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Amazon Sellers Services Interview Questions and Answers
37 Interview questions
Amazon's Leadership Principles guide decision-making and company culture, emphasizing customer obsession and innovation.
Customer Obsession: Leaders start with the customer and work backwards. Example: Developing products based on customer feedback.
Invent and Simplify: Leaders seek out new solutions and simplify processes. Example: Creating user-friendly interfaces for better customer experience.
Are Right, A Lot: L...
Ensuring customer satisfaction involves understanding needs, delivering quality service, and maintaining open communication.
Understand customer needs through surveys and feedback. For example, conduct quarterly surveys to gauge satisfaction levels.
Provide quality service consistently. For instance, implement a training program for staff to enhance service delivery.
Maintain open communication channels. Use platform...
I once prioritized a vendor's needs over my own schedule to ensure a successful project delivery.
Worked late hours to accommodate a vendor's timeline, ensuring their needs were met.
Rescheduled personal commitments to attend a critical vendor meeting.
Collaborated closely with the vendor, sacrificing my time to build a strong relationship.
Working in e-commerce involves managing online sales, marketing, customer service, and logistics.
Understand the e-commerce platform you are working on (e.g. Shopify, WooCommerce)
Create and optimize product listings for better visibility and sales
Implement digital marketing strategies such as SEO, SEM, and social media advertising
Provide excellent customer service to build trust and loyalty
Manage inventory and logi...
To work at Amazon, focus on their leadership principles, apply strategically, and prepare for a rigorous interview process.
Understand Amazon's Leadership Principles: Familiarize yourself with principles like 'Customer Obsession' and 'Invent and Simplify'.
Tailor your resume: Highlight experiences that align with Amazon's values, such as innovation or data-driven decision-making.
Prepare for behavioral interviews: Us...
To improve bad inventory, conduct a thorough audit, implement better tracking systems, optimize storage space, and train staff on proper inventory management.
Conduct a thorough audit of current inventory to identify discrepancies and areas for improvement
Implement better tracking systems such as barcode scanners or inventory management software
Optimize storage space by organizing inventory more efficiently and rem...
Handle the buying process by understanding customer needs, providing information, overcoming objections, and closing the sale.
Understand the customer's needs and preferences
Provide relevant product information and benefits
Address any objections or concerns the customer may have
Guide the customer through the decision-making process
Close the sale by offering solutions and ensuring customer satisfaction
Understanding work involves knowing tasks, responsibilities, and effective communication within a team.
Identify your role: Understand your job description and key responsibilities.
Set clear goals: Define what success looks like in your position.
Communicate effectively: Regularly check in with your team and supervisors.
Seek feedback: Ask for constructive criticism to improve your performance.
Stay organized: Use too...
Going above and beyond to meet the needs and expectations of a customer.
Providing personalized recommendations based on customer preferences
Offering proactive support and assistance before the customer even asks
Following up with customers to ensure their satisfaction
Resolving any issues or complaints promptly and effectively
To increase sales, focus on improving website user experience, implementing targeted marketing strategies, offering promotions, and providing excellent customer service.
Optimize website for mobile devices
Utilize social media advertising
Implement email marketing campaigns
Offer discounts and promotions
Provide excellent customer service
Amazon Sellers Services Interview Experiences
122 interviews found
TOPESH MANOJ BINJHADE
I applied via Walk-in and was interviewed before Aug 2021. There were 2 interview rounds.
(6 Questions)
- Q1. Tell me about your work experience and about myself.
- Ans. I have shared my experience to the HR and goving my details where I am from my family background.
- Q2. She ask to me if any product stolen from Amazon what type of action you will take.
- Ans.
In case of product theft, I would investigate, report, and implement preventive measures to enhance security.
Conduct a thorough investigation to determine the circumstances of the theft.
Report the incident to the relevant authorities and internal security teams.
Analyze security footage to identify any suspicious activities or individuals.
