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Amazon
Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards
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I applied via Naukri.com and was interviewed in Sep 2023. There were 2 interview rounds.
Business Process Outsourcing
BPO stands for Business Process Outsourcing
It involves contracting a specific business task to a third-party service provider
Common BPO services include customer support, telemarketing, and data entry
Customer care service is a support service provided by a company to assist customers with their inquiries, complaints, and feedback.
Customer care service involves addressing customer inquiries and providing solutions.
It includes handling complaints and resolving issues to ensure customer satisfaction.
Customer care representatives are trained to assist customers in a professional and courteous manner.
Examples of custome...
Women empowerment is the process of giving women the power and control over their own lives and decisions.
Providing equal opportunities for women in education and employment
Ensuring women have access to healthcare and reproductive rights
Promoting gender equality and challenging societal norms and stereotypes
Encouraging women to participate in leadership and decision-making roles
Supporting women in breaking barriers and
I applied via Company Website and was interviewed in Mar 2024. There was 1 interview round.
I applied via Recruitment Consulltant and was interviewed in Jan 2023. There were 3 interview rounds.
My study and work details explain from HR manager
What people are saying about Amazon
I applied via Referral and was interviewed before May 2021. There was 1 interview round.
I applied via Referral and was interviewed before Oct 2020. There was 1 interview round.
I applied via Company Website and was interviewed before Sep 2022. There were 4 interview rounds.
I applied via Referral and was interviewed before Feb 2022. There were 2 interview rounds.
Handling critical situations requires quick thinking, clear communication, and a calm demeanor.
Assess the situation and prioritize actions
Communicate clearly and effectively with all parties involved
Remain calm and focused
Take decisive action while considering potential consequences
Seek assistance or advice from colleagues or superiors if necessary
I prioritize the problems based on urgency and importance, and then allocate time and resources accordingly.
Assess the urgency and importance of each problem
Create a plan of action for each problem
Allocate time and resources based on the plan
Regularly reassess and adjust the plan as needed
Example: If one problem is a deadline that cannot be missed and the other is a minor issue, prioritize the deadline and allocate mor
I applied via Referral and was interviewed before May 2023. There was 1 interview round.
I would segregate rejected items, analyze the reasons for rejection, and work with suppliers to address the issues.
Segregate rejected items to prevent mixing with approved items
Analyze reasons for rejection to identify trends and common issues
Work with suppliers to address quality issues and prevent future rejections
based on 3 interviews
Interview experience
based on 20 reviews
Rating in categories
Customer Service Associate
4.2k
salaries
| ₹0 L/yr - ₹0 L/yr |
Transaction Risk Investigator
3.1k
salaries
| ₹0 L/yr - ₹0 L/yr |
Associate
2.9k
salaries
| ₹0 L/yr - ₹0 L/yr |
Senior Associate
2.5k
salaries
| ₹0 L/yr - ₹0 L/yr |
Program Manager
2.1k
salaries
| ₹0 L/yr - ₹0 L/yr |
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