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Amazon Customer Support Associate Interview Questions and Answers for Experienced
Updated
11 Dec 2024
11 interviews found
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Harshitha
Interview experience
Average
Difficulty level
-
Duration
-
Result
-
1 Interview Round
1
One-on-one Round (3 Questions)
- Q1. Introducing your self Add Answer
- Q2. Educational background and work experience Add Answer
- Q3. Job related question Add Answer
Anonymous
Interview experience
Excellent
Difficulty level
Easy
Duration
4-6 weeks
Result
Not Selected
I applied via Referral and was interviewed in Jun 2024.
2 Interview Rounds
1
Assignment Round
Customer service related questions
2
HR Round (2 Questions)
- Q1. Self introduction Add Answer
- Q2. Why did you leave your last job? View Answers (1)
BeautyExperiments
Interview experience
Excellent
Difficulty level
Easy
Duration
Less than 2 weeks
Result
Selected
I applied via Company Website and was interviewed in May 2024.
1 Interview Round
1
One-on-one Round (1 Question)
- Q1. Disadvantages of the social media? View Answers (1)
Interview Preparation Tips
Interview preparation tips for other job seekers - Interview process is easy just carry confidence.
What people are saying about Amazon
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whistlingkorma
works at
Bank of Singapore
Paymasters of IT in Chennai
Some companies I knew
1) Walmart
2) Amazon
3) Paypal
4) Ford
5) Toyota Connected Vehicle
Can you comment the companies you know?
Note: TCS, Accenture, Wipro etc. are not pay masters.
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Ask anonymously on communities.
Manisha Are
Interview experience
Excellent
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Not Selected
I applied via Referral and was interviewed in Apr 2024.
1 Interview Round
1
HR Round (2 Questions)
- Q1. Self introduction Add Answer
- Q2. Why customer service Add Answer
Amazon interview questions for designations
Interview experience
Average
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Not Selected
I applied via Referral and was interviewed in Apr 2023.
5 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2
HR Round (1 Question)
- Q1. What is Amazon? View Answers (1)
3
HR Round (1 Question)
- Q1. What is Amazon work? View Answers (1)
4
One-on-one Round (2 Questions)
- Q1. Why are you joined the Amazon ? View Answers (1)
- Q2. Why did you join Amazon? View Answers (1)
5
One-on-one Round (1 Question)
- Q1. Whose name of Amazon founder ? View Answers (1)
Skills evaluated in this interview
Interview experience
Average
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Not Selected
I applied via Naukri.com and was interviewed in Oct 2023.
1 Interview Round
1
HR Round (2 Questions)
- Q1. What did you do for living Add Answer
- Q2. Looking forward it Add Answer
Interview Questions
- Q1. Online assessment
View Answers (19)
- Q2. Logical questions and 4 other rounds.
View Answers (2)
Interview Preparation Tips
Interview preparation tips for other job seekers - I have tried many times to clear Amazon online assessment but I'm not able to clear it. Please don't judge the candidates on the online assessment wheather their pass or fail, because of this online assessment many people are losing their jobs, though they have talents to work in a company. If people fail doesn't mean that they don't have eligible to work in a company, don't judge the book by its cover. Everyone has talents to work and I request you to give an opportunity to show their talents, skills and knowledge. Atleast give us a chance to showcase ourselves to work in a company. Though we carry a experience for 5 years in MNC companies but we don't get jobs because of the online assessments. Its very difficult without having a job please give us the opportunity to work or atleast a chance to enhance our skills.
Interview experience
Excellent
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Selected
I applied via Company Website and was interviewed before Oct 2022.
4 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
2
Aptitude Test Round
Voice and accent round
3
One-on-one Round (1 Question)
- Q1. They ask you all common interview questions to check if you are a perfect fit for the role Add Answer
4
HR Round (1 Question)
- Q1. HR will ask few interview related questions and CTC discussion follows Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - You need be Strong in Communication skills to clear this assessment
Interview experience
Good
Difficulty level
Moderate
Duration
More than 8 weeks
Result
Selected
I applied via Recruitment Consulltant and was interviewed before Jan 2023.
2 Interview Rounds
1
Aptitude Test Round
Versant Test for spoken English
2
Assignment Round
Three hours long assessment of English reading writing speaking and listening
I applied via Shine and was interviewed in Jul 2019.
3 Interview Rounds
Interview Questions
- Q1. Basic Accent, Grammar oriented our process.
View Answers (2)
- Q2. Email writing
View Answers (1)
- Q3. Fluency and flexible
View Answers (1)
Interview Preparation Tips
Interview preparation tips for other job seekers - Prepare before the interview gives you a positive result.
Amazon Interview FAQs
How many rounds are there in Amazon Customer Support Associate interview for experienced candidates?
Amazon interview process for experienced candidates usually has 2-3 rounds. The most common rounds in the Amazon interview process for experienced candidates are HR, One-on-one Round and Resume Shortlist.
How to prepare for Amazon Customer Support Associate interview for experienced candidates?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Amazon. The most common topics and skills that interviewers at Amazon expect are customer support, international bpo, international call center, voice and voice support.
What are the top questions asked in Amazon Customer Support Associate interview for experienced candidates?
How long is the Amazon Customer Support Associate interview process?
The duration of Amazon Customer Support Associate interview process can vary, but typically it takes about less than 2 weeks to complete.
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Interview Questions for Popular Designations
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Interview Process at Amazon Customer Support Associate for Experienced
based on 6 interviews in last 1 year
Interview experience
View more
People are getting interviews through
based on 8 Amazon interviews
Referral
Company Website
Job Portal
38%
25%
25%
12% candidates got the interview through other sources.
Moderate
Confidence
?
Moderate Confidence means the data is based on a sufficient number of responses received from the candidates
Interview Questions from Similar Companies
Fast track your campus placements
22%
more
than the average Customer Support Associate Salary in India
View more details
Amazon Customer Support Associate Reviews and Ratings
based on 171 reviews
Rating in categories
|
Customer Service Associate
4.1k
salaries
|  ₹1 L/yr - ₹5 L/yr |
|
Transaction Risk Investigator
3.1k
salaries
| ₹2.3 L/yr - ₹6.7 L/yr |
|
Associate
2.7k
salaries
| ₹0.8 L/yr - ₹7 L/yr |
|
Senior Associate
2.4k
salaries
| ₹1.8 L/yr - ₹10 L/yr |
|
Program Manager
2k
salaries
| ₹8.9 L/yr - ₹36 L/yr |
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