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Amazon Customer Support Associate Interview Questions, Process, and Tips
Updated
11 Dec 2024
Top Amazon Customer Support Associate Interview Questions and Answers
- Q1. If the Candidate is comfortable with the shifts
- Q2. What is Amazon?
- Q3. What is Amazon work?
29 Amazon Customer Support Associate Interview Experiences
53 questions found
Sort by:
Popular
Anonymous
Interview experience
Average
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Not Selected
I applied via Referral and was interviewed in Apr 2023.
5 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2
HR Round (1 Question)
- Q1. What is Amazon? View Answers (1)
3
HR Round (1 Question)
- Q1. What is Amazon work? View Answers (1)
4
One-on-one Round (2 Questions)
- Q1. Why are you joined the Amazon ? View Answers (1)
- Q2. Why did you join Amazon? View Answers (1)
5
One-on-one Round (1 Question)
- Q1. Whose name of Amazon founder ? View Answers (1)
Skills evaluated in this interview
Harshitha
Interview experience
Average
Difficulty level
-
Duration
-
Result
-
1 Interview Round
1
One-on-one Round (3 Questions)
- Q1. Introducing your self Add Answer
- Q2. Educational background and work experience Add Answer
- Q3. Job related question Add Answer
Interview experience
Excellent
Difficulty level
Easy
Duration
4-6 weeks
Result
Not Selected
I applied via Referral and was interviewed in Jun 2024.
2 Interview Rounds
1
Assignment Round
Customer service related questions
2
HR Round (2 Questions)
- Q1. Self introduction Add Answer
- Q2. Why did you leave your last job? View Answers (1)
What people are saying about Amazon
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whistlingkorma
works at
Bank of Singapore
Paymasters of IT in Chennai
Some companies I knew
1) Walmart
2) Amazon
3) Paypal
4) Ford
5) Toyota Connected Vehicle
Can you comment the companies you know?
Note: TCS, Accenture, Wipro etc. are not pay masters.
Got a question about Amazon?
Ask anonymously on communities.
Interview experience
Good
Difficulty level
-
Duration
-
Result
-
1 Interview Round
1
Aptitude Test Round
3 rounds of assessment, work simulation, work style problems,technical assessment
Amazon interview questions for designations
Interview experience
Good
Difficulty level
-
Duration
-
Result
-
1 Interview Round
1
HR Round (1 Question)
- Q1. What do you know about Amazon View Answers (1)
BeautyExperiments
Interview experience
Excellent
Difficulty level
Easy
Duration
Less than 2 weeks
Result
Selected
I applied via Company Website and was interviewed in May 2024.
1 Interview Round
1
One-on-one Round (1 Question)
- Q1. Disadvantages of the social media? View Answers (1)
Interview Preparation Tips
Interview preparation tips for other job seekers - Interview process is easy just carry confidence.
Interview experience
Excellent
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
-
I applied via Company Website and was interviewed in Jun 2024.
2 Interview Rounds
1
Aptitude Test Round
The assessment took 2 hours to complete
2
HR Round (2 Questions)
- Q1. Self Introduction Add Answer
- Q2. Speaking Skills Add Answer
Interview experience
Excellent
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Selected
I applied via Naukri.com and was interviewed in Apr 2024.
1 Interview Round
1
HR Round (3 Questions)
- Q1. Open ended questions which will be scenario based Add Answer
- Q2. Tell me about yourself Add Answer
- Q3. What can u change if u go back in time Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Be fluent
Manisha Are
Interview experience
Excellent
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Not Selected
I applied via Referral and was interviewed in Apr 2024.
1 Interview Round
1
HR Round (2 Questions)
- Q1. Self introduction Add Answer
- Q2. Why customer service Add Answer
Interview experience
Good
Difficulty level
-
Duration
-
Result
-
1 Interview Round
1
HR Round (1 Question)
- Q1. Introduced your self and experience Add Answer
Interview experience
Excellent
Difficulty level
-
Duration
-
Result
Selected
1 Interview Round
1
One-on-one Round (2 Questions)
- Q1. Introduce yourself? Add Answer
- Q2. Speak on any topic of your choice for 1 minute. Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - be confident and practice communication
Amazon Interview FAQs
How many rounds are there in Amazon Customer Support Associate interview?
Amazon interview process usually has 2-3 rounds. The most common rounds in the Amazon interview process are HR, Aptitude Test and One-on-one Round.
How to prepare for Amazon Customer Support Associate interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Amazon. The most common topics and skills that interviewers at Amazon expect are customer support, Customer Service, voice process, customer care and Communication Skills.
What are the top questions asked in Amazon Customer Support Associate interview?
How long is the Amazon Customer Support Associate interview process?
The duration of Amazon Customer Support Associate interview process can vary, but typically it takes about less than 2 weeks to complete.
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Interview Questions for Popular Designations
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Interview Process at Amazon Customer Support Associate
based on 19 interviews in last 1 year
2 Interview rounds
- HR Round 1
- HR Round 2
View more
People are getting interviews through
based on 21 Amazon interviews
Company Website
Job Portal
Referral
WalkIn
Campus Placement
33%
29%
14%
10%
5%
9% candidates got the interview through other sources.
High
Confidence
?
High Confidence means the data is based on a large number of responses received from the candidates.
Interview Questions from Similar Companies
Fast track your campus placements
23%
more
than the average Customer Support Associate Salary in India
View more details
Amazon Customer Support Associate Reviews and Ratings
based on 171 reviews
Rating in categories
|
Customer Service Associate
4.1k
salaries
|  ₹1 L/yr - ₹5 L/yr |
|
Transaction Risk Investigator
3.1k
salaries
| ₹2.3 L/yr - ₹6.7 L/yr |
|
Associate
2.7k
salaries
| ₹0.8 L/yr - ₹7 L/yr |
|
Senior Associate
2.4k
salaries
| ₹1.8 L/yr - ₹10 L/yr |
|
Program Manager
2k
salaries
| ₹8.9 L/yr - ₹36 L/yr |
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