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I applied via Company Website and was interviewed in Jul 2021. There was 1 interview round.
Analyzing facts, defining key issues, and responding immediately to a situation
During my time as a customer service representative, I had to quickly analyze customer complaints and identify the root cause of the issue
I then had to respond immediately by providing a solution or escalating the issue to a higher authority
This required me to think on my feet and make quick decisions based on the available information
Simplified online ordering process for customers
Created a user-friendly interface with clear instructions
Reduced the number of steps required to place an order
Implemented a feature to save customer preferences for future orders
Received positive feedback from customers on the improved experience
Had to rely on judgement and instincts due to insufficient data and analysis
When deciding on a marketing strategy for a new product launch
When determining the best course of action for a customer complaint
When choosing between two potential suppliers for a critical component
When deciding whether to invest in a new technology without enough market data
When determining the best approach for a complex project with limited
I applied via Naukri.com and was interviewed before Mar 2022. There were 3 interview rounds.
Give assignment and check how perfect the candidate is
I applied via Campus Placement and was interviewed before Apr 2023. There were 2 interview rounds.
The first circular tour that visits all petrol pumps can be found using the concept of a circular linked list.
Create a circular linked list with each node representing a petrol pump
Calculate the difference between petrol available at each pump and the distance to the next pump
Start from a pump where the sum of differences is positive and traverse the circular linked list until completing the tour
Find the pair element from the array
Iterate through the array and use a hashmap to store elements and their counts
Check if the current element's complement exists in the hashmap
Return the pair if found, otherwise return null
I applied via Campus Placement and was interviewed before Jan 2024. There was 1 interview round.
We had an aptitude test which involved 60 questions in 15 minutes. Of course, no one can solve this fast, but it was about the hit rate / accuracy and volume. Subsequent followed with two guesstimate based rounds and final as HR round which involved asking about college projects, extra curricular experiences and so on.
I applied via LinkedIn and was interviewed before Apr 2022. There were 4 interview rounds.
By analyzing data, identifying pain points, and implementing solutions to improve user experience and trust.
Analyze user behavior and feedback to identify areas of improvement
Implement measures to increase transparency and trust, such as user reviews and seller verification
Provide resources and support for dispute resolution
Encourage diversity and inclusivity in the marketplace to attract a wider range of buyers and se...
I will design a customer support system that is user-friendly, efficient, and personalized.
Conduct research to understand customer needs and preferences
Identify common customer issues and develop a knowledge base for quick resolution
Implement a ticketing system to track and prioritize customer inquiries
Integrate chatbots and AI to provide 24/7 support
Train support staff to provide personalized and empathetic service
Col...
I applied via Walk-in and was interviewed before Mar 2021. There were 2 interview rounds.
I applied via Referral and was interviewed before Mar 2021. There was 1 interview round.
Some of the top questions asked at the Amazon Operations Intern interview -
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