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Amazon Customer Service Associate Interview Questions, Process, and Tips
Top Amazon Customer Service Associate Interview Questions and Answers
- Q1. What is the difference between a good customer service and bad customer service?
- Q2. What's the role of customer service associate?
- Q3. If a problem how long prolong and hold the calo
Amazon Customer Service Associate Interview Experiences
156 interviews found
Anonymous
Most questions will be as Grammar questions, and fill in the blank type questions 15/20. Followed by Jumbled sentences like arranging in formats, Paraphrasing the given paragraph. At last there will be a Email writing to check the typing speed minimum word would be 100, but to be in safer side try to make for 150 words in 5-8 minutes for the scenario provided in the interview(Like writing mail to gym owner, managers, making request for something that doesn't matters word count matters to clear it). Also keep eye on the Punctuation like starting alphabet with capital and last full stop.
(1 Question)
- Q1. How the work will be, rotational shifts and rotational week offs, document verification(10/12 STD marksheet or Degree.), and finally Salary discussion but not negotiable that will be a fixed salary(for ea...
Interview Preparation Tips
Rishi Raj
Alright let's take a simple example for a case study on marketing a product you can tell me type of product you have and what your goals are and i''ll create a case study based on that
Interview Preparation Tips
Selected
English versant listening skills
(2 Questions)
- Q1. Speak about yourself and basic conversation and checks your communication skills and knowledge how you respond ur listening ability.
- Q2. Tell me about ur self and ur journey
Interview Preparation Tips
What people are saying about Amazon
I applied via Naukri.com and was interviewed in Mar 2023. There were 2 interview rounds.
(7 Questions)
- Q1. Tell me about yourself
- Q2. I'm bhagyashri...I live form maharshtra
- Q3. My education is mcom completed
- Q4. Are you interested for this job
- Q5. Yes...I'm interested
- Q6. Are you interested for work form home job ?? Yes...i interested
- Q7. Which is language known ?? Marathi.hindi.english.gujrati
Interview Preparation Tips
Amazon interview questions for designations
Selected
I applied via Naukri.com and was interviewed before Apr 2023. There was 1 interview round.
(2 Questions)
- Q1. It was easy. They only ask basic questions.
- Q2. Tell me about your previous/current job role.
Get interview-ready with Top Amazon Interview Questions
I applied via Company Website and was interviewed in Aug 2023. There were 3 interview rounds.
The Assignment is check speaking,learning,and English. To The Assessment is a very nice to increase A English, and interrogation the candidate capabilities
(1 Question)
- Q1. Tell Me About Your Self
- Ans. My self kiran Padhiyar and I am from sarol my family members is 3 my father, Mother and elder Brother, I have done my 12th Standard in 2019,I Hobbie is playing Cricket.
Customer Service Associate Jobs at Amazon
Selected
I applied via Campus Placement and was interviewed in Jul 2023. There were 4 interview rounds.
Aptitude test is entrance exam for this job
Coding test are assessments that are designed to evaluate a developer's coding skills and aptitude
(3 Questions)
- Q1. General information about previous job roles, core skills, qualifications, weaknesses and salary expectations.
- Q2. I am a fresher
- Q3. I'm not experience person
Interview Preparation Tips
Selected
I applied via Company Website and was interviewed in Jul 2023. There were 3 interview rounds.
Interview online process in development
(6 Questions)
- Q1. Team work good motivation communication personal information employee
- Q2. Hr recruiter job satisfaction
- Q3. What are manager director
- Q4. How many employees
- Q5. How much salary monthly
- Q6. Amazon job company
Interview Preparation Tips
lalitha kala
Selected
I applied via Naukri.com and was interviewed before Apr 2023. There were 3 interview rounds.
All related to english grammar and customer service experience.
(1 Question)
- Q1. Based on your previous experience.
(1 Question)
- Q1. Salary discussion
Selected
I applied via Newspaper Ad and was interviewed in Jul 2023. There were 2 interview rounds.
(4 Questions)
- Q1. Tell me about your self
- Ans. I am shaikh Rahemin l am 12th class old
- Q2. Why do you want this job
- Ans. Because I see it as the parfect opportunity to start my careers
- Q3. Why are you leaving your current job
- Q4. I am shaikh Rahemini am 12th class
Interview Preparation Tips
Amazon Interview FAQs
The duration of Amazon Customer Service Associate interview process can vary, but typically it takes about less than 2 weeks to complete.
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Amazon Customer Service Associate Interview Process
based on 148 interviews
5 Interview rounds
- Resume Shortlist Round
- Aptitude Test Round
- HR Round
- Personal Interview1 Round - 1
- Personal Interview1 Round - 2
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Amazon Customer Service Associate Reviews and Ratings
based on 1.3k reviews
Rating in categories
|
Customer Service Associate
4.2k
salaries
|  ₹0 L/yr - ₹0 L/yr |
|
Transaction Risk Investigator
3.1k
salaries
| ₹0 L/yr - ₹0 L/yr |
|
Associate
2.8k
salaries
| ₹0 L/yr - ₹0 L/yr |
|
Senior Associate
2.5k
salaries
| ₹0 L/yr - ₹0 L/yr |
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Program Manager
2.1k
salaries
| ₹0 L/yr - ₹0 L/yr |
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