Aptitude consist of LR and Domain questions

Consist of LR and Domain

Q1. Tell me about yourself
Ans. 
Experienced sales professional with a proven track record of exceeding targets and building strong client relationships.
• Over 5 years of sales experience in the pharmaceutical industry

• Consistently met or exceeded sales targets by 20% each quarter

• Built and maintained strong relationships with key clients such as hospitals and clinics

• Skilled in cold calling, networking, and presenting product information effectively
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Q2. SIP related questions
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Q3. What is accounting
Ans. 
Accounting is the process of recording, summarizing, analyzing, and reporting financial transactions of a business.
• Involves recording financial transactions

• Summarizing financial data in financial statements

• Analyzing financial information to make business decisions

• Reporting financial results to stakeholders

• Examples: preparing balance sheets, income statements, cash flow statements
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Q4. Accounting principles
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Q1. Self introduction
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Versant test which was taken online

Q1. A round with the ops manager
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