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CS stands for Customer Success, which focuses on ensuring customers achieve their desired outcomes while using a product or service.
CS involves building strong relationships with customers
CS teams often provide support, training, and guidance to customers
CS metrics may include customer satisfaction, retention rates, and upsell opportunities
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Experienced CCE Executive with a strong background in customer service and team management.
Over 5 years of experience in customer service roles
Managed a team of 15 customer service representatives
Implemented new customer service strategies that improved customer satisfaction by 20%
Proficient in CRM software and data analysis tools
I expect the organization to provide a supportive work environment, opportunities for growth, and clear communication.
Supportive work environment with a positive company culture
Opportunities for professional growth and advancement
Clear communication from leadership regarding goals and expectations
I applied via Walk-in and was interviewed in Jul 2023. There was 1 interview round.
Pronunciation of words is important for effective communication and clarity.
Practice pronouncing difficult words regularly
Use online resources like dictionaries or pronunciation guides
Ask for feedback from others on your pronunciation
Focus on stress and intonation patterns in words
I applied via Referral and was interviewed in Aug 2024. There were 4 interview rounds.
Experienced executive with a proven track record in leading successful teams and driving business growth.
Over 10 years of experience in executive leadership roles
Led teams to achieve record-breaking sales numbers
Implemented innovative strategies to increase market share
Strong background in financial management and budgeting
Excellent communication and interpersonal skills
Seeking new challenges and opportunities for growth.
Desire for career advancement
Looking for new challenges
Seeking better work-life balance
Relocation to a new city
Company downsizing or restructuring
Conflict with management or colleagues
Took time off to care for a sick family member and focus on personal development.
Took a break to care for a sick family member
Used the time to focus on personal development and self-improvement
Took courses or attended workshops to enhance skills during the gap
Volunteered or did freelance work to stay engaged in the industry
Some MCQ questions of 55 marks. Just basic concept.
I applied via Referral and was interviewed in Jun 2024. There was 1 interview round.
My minimum expectation regarding CTC is competitive market rate based on my experience and qualifications.
Expectation is based on industry standards and my level of experience
Looking for a package that reflects my skills and contributions to the company
Open to negotiation based on additional benefits or perks offered
posted on 11 Jun 2024
I applied via Company Website and was interviewed in Jun 2024. There were 2 interview rounds.
Basic grammar and reasoning test.
SRT based typing chat test.
posted on 4 Nov 2023
I applied via Naukri.com and was interviewed in May 2023. There were 4 interview rounds.
There are three types of GST in India: CGST, SGST, and IGST.
CGST (Central Goods and Services Tax) is levied by the central government on intra-state supplies of goods and services.
SGST (State Goods and Services Tax) is levied by the state government on intra-state supplies of goods and services.
IGST (Integrated Goods and Services Tax) is levied by the central government on inter-state supplies of goods and services.
Reconciliation is the process of comparing two sets of records to ensure they are in agreement and accurate.
Reconciliation involves verifying financial transactions, balances, or statements to ensure they match up.
It is commonly used in accounting to ensure that the company's financial records are accurate and complete.
Examples include reconciling bank statements with internal records, reconciling accounts receivable w...
We would manually enter the invoice details into the computer system to ensure accurate record-keeping.
Manually enter the invoice details into the computer system
Verify the accuracy of the entered information
Contact the vendor to address any discrepancies
I applied via Naukri.com and was interviewed in Feb 2024. There was 1 interview round.
Interview experience
based on 2 reviews
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