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Amazon Customer Service Associate Interview Questions, Process, and Tips
Top Amazon Customer Service Associate Interview Questions and Answers
- Q1. What is the difference between a good customer service and bad customer service?
- Q2. What's the role of customer service associate?
- Q3. If a problem how long prolong and hold the calo
Amazon Customer Service Associate Interview Experiences
162 interviews found
Anonymous
I applied via Company Website and was interviewed in Aug 2023. There were 3 interview rounds.
The Assignment is check speaking,learning,and English. To The Assessment is a very nice to increase A English, and interrogation the candidate capabilities
(1 Question)
- Q1. Tell Me About Your Self
- Ans. My self kiran Padhiyar and I am from sarol my family members is 3 my father, Mother and elder Brother, I have done my 12th Standard in 2019,I Hobbie is playing Cricket.
Selected
I applied via Campus Placement and was interviewed in Jul 2023. There were 4 interview rounds.
Aptitude test is entrance exam for this job
Coding test are assessments that are designed to evaluate a developer's coding skills and aptitude
(3 Questions)
- Q1. General information about previous job roles, core skills, qualifications, weaknesses and salary expectations.
- Q2. I am a fresher
- Q3. I'm not experience person
Interview Preparation Tips
Selected
I applied via Company Website and was interviewed in Jul 2023. There were 3 interview rounds.
Interview online process in development
(6 Questions)
- Q1. Team work good motivation communication personal information employee
- Q2. Hr recruiter job satisfaction
- Q3. What are manager director
- Q4. How many employees
- Q5. How much salary monthly
- Q6. Amazon job company
Interview Preparation Tips
What people are saying about Amazon
lalitha kala
Selected
I applied via Naukri.com and was interviewed before Apr 2023. There were 3 interview rounds.
All related to english grammar and customer service experience.
(1 Question)
- Q1. Based on your previous experience.
(1 Question)
- Q1. Salary discussion
Amazon interview questions for designations
Selected
I applied via Newspaper Ad and was interviewed in Jul 2023. There were 2 interview rounds.
(4 Questions)
- Q1. Tell me about your self
- Ans. I am shaikh Rahemin l am 12th class old
- Q2. Why do you want this job
- Ans. Because I see it as the parfect opportunity to start my careers
- Q3. Why are you leaving your current job
- Q4. I am shaikh Rahemini am 12th class
Interview Preparation Tips
Get interview-ready with Top Amazon Interview Questions
Selected
I applied via Job Fair and was interviewed in Mar 2023. There were 3 interview rounds.
A case study is research approach tha is used to generate an in depth multi faced understanding of a complex issues in its real context
Data entry is a conding test
(1 Question)
- Q1. Wich programming languages do you use in your work
- Ans.
I primarily use Java and Python in my work as a Customer Service Associate.
I use Java for developing and maintaining our internal tools and systems.
I use Python for data analysis and automation tasks.
I also have experience with SQL for querying databases.
Additionally, I have some knowledge of HTML, CSS, and JavaScript for troubleshooting website issues.
Interview Preparation Tips
Selected
I applied via Naukri.com and was interviewed in Feb 2023. There were 8 interview rounds.
Aptitude test is the easy and fantastic test
Coding test the test to code the c&c++ language
We share a similar intrest who gaither either formal and informal ideas
A specified task or amount of work assigned or undertaken as if assigned by authority
It appears that the SSL configuration used is not compatible with Cloudflare. This could happen for a several reasons, including no shared cipher suites.
(2 Questions)
- Q1. HR round is my best round or easiest round
- Ans. My best opportunity is giving my full day to my parents from my life..
- Q2. What's your best opportunity?
(1 Question)
- Q1. What's your best day of your life?
Interview Preparation Tips
- Customer Service Management
Set yourself apart with letters of recommendation..
Selected
I applied via Company Website and was interviewed in Jun 2023. There were 4 interview rounds.
3 rounds of aptitude test is conducted, upon clearing all you're eligible to proceed further.
Assignment have 4 options to choose from, and it is used to analyse your potential.
(3 Questions)
- Q1. It is a virtual interview over chime app. I was asked 1). to brief about me (a very common question).
- Q2. 2) what is my favorite color and why?
- Q3. 3) how to overcome depression?
- Ans.
Overcoming depression involves seeking professional help, building a support system, engaging in self-care activities, and practicing mindfulness.
Seek professional help from a therapist or counselor
Build a strong support system of friends and family
Engage in self-care activities such as exercise, healthy eating, and hobbies
Practice mindfulness through meditation or relaxation techniques
Rahul Babu A H
(2 Questions)
- Q1. Virtual assignmet with general questions
- Q2. One word, fill in the blanks, repeat the sentance , email writing
Interview Preparation Tips
Selected
I applied via Company Website and was interviewed in Jan 2023. There were 3 interview rounds.
Basic aptitude questions were asked
(2 Questions)
- Q1. There were multiple communication Tests . reading and writing test hearing and speaking voice test Job stimulation test .
- Q2. Final Interview Round face to face Interview was done : question 1 : tell me something about your self . question : Speak about a " random Given Topic " for 1 min . In the final interview they mostly c...
Interview Preparation Tips
- English Typing
- Spoken English
- English Literature
Amazon Interview FAQs
The duration of Amazon Customer Service Associate interview process can vary, but typically it takes about less than 2 weeks to complete.
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Amazon Customer Service Associate Interview Process
based on 155 interviews
5 Interview rounds
- Resume Shortlist Round
- Aptitude Test Round
- HR Round
- Personal Interview1 Round - 1
- Personal Interview1 Round - 2
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Amazon Customer Service Associate Reviews and Ratings
based on 1.3k reviews
Rating in categories
|
Customer Service Associate
4.2k
salaries
|  ₹0.6 L/yr - ₹6.8 L/yr |
|
Transaction Risk Investigator
3.1k
salaries
| ₹2 L/yr - ₹6.1 L/yr |
|
Associate
2.9k
salaries
| ₹0.8 L/yr - ₹7 L/yr |
|
Senior Associate
2.5k
salaries
| ₹2 L/yr - ₹10.5 L/yr |
|
Program Manager
2.2k
salaries
| ₹9 L/yr - ₹37 L/yr |
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