Review inventory management processes to identify any weaknesses.
Implement enhance...
- Q3. Why you left your previous company.
- Ans.
I left my previous company to pursue new challenges and growth opportunities that align with my career goals.
Seeking career advancement: I wanted to take on more responsibilities and leadership roles.
Desire for new challenges: I felt I had reached a plateau and was eager to tackle new projects.
Alignment with personal goals: I wanted to work in an environment that matched my values and aspirations.
Company restructuring:...
- Q4. Are you able to working in rotational shifts.
- Ans.
Yes, I am flexible and can efficiently work in rotational shifts to meet operational needs.
I have experience working in environments that require shift rotations, such as in retail and logistics.
I understand the importance of maintaining productivity and team morale during different shifts.
I am adaptable and can adjust my schedule to ensure coverage during peak hours or special projects.
For example, in my previous role...
- Q5. Have you any knowledge of fire.
- Ans.
Yes, I have knowledge of fire.
I have experience in fire safety protocols and procedures.
I am familiar with different types of fire extinguishers and their usage.
I have received training on fire prevention and emergency response.
I understand the importance of evacuation plans and drills.
I have knowledge of fire risk assessments and mitigation strategies.
- Q6. Have you any type of knowledge if any emergency will come what are you doing during this time.
- Ans. Yes i know first we take all employees to the Assembly point and also look into this no one is going to outside of our company premises.
(2 Questions)
- Q1. Have you any knowledge of Computer.
- Ans.
Yes, I have knowledge of computers.
Proficient in using various computer software and applications.
Familiar with operating systems such as Windows and macOS.
Experience in troubleshooting computer hardware and software issues.
Knowledge of computer networks and basic programming concepts.
Ability to analyze data and generate reports using computer tools.
Comfortable with using Microsoft Office suite for data management and ...
- Q2. Have you any knowledge of excess control.
- Ans.
Excess control refers to the process of monitoring and managing excessive inventory or resources.
Excess control involves tracking and analyzing inventory levels to identify and address any excess or surplus.
It includes implementing strategies such as inventory reduction, demand forecasting, and supply chain optimization.
Excess control helps in minimizing costs, improving efficiency, and avoiding stockouts or overstock ...
Interview Preparation Tips
- Fire
- Customer Experience
- Problems
- Emergency Medicine
- Quick action in emergency
Anonymous
Selected
I applied via Naukri.com and was interviewed in Dec 2024. There were 2 interview rounds.
(3 Questions)
- Q1. How to work in Amazon
- Q2. What the salary
- Q3. How to work in e-commerce
- Ans.
Working in e-commerce involves managing online sales, marketing, customer service, and logistics.
Understand the e-commerce platform you are working on (e.g. Shopify, WooCommerce)
Create and optimize product listings for better visibility and sales
Implement digital marketing strategies such as SEO, SEM, and social media advertising
Provide excellent customer service to build trust and loyalty
Manage inventory and logistics...
(2 Questions)
- Q1. How to work in Amazon
- Ans.
To work at Amazon, focus on their leadership principles, apply strategically, and prepare for a rigorous interview process.
Understand Amazon's Leadership Principles: Familiarize yourself with principles like 'Customer Obsession' and 'Invent and Simplify'.
Tailor your resume: Highlight experiences that align with Amazon's values, such as innovation or data-driven decision-making.
Prepare for behavioral interviews: Use the...
- Q2. What the salary
Interview Preparation Tips
Sayali Avaghade
It encompasses fundamental English language skills, quantitative questions, and both logical and verbal reasoning.
(2 Questions)
- Q1. What are the fundamentals of operations management, and what has been your experience with floor crunch situations?
- Ans.
Fundamentals of operations management include planning, organizing, leading, and controlling processes. Experience with floor crunch situations involves problem-solving under pressure.
Fundamentals of operations management involve planning, organizing, leading, and controlling processes to achieve organizational goals.
