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Amazon Customer Support Associate Interview Questions and Answers for Experienced
Updated
11 Dec 2024
11 interviews found
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Anonymous
5 Interview Rounds
Interview Questions
- Q1. First HR round is all about your background and basic information about you and what you know about Amazon.
View Answers (29)
- Q2. Tell me something about yourself?
View Answers (16)
- Q3. Why do you want to join us?
View Answers (15)
- Q4. What do you know about Amazon?
View Answers (10)
- Q5. Your education
View Answers (9)
- Q6. This is the final round. You'll be asked about your background, education qualification, Why do you want to join company and what you know about it. How will yo...read more
View Answers (12)
Interview Preparation Tips
Round: Test
Experience: The test is conducted to check your English language skills.
The questions are like
fill in the blanks
complete the sentences
find the correct word
within the given time.
Sometimes you get a passage and then questions about that.
In the end you have to write an e-mail. (Subject of the email is provided)
General Tips: It doesn't really matter if you know the subject thoroughly because nobody knows everything.
You've to show that you're willing to work with them.
Your body gestures and the way you behave.
Remember that you're observed (under CCTV) even when you're waiting outside.
So be professional and act accordingly.
Experience: The test is conducted to check your English language skills.
The questions are like
fill in the blanks
complete the sentences
find the correct word
within the given time.
Sometimes you get a passage and then questions about that.
In the end you have to write an e-mail. (Subject of the email is provided)
General Tips: It doesn't really matter if you know the subject thoroughly because nobody knows everything.
You've to show that you're willing to work with them.
Your body gestures and the way you behave.
Remember that you're observed (under CCTV) even when you're waiting outside.
So be professional and act accordingly.
Amazon Interview FAQs
How many rounds are there in Amazon Customer Support Associate interview for experienced candidates?
Amazon interview process for experienced candidates usually has 2-3 rounds. The most common rounds in the Amazon interview process for experienced candidates are HR, One-on-one Round and Resume Shortlist.
How to prepare for Amazon Customer Support Associate interview for experienced candidates?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Amazon. The most common topics and skills that interviewers at Amazon expect are customer support, international bpo, international call center, voice and voice support.
What are the top questions asked in Amazon Customer Support Associate interview for experienced candidates?
How long is the Amazon Customer Support Associate interview process?
The duration of Amazon Customer Support Associate interview process can vary, but typically it takes about less than 2 weeks to complete.
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Interview Process at Amazon Customer Support Associate for Experienced
based on 6 interviews in last 1 year
Interview experience
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People are getting interviews through
based on 8 Amazon interviews
Referral
Company Website
Job Portal
38%
25%
25%
12% candidates got the interview through other sources.
Moderate
Confidence
?
Moderate Confidence means the data is based on a sufficient number of responses received from the candidates
Interview Questions from Similar Companies
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23%
more
than the average Customer Support Associate Salary in India
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Amazon Customer Support Associate Reviews and Ratings
based on 171 reviews
Rating in categories
|
Customer Service Associate
4.1k
salaries
|  ₹1 L/yr - ₹5 L/yr |
|
Transaction Risk Investigator
3.1k
salaries
| ₹2.3 L/yr - ₹6.7 L/yr |
|
Associate
2.7k
salaries
| ₹0.8 L/yr - ₹7 L/yr |
|
Senior Associate
2.4k
salaries
| ₹1.8 L/yr - ₹10 L/yr |
|
Program Manager
2k
salaries
| ₹8.9 L/yr - ₹36 L/yr |
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