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There were 20 questions related to reasoning ability and general knowledge
Logical reasons
Grammatical questions
Listen actively, empathize, remain calm, apologize, offer solutions, follow up.
Listen actively to understand the customer's concerns.
Empathize with the customer's frustration and show understanding.
Remain calm and composed to de-escalate the situation.
Apologize sincerely for any inconvenience caused.
Offer solutions or alternatives to address the customer's issue.
Follow up with the customer to ensure their satisfaction.
I'm sorry, but the question is incomplete and unclear. Could you please provide more context?
The question seems to be incomplete and lacks context.
It is unclear what the interviewer is referring to with 'sui'.
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Yes, I am able to handle pressure effectively.
I prioritize tasks and manage my time efficiently
I remain calm and focused under pressure
I seek help or guidance when needed
I have experience working in high-pressure environments
I use stress-management techniques such as deep breathing and exercise
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To chat with customers professionally, maintain a polite and friendly tone, actively listen to their concerns, provide accurate information, offer solutions, and follow up if necessary.
Use a polite and friendly tone throughout the conversation
Listen actively to the customer's concerns and empathize with their situation
Provide accurate and relevant information to address their queries
Offer appropriate solutions or alter...
I applied via LinkedIn and was interviewed in Dec 2024. There were 2 interview rounds.
General basic assessment.
I applied via Newspaper Ad and was interviewed in Apr 2022. There were 2 interview rounds.
I was interviewed before Feb 2024.
I was interviewed before Feb 2024.
posted on 11 Dec 2024
I am a highly motivated and experienced telecalling executive with a proven track record of exceeding sales targets and providing excellent customer service.
Experienced in making outbound calls to potential customers to promote products or services
Skilled in handling customer inquiries and resolving complaints
Proficient in using CRM software to update customer information and track sales
Strong communication and negotia...
based on 2 interviews
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