Experience with floor crunch situations requires quick decision-making, effective communication, and pr...
- Q2. Can you share your past experiences re?
- Ans.
I have extensive experience in leading operations teams in various industries.
Led a team of 20 operations staff in a manufacturing company to improve production efficiency by 15%
Implemented new processes and procedures in a logistics company resulting in a 20% reduction in delivery times
Managed a customer service team in a retail company, increasing customer satisfaction scores by 25%
I applied via Naukri.com and was interviewed in Dec 2024. There were 2 interview rounds.
Please allow me some time to complete the project for the assignment.
First, we will understand all the group members, then we will comprehend the tasks, and after that, we will determine who is best suited for which task and who excels in what areas.
Interview Preparation Tips
- Sales
- Data entry
- Baise acount
- Canva
- Social Media
- Photography
- Photo Editing
- MS Office
- Excel
Selected
I applied via Naukri.com and was interviewed in Dec 2024. There were 5 interview rounds.
Python and Java programming.
The C programming language.
Remote work and in-office work.
HTML, FoxPro, Tally, and Structured Query Language (SQL).
(2 Questions)
- Q1. Amazon marketplace
- Q2. Amazon prime members
Interview Preparation Tips
- bca
- MCA
Selected
I appeared for an interview in Mar 2025, where I was asked the following questions.
- Q1. Question were based on mazon leadership principle, deep dive, insisting on higher standard and customer obsession, earn trust, bias on action.
- Q2. How did you persuade your peer to adopt your approach?
- Ans.
I successfully persuaded a peer to adopt my approach by demonstrating its benefits and fostering open communication.
Identified common goals: I highlighted how my approach aligned with our team's objectives, ensuring we were on the same page.
Presented data: I gathered relevant data and case studies that showcased the effectiveness of my approach, making a compelling argument.
Encouraged collaboration: I invited my peer t...
- Q3. Can you describe a time when you aimed to achieve a goal but were unsuccessful, and what you believe you could have done differently to achieve better results?
- Ans.
I aimed to streamline vendor communication but faced challenges that hindered success, leading to lessons learned for future improvement.
Set a goal to improve vendor response times by 30%.
Implemented a new communication platform but faced resistance from vendors.
Could have conducted a training session to familiarize vendors with the new system.
Regular check-ins with vendors could have identified issues earlier.
Incorpor...
- Q4. Can you share an instance when you undertook tasks outside of your job responsibilities to go the extra mile for a customer?
- Ans.
I once coordinated a last-minute vendor change to ensure a customer's urgent needs were met, exceeding their expectations.
Identified a vendor issue that could delay delivery for a key customer.
Proactively reached out to alternative vendors to secure necessary supplies.
Worked late to finalize contracts and ensure timely delivery.
Communicated transparently with the customer about the situation and the steps taken.
The cus...
- Q5. Can you describe a time when you had to make a sacrifice?
- Ans.
I once prioritized a vendor's needs over my own schedule to ensure a successful project delivery.
Worked late hours to accommodate a vendor's timeline, ensuring their needs were met.
Rescheduled personal commitments to attend a critical vendor meeting.
Collaborated closely with the vendor, sacrificing my time to build a strong relationship.
Interview Preparation Tips
KHUSHI SHUKLA
Selected
I appeared for an interview in May 2025, where I was asked the following questions.
- Q1. What is your name?
- Ans.
My name is Alex Johnson, a passionate student eager to connect and engage with peers on campus through various initiatives.
I am a sophomore majoring in Environmental Science.
I enjoy organizing events that promote sustainability on campus.
In my free time, I volunteer at local community gardens.
- Q2. What are your qualifications?
- Ans.
I possess strong communication skills, leadership experience, and a passion for promoting campus activities and events.
Strong communication skills: I have experience in public speaking and have led presentations in various academic settings.
