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Amazon Sellers Services Seller Support Associate Interview Questions and Answers

Updated 11 Nov 2022

Amazon Sellers Services Seller Support Associate Interview Experiences

8 interviews found

I applied via Naukri.com and was interviewed in Mar 2021. There were 3 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. How would I deal avoiding customer with illegal product placement in Amazon e-commerce site ?
  • Ans. 

    To avoid customer with illegal product placement, I would follow a strict process of reviewing and monitoring product listings.

    • Implement a thorough review process for all product listings to ensure compliance with Amazon's policies and guidelines.

    • Regularly monitor product listings for any signs of illegal or prohibited items.

    • Promptly investigate and take necessary actions upon receiving reports or complaints about ille...

  • Answered by AI
  • Q2. It's against the policy of the company , and legal frameworks to sell any such products according to government guidlines and Amazon doesn't own any liscene or authority to handle such items. Sorry for the...

Interview Preparation Tips

Interview preparation tips for other job seekers - As a struggling fresher ... Only two things mater , 1) strong communication skills (with business appropriation and politeness) and 2) technically sound mind ... Having any one of those two will get you in a good workplace ... And the experience depends on performance later.

I applied via Walk-in and was interviewed in Feb 2022. There were 4 interview rounds.

Round 1 - Aptitude Test 

Basic grammar skills are required. Nothing fancy or difficult.

Round 2 - Aptitude Test 

This round would test writing aptitude and typing skills.

Round 3 - Assignment 

They would then test your speech and accent recognition qualities

Round 4 - One-on-one 

(3 Questions)

  • Q1. Where do you see yourself in five years ?
  • Ans. 

    In five years, I see myself in a leadership role within the company, utilizing my experience and skills to drive success.

    • Advancing to a managerial position

    • Leading a team of Seller Support Associates

    • Implementing strategies to improve customer satisfaction

    • Contributing to the growth and success of the company

  • Answered by AI
  • Q2. Elaborate on the leadership policies
  • Ans. 

    Leadership policies are guidelines and principles that guide leaders in their decision-making and behavior.

    • Leadership policies provide a framework for leaders to effectively manage and motivate their teams.

    • They outline expectations for leaders in terms of communication, accountability, and decision-making.

    • Leadership policies promote transparency and fairness in the workplace.

    • They encourage leaders to lead by example an...

  • Answered by AI
  • Q3. What would you do if placed in a managerial position for one day ?
  • Ans. 

    If placed in a managerial position for one day, I would focus on building strong relationships with my team, setting clear goals, and empowering them to succeed.

    • Establish open lines of communication with team members

    • Set clear expectations and goals for the day

    • Delegate tasks and empower team members to make decisions

    • Provide support and guidance when needed

    • Recognize and reward team members' achievements

    • Lead by example an

  • Answered by AI

Interview Preparation Tips

Topics to prepare for Amazon Sellers Services Seller Support Associate interview:
  • English Typing
  • Spoken English
Interview preparation tips for other job seekers - Be calm, be confident and recognise the fact that it is okay to stammer, as long as you don't get caught up in the aftermath.

Seller Support Associate Interview Questions Asked at Other Companies

asked in Amazon
Q1. What do you know about Seller Support?
Q2. How would I deal avoiding customer with illegal product placement ... read more
Q3. there is 10 meter log, man cuts one meter log daily, how many day ... read more
Q4. there are 2 boxes, 2inch and 8inch .. how many smaller boxes can ... read more
Q5. Tricks questions: Car travels 600m in 5 mins, what is the speed o ... read more

I applied via Company Website and was interviewed in Jun 2022. There were 2 interview rounds.

Round 1 - Aptitude Test 

A full recorded assessment is available on youtube. just type SPA amazon Assessment
Round 1 has 30 questions for 25 mins, All questions are from Basic English knowledge like synonyms, Antonyms, and Rearrange the sentence. Spot the error. Idiom meanings.

Round 2 - Communication 

(2 Questions)

  • Q1. After completing the first round if we got enough marks, Then the second round will be started in minutes
  • Q2. This is a fully automated round where the candidate needs to follow the instruction shown on the screen., The round will take around 17 mins.

