Mohan Group Telecalling Executive Interview Questions and Answers

Q1. What is your name and qualifications
Ans. My name is Sony bajpayee and I have completed my graduation in BA from Calcutta University
Answered by Sony Bajpayee
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Q2. What's your hobbies and strength
Ans. My hobbies are dancing, cooking and listening music
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Q3. Which field you had work
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Q4. You know BPO full name
Ans. 
Business Process Outsourcing
• BPO stands for Business Process Outsourcing

• It involves contracting a specific business task to a third-party service provider

• Common BPO services include customer support, telemarketing, and data entry
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Q5. What is customer care service
Ans. 
Customer care service is a support service provided by a company to assist customers with their inquiries, complaints, and feedback.
• Customer care service involves addressing customer inquiries and providing solutions.

• It includes handling complaints and resolving issues to ensure customer satisfaction.

• Customer care representatives are trained to assist customers in a professional and courteous manner.

• Examples of custome...read more
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Q6. Who is customer care executive
Ans. Customer care executive are the support system of companies, its mainly company provide business to customer it's help sales man is customer care executive
Answered by Sony Bajpayee
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Q7. Why you want join bpo
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Q8. I want to grow in this sector and it help me lot in learning things and technology,bpo sector has a broad scope and is gaining importance day by day
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Q9. Most memorable day
Ans. My most memorable day in my life that's my wedding day
Answered by Sony Bajpayee
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Q10. Why you left your last organization
Ans. Some family problems that's why I left my last organization
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Q11. Where will you find your self after 5 years
Ans. I achieve good position likes yours
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Q12. Which movie you was last watch
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Q13. What is women empowerment
Ans. 
Women empowerment is the process of giving women the power and control over their own lives and decisions.
• Providing equal opportunities for women in education and employment

• Ensuring women have access to healthcare and reproductive rights

• Promoting gender equality and challenging societal norms and stereotypes

• Encouraging women to participate in leadership and decision-making roles

• Supporting women in breaking barriers and
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Q1. HR asked questions relqted to salary
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Greeting and opening, passing the gatekeeper

Programming skill , quant, verbal reasoning

Options can be assigned when a buyer decides to exercise their right to buy (or sell) stock at a particular strike price. The corresponding seller of the option is not determined when a buyer opens an option trade, but only at the time that an option holder decides to exercise their right to buy stock

Q1. Me something about yourself? This question is usually the first question in an interview, and it is a way to break the ice. You should answer this question by giving a brief overview of your education, wor...read more
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Q2. . Tell me something about yourself?
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Q1. About yourself, about your experience, why you want to work this company.
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Q2. Salary expectation, where you want see after 5 years.
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Q3. Why i hired u , join as a permanent aur temporary.
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Percentages, time and work, data interpretation

Q1. Why should we hire you?
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Q2. Why are you looking for a change?
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Q3. Where do you see yourself in 5 years?
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Q4. Tell me about yourself.
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Q5. What is your hobbies ?
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Q1. Why i should hire you?
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Q2. Tell me about the company?
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Q1. Tell me about your self ?
Ans. Hello Ma'am/Sir First of all, thanks you for giving me this wonderful opportunity to introduce myself. My name Govind Verma, Basically, I am from Ghaziabad, in my family, there are 6 members excluding me. about my education, I complete my graduation at CCS University. I have 1 Year experience as a tele Caller in inbound process (Cosent). My strength as a self-motivated person a positive thinker and hard worke...read more
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Q2. Why should I hire you ?
Ans. You should hire me because I have the ability but the abilities nothing without an opportunity so if you will provide me the opportunity to work with your company. I will do my best and i will give full determination and dedication to completing all the work to providing me.
Answered by Govind Verma
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Q3. Have you considered starting your own business?
Ans. To be very honest, currently, I don't have any idea about that. because starting your own business must have a plan knowledge idea and more importantly budget. So I am just a fresher now. In future it might be.
Answered by Govind Verma
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Q4. How much salary do you expect?
Ans. I'm looking for a competitve salary that's in line with the market value for this type of position and my level of experience, whatever is best as per industry standards.
Answered by Govind Verma
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Q1. How do you talk to customers on tele calling?
Ans. 
I communicate with customers on tele calling by being polite, professional, and attentive to their needs.
• Start the conversation with a greeting and introduction

• Listen actively to the customer's needs and concerns

• Provide clear and concise information

• Ask open-ended questions to engage the customer

• Offer solutions or assistance based on the customer's needs

• End the call with a thank you and invitation to contact for further
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