Leadership experience: I served as the president of the student council, organizing events and representing student interests.
Event planning: I successfully coordinated a campus-wid...
- Q3. What is your father's occupation?
- Ans.
My father is a dedicated civil engineer, working on infrastructure projects that enhance community living standards and safety.
He specializes in designing bridges and roads, ensuring they are safe and durable.
He often collaborates with architects and urban planners to create efficient layouts.
His projects have improved transportation in our city, reducing traffic congestion.
He is passionate about sustainable engineerin...
- Q4. What is your father's annual income?
- Ans.
My father's annual income varies based on his profession and investments, reflecting his hard work and dedication.
He works as a senior engineer in a tech company, earning a stable salary.
In addition to his job, he has investments in real estate that provide extra income.
His annual income is influenced by bonuses and performance incentives.
For example, last year he received a significant bonus for a successful project.
- Q5. What is your mother's occupation?
- Ans.
My mother is a dedicated teacher, inspiring students with her passion for education and commitment to their growth and development.
She teaches high school mathematics, helping students grasp complex concepts.
She organizes after-school tutoring sessions for struggling students.
Her innovative teaching methods include interactive projects and technology integration.
She often participates in community outreach programs to ...
Selected
I appeared for an interview in Mar 2025, where I was asked the following questions.
- Q1. Why I wanted to leave my current company and why Great Learning.
- Q2. What is a class? What is an object
- Ans.
A class is a blueprint for creating objects, while an object is an instance of a class with specific attributes and behaviors.
A class defines properties (attributes) and methods (functions) that its objects will have.
Example: A 'Car' class may have attributes like 'color' and 'model', and methods like 'drive()' and 'stop()'.
An object is a specific instance of a class. For example, 'myCar' could be an object of the 'Car...
- Q3. Understand the company's mission, values, products/services, and the specific requirements of the position.
- Q4. Focus on your relevant experience, skills, and how they align with the job requirements.
Interview Preparation Tips
Selected
I appeared for an interview in Jan 2025.
The process of selling a product.
The delivery process of products to customers.
Interview Preparation Tips
I applied via Campus Placement
Good very good have a nice day
(2 Questions)
- Q1. Very godo as well as very good
- Q2. Very well manage the team as wells
Interview Preparation Tips
Sreeyaa
Speed-distance-time, relations, fractions, Simple Interest
(2 Questions)
- Q1. Tell about any 4 services that amazon provide
- Ans.
Amazon provides services such as Amazon Prime, Amazon Web Services, Amazon Fresh, and Amazon Music.
Amazon Prime offers fast shipping, streaming of movies and TV shows, and exclusive deals.
Amazon Web Services provides cloud computing services to businesses and individuals.
Amazon Fresh delivers groceries to customers' doorsteps.
Amazon Music offers a wide selection of music for streaming or purchase.
- Q2. Strengths and weakness
Skills evaluated in this interview
Top trending discussions
Amazon Sellers Services Interview FAQs
Some of the top questions asked at the Amazon Sellers Services interview -
The duration of Amazon Sellers Services interview process can vary, but typically it takes about less than 2 weeks to complete.
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Amazon Sellers Services Interviews By Designations
- Amazon Sellers Services Seller Support Associate Interview Questions
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Overall Interview Experience Rating
based on 83 interview experiences
Difficulty level
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Amazon Sellers Services Reviews and Ratings
based on 845 reviews
Rating in categories
|
Associate
97
salaries
|  ₹1 L/yr - ₹5.2 L/yr |
|
Seller Support Associate
79
salaries
| ₹2.5 L/yr - ₹5.2 L/yr |
|
Process Assistant
78
salaries
| ₹2 L/yr - ₹5 L/yr |
|
Problem Solver
45
salaries
| ₹1.5 L/yr - ₹3.5 L/yr |
|
Process Associate
44
salaries
| ₹1.5 L/yr - ₹4.7 L/yr |
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