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Altruist Technologies
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CS stands for Customer Success, which focuses on ensuring customers achieve their desired outcomes while using a product or service.
CS involves building strong relationships with customers
CS teams often provide support, training, and guidance to customers
CS metrics may include customer satisfaction, retention rates, and upsell opportunities
I applied via Naukri.com and was interviewed before Feb 2021. There was 0 interview round.
I applied via Company Website and was interviewed before Feb 2020. There was 1 interview round.
Customer service refers to the assistance and support provided to customers before, during, and after a purchase.
Customer service involves addressing customer queries and concerns
It includes providing product information and resolving complaints
Good customer service can lead to customer loyalty and positive word-of-mouth
Examples include answering phone calls, responding to emails, and providing live chat support
I applied via Referral and was interviewed before Jan 2021. There were 2 interview rounds.
I applied via Naukri.com and was interviewed in Aug 2020. There were 3 interview rounds.
I applied via Naukri.com and was interviewed in Sep 2020. There was 1 interview round.
Sales is the process of selling products or services to customers in exchange for money.
Sales involves identifying potential customers and their needs
It also involves promoting and demonstrating the benefits of the product or service
Closing the sale by convincing the customer to make a purchase
Following up with customers to ensure satisfaction and encourage repeat business
Examples include selling cars, insurance polici
E-commerce refers to buying and selling of goods and services online.
E-commerce involves online transactions through websites or mobile apps.
It eliminates the need for physical stores and allows businesses to reach a wider audience.
Examples include Amazon, eBay, and Alibaba.
E-commerce has grown rapidly in recent years due to the convenience it offers to customers.
Online shopping is the process of buying goods or services over the internet.
Online shopping allows customers to browse and purchase products from the comfort of their own homes.
Customers can compare prices and read reviews before making a purchase.
Popular online shopping websites include Amazon, eBay, and Walmart.
Online shopping has become increasingly popular due to its convenience and accessibility.
Payment methods f...
E-commerce sites are online platforms where you can buy and sell products and services.
Amazon - one of the largest e-commerce sites in the world
eBay - an online auction and shopping website
Alibaba - a Chinese e-commerce company that provides consumer-to-consumer, business-to-consumer and business-to-business sales services
Flipkart - an Indian e-commerce company that sells a wide range of products including electronics,...
I was interviewed before May 2020.
I applied via Referral and was interviewed in Dec 2020. There was 1 interview round.
I applied via Referral and was interviewed before Sep 2020. There were 5 interview rounds.
based on 1 interview
Interview experience
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Rating in categories
Business Associate
406
salaries
| ₹0 L/yr - ₹0 L/yr |
Team Lead
288
salaries
| ₹0 L/yr - ₹0 L/yr |
Customer Relation Officer
283
salaries
| ₹0 L/yr - ₹0 L/yr |
Customer Support Executive
281
salaries
| ₹0 L/yr - ₹0 L/yr |
Customer Care Executive
250
salaries
| ₹0 L/yr - ₹0 L/yr |
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