Interview Preparation Tips

Topics to prepare for Amazon Sellers Services Seller Support Associate interview:
  • Spoken English
  • English Language
Interview preparation tips for other job seekers - I was not selected for further rounds, No reply mail came till now. Excellent English communication is required to clear both aptitude and communication rounds

I applied via LinkedIn and was interviewed in Mar 2022. There was 1 interview round.

Round 1 - HR 

(4 Questions)

  • Q1. What are your strengths and weaknesses?
  • Q2. What is your family background?
  • Q3. Why should we hire you?
  • Q4. Tell me about yourself.

Interview Preparation Tips

Interview preparation tips for other job seekers - Questions are from your Resume

Amazon Sellers Services interview questions for designations

 Seller Support Executive

 (1)

 Seller Partner Support

 (1)

 Direct Seller

 (1)

 Customer Support Associate

 (1)

 Selling Partner Support Associate

 (3)

 Associate

 (3)

 Customer Support Executive

 (2)

 Process Associate

 (3)

I applied via Company Website and was interviewed in Dec 2021. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. 1. Tell me about yourself
  • Q2. 2. About the Role

Interview Preparation Tips

Interview preparation tips for other job seekers - This interview was a non-technical one but was majorly a stress free one. The interviewer wants to know about me to test my communication skills. Most of them were related to behavioural questions. With patience and calmness you can do well in interviews. Luckily, i did well. It was my first virutal interview. Kindly, go through job description thoroughly word by word and recheck your resume to ensure that you are a best fit for the position.

I applied via Walk-in and was interviewed in Apr 2021. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Introduction Past experience Education background About amazom

Interview Preparation Tips

Interview preparation tips for other job seekers - Confident and have a good communication

I applied via Company Website and was interviewed in Jun 2021. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. Introduce yourself What will you do if you have a difference if opinion with your senior.

Interview Preparation Tips

Interview preparation tips for other job seekers - Just be yourself,. Interviewers are quite friendly.

I applied via Referral and was interviewed before Nov 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(2 Questions)

  • Q1. Not any of the one
  • Q2. What is Amazon and everything about amazon

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and strong talk like your friend don't be nervous

Amazon Sellers Services Interview FAQs

How many rounds are there in Amazon Sellers Services Seller Support Associate interview?
Amazon Sellers Services interview process usually has 2-3 rounds. The most common rounds in the Amazon Sellers Services interview process are Aptitude Test, Assignment and One-on-one Round.
What are the top questions asked in Amazon Sellers Services Seller Support Associate interview?

Some of the top questions asked at the Amazon Sellers Services Seller Support Associate interview -

  1. How would I deal avoiding customer with illegal product placement in Amazon e-c...read more
  2. This is a fully automated round where the candidate needs to follow the instruc...read more
  3. It's against the policy of the company , and legal frameworks to sell any such ...read more

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People are getting interviews through

based on 8 Amazon Sellers Services interviews
Company Website
WalkIn
Job Portal
Referral
38%
25%
25%
13%
Moderate Confidence
?
Moderate Confidence means the data is based on a sufficient number of responses received from the candidates

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Amazon Sellers Services Seller Support Associate Salary
based on 74 salaries
₹2.5 L/yr - ₹5 L/yr
6% more than the average Seller Support Associate Salary in India
View more details

Amazon Sellers Services Seller Support Associate Reviews and Ratings

based on 14 reviews

4.1/5

Rating in categories

3.8

Skill development

3.5

Work-Life balance

3.9

Salary & Benefits

3.8

Job Security

3.9

Company culture

3.5

Promotions/Appraisal

3.5

Work Satisfaction

Explore 14 Reviews and Ratings
Associate
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₹1.1 L/yr - ₹5 L/yr

Seller Support Associate
74 salaries
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₹2.5 L/yr - ₹5 L/yr

Process Assistant
65 salaries
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₹2 L/yr - ₹5 L/yr

Team Lead
45 salaries
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₹1.8 L/yr - ₹7.2 L/yr

Problem Solver
44 salaries
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₹1.5 L/yr - ₹3.5 L/yr

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