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Aiatsl Air India Customer Service Executive Interview Questions and Answers for Experienced

Updated 10 Jun 2024

Aiatsl Air India Customer Service Executive Interview Experiences for Experienced

1 interview found

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Company Website and was interviewed before Jun 2023. There was 1 interview round.

Round 1 - One-on-one 

(8 Questions)

  • Q1. About job experience
  • Q2. City codes, country code
  • Q3. Must be able to write applications
  • Q4. Grooming is a very important part
  • Q5. Behave politely with passengers
  • Q6. First listen to what the passenger has to say? Then you answer their questions, if you don't know the answer inform a senior, but don't answer even the slightest mistake yourself.
  • Q7. Responding with respect to passengers while supporting your airline as much as possible
  • Q8. Never make any commitments with passengers

Interview Preparation Tips

Topics to prepare for Aiatsl Air India Customer Service Executive interview:
  • Graduation
  • Physical skills
  • Soft Skills
  • Computer knowledge
  • English Language
  • Hindi language
  • Saftey knowledge
  • Health fitness
Interview preparation tips for other job seekers - I have given all the advice I had to give, if you need anything else you can mail me. Thank you for choosing me for this work.

Interview questions from similar companies

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Jan 2024. There was 1 interview round.

Round 1 - One-on-one 

(1 Question)

  • Q1. Tell me about yourself.
Interview experience
1
Bad
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(2 Questions)

  • Q1. About my self and my qualifications.
  • Q2. About my work and experience.
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Dec 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Need good company to work i will give 100%
  • Q2. Best companies to work

Interview Preparation Tips

Interview preparation tips for other job seekers - I have good experience in customer service need to work in same work

I applied via AmbitionBox and was interviewed in Jul 2022. There was 1 interview round.

Round 1 - One-on-one 

(5 Questions)

  • Q1. How many interview I'm interested In customer service executive Job requirment
  • Q2. Job title Online work from home
  • Q3. What was second round
  • Q4. Which job location requirements
  • Q5. What was job title for customer care executive
  • Ans. 

    The job title for customer care executive is Customer Service Executive.

    • The job involves handling customer queries and complaints.

    • The executive is responsible for providing solutions to customer problems.

    • They may also be required to upsell or cross-sell products and services.

    • The job requires excellent communication and problem-solving skills.

    • Examples of companies that hire customer service executives include Amazon, Ap

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - I'm first time attend by this application so I'm not sure 100% job requirements available or not

I applied via Walk-in and was interviewed before Feb 2020. There were 5 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. There are many questions which has been asked from me while giving interview in zomato as customer care executive. Some of them are :- Q1 This question will asked by any organization which is tell me abou...
  • Q2. Q2 They will give you one page and one topic then you have to write on that topic arount 150 Words to check your typing skills. Q3 Then you have to do typing test the minimum typing speed should be 30...

Interview Preparation Tips

Interview preparation tips for other job seekers - The interview is long but it very easy . Main thing is mocktest learn all the things in training and then you can join the company easily.
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
4-6 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Jun 2024. There were 2 interview rounds.

Round 1 - HR 

(3 Questions)

  • Q1. Tell me about yourself
  • Q2. About my experience
  • Q3. About family details
Round 2 - HR 

(2 Questions)

  • Q1. About experience
  • Q2. Family details
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed in Aug 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - Technical 

(6 Questions)

  • Q1. What is Company is technical support is the very helpful profit is campany.
  • Ans. Campany is the digital marketing is the online soping is the time management of the working is the other person and online marketing sa customer services and provided.
  • Answered Anonymously
  • Q2. Profit is campany.
  • Ans. Campany is the other campany is product brand is difficult and the share market.
  • Answered Anonymously
  • Q3. Product is customer services.
  • Q4. Implies is covance of the customer of products brand.
  • Ans. 

    Ha but product is the brand is market.

  • Answered Anonymously
  • Q5. Whet is campany product by market supply of the profits by campany.
  • Ans. 

    Ha online marketing is the online soping is the time management of the customer.

  • Answered Anonymously
  • Q6. Costmer services presentcge according affer is the product brand is market
  • Ans. 

    Yes parentage ka according affer customer is better filling.

  • Answered Anonymously
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I was interviewed in Oct 2023.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. As you like ok
  • Q2. Any question for me
Round 3 - One-on-one 

(4 Questions)

  • Q1. I am very confident . I am ready
  • Q2. I am hard working.
  • Q3. I am good listener
  • Q4. I am cold gusy
Interview experience
3
Average
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Apr 2023. There was 1 interview round.

Round 1 - Aptitude Test 

General questions , maths ,GI, basic networking

Aiatsl Air India Interview FAQs

How many rounds are there in Aiatsl Air India Customer Service Executive interview for experienced candidates?
Aiatsl Air India interview process for experienced candidates usually has 1 rounds. The most common rounds in the Aiatsl Air India interview process for experienced candidates are One-on-one Round.
What are the top questions asked in Aiatsl Air India Customer Service Executive interview for experienced candidates?

Some of the top questions asked at the Aiatsl Air India Customer Service Executive interview for experienced candidates -

  1. First listen to what the passenger has to say? Then you answer their questions,...read more
  2. Must be able to write applicati...read more
  3. Grooming is a very important p...read more

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Aiatsl Air India Customer Service Executive Salary
based on 7 salaries
₹2 L/yr - ₹3.1 L/yr
20% less than the average Customer Service Executive Salary in India
View more details

Aiatsl Air India Customer Service Executive Reviews and Ratings

based on 1 review

3.0/5

Rating in categories

3.0

Skill development

3.0

Work-life balance

2.0

Salary

1.0

Job security

1.0

Company culture

1.0

Promotions

3.0

Work satisfaction

Explore 1 Review and Rating
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