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Ageis Customer Care Executive Interview Questions and Answers

Updated 8 Nov 2024

Ageis Customer Care Executive Interview Experiences

4 interviews found

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(2 Questions)

  • Q1. Self introduction
  • Q2. Work experience
Round 2 - One-on-one 

(2 Questions)

  • Q1. Self introduction
  • Q2. Check communication abilities
Round 3 - Aptitude Test 

There were 20 questions related to reasoning ability and general knowledge

Interview Preparation Tips

Interview preparation tips for other job seekers - At last we had typing test
Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Aptitude Test 

Logical reasons
Grammatical questions

Round 2 - HR 

(2 Questions)

  • Q1. How was you previous weekend
  • Q2. Howto handal irritated customer
  • Ans. 

    Listen actively, empathize, remain calm, apologize, offer solutions, follow up.

    • Listen actively to understand the customer's concerns.

    • Empathize with the customer's frustration and show understanding.

    • Remain calm and composed to de-escalate the situation.

    • Apologize sincerely for any inconvenience caused.

    • Offer solutions or alternatives to address the customer's issue.

    • Follow up with the customer to ensure their satisfaction.

  • Answered by AI

Customer Care Executive Interview Questions Asked at Other Companies

asked in Startek
Q1. What would you do if you win 1billion dollar lottey?
Q2. Introduction Explain something in English What is customer care o ... read more
Q3. 1. If the customer had two queries at the same time,how did you h ... read more
Q4. Tell me about this product how will sell to the customer
Q5. How will you handle irrated customers?

Interview Questionnaire 

3 Questions

  • Q1. Where do you live? Tell me something about your City
  • Q2. Who is your best friend? Tell something about him
  • Q3. What is the current sui
  • Ans. 

    I'm sorry, but the question is incomplete and unclear. Could you please provide more context?

    • The question seems to be incomplete and lacks context.

    • It is unclear what the interviewer is referring to with 'sui'.

    • It would be helpful to ask for clarification or more information.

  • Answered by AI

Interview Questionnaire 

1 Question

  • Q1. Can u handle pressure
  • Ans. 

    Yes, I am able to handle pressure effectively.

    • I prioritize tasks and manage my time efficiently

    • I remain calm and focused under pressure

    • I seek help or guidance when needed

    • I have experience working in high-pressure environments

    • I use stress-management techniques such as deep breathing and exercise

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Don't even think about ageis it's worse than u ever think

Ageis interview questions for designations

 Customer Service Executive

 (2)

 Senior Executive

 (1)

 BPO Executive

 (1)

 Seller Support Executive

 (1)

 Background Verification Executive

 (1)

 Junior Associate

 (1)

 Process Associate

 (1)

 Tele Caller

 (1)

Interview questions from similar companies

I applied via Job Portal and was interviewed in Apr 2021. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. Basic js concepts

Interview Preparation Tips

Interview preparation tips for other job seekers - Good

I applied via LinkedIn and was interviewed before Aug 2021. There were 4 interview rounds.

Round 1 - Assignment 

A technical test for whatever technical round you are applying for. Will be conceptual test rather than hard/coded test

Round 2 - Technical 

(2 Questions)

  • Q1. For almost 1.5 hrs where technical questions being asked. level is easy to medium but mainly they focus on how fast are you while you stuck in a problem and your concepts
  • Q2. How can you derive (%share) in power bi
  • Ans. 

    To derive % share in Power BI, use the 'Group By' function and create a measure using the 'Divide' function.

    • Use the 'Group By' function to group the data by the desired category

    • Create a measure using the 'Divide' function to calculate the percentage share

    • Add the measure to a visual to display the % share

    • Example: = DIVIDE(SUM(Sales[Revenue]), CALCULATE(SUM(Sales[Revenue]), ALL(Sales)))

  • Answered by AI
Round 3 - One-on-one 

(1 Question)

  • Q1. This was with the Project Manager to see how well you can provide solutions and interact with client.
Round 4 - HR 

(1 Question)

  • Q1. Salary discussion and all

Interview Preparation Tips

Interview preparation tips for other job seekers - Dont brag if you dont know anything at all. Trust me , people at fractal dont expect you to know everything. They just want tour concepts to be crystal clear

Skills evaluated in this interview

I applied via Campus Placement and was interviewed before Apr 2021. There were 5 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

Time and work, time and distance, percentages, data interpretation

Round 3 - Case Study 

Business case study - increase revenue for museum

Round 4 - Technical 

(1 Question)

  • Q1. Common machine learning algorithms, statistical concepts, projects mentioned in resume
Round 5 - One-on-one 

(2 Questions)

  • Q1. Management round, behavioral questions were asked.
  • Q2. Why Mathcompany?, what if your current company offers more pay?

Interview Preparation Tips

Interview preparation tips for other job seekers - All the best for your interview

I applied via Campus Placement and was interviewed in Jan 2021. There were 5 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Resume Based Questions were Asked

Interview Preparation Tips

Interview preparation tips for other job seekers - I cleared technical interview but they rejected me in hr interview without giving any reason.

I applied via Campus Placement and was interviewed before Oct 2020. There were 4 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. Tell me. Something about yourself
  • Q2. Probability question on dice, guesstimate on Delhi Metro, Resume Based, Projects in Detail
  • Q3. Behavioral as well as Mathematical questions

Interview Preparation Tips

Interview preparation tips for other job seekers - Just be confident and do not lie in your CV, Practice as many Guesstimates and Puzzles as you can

I applied via Naukri.com and was interviewed before Oct 2020. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. How will you sync your distributed systems
  • Ans. 

    I will use a combination of messaging systems, data replication, and versioning to ensure consistency and availability.

    • Use messaging systems like Kafka or RabbitMQ to ensure reliable communication between systems

    • Implement data replication to ensure that data is available on multiple nodes

    • Use versioning to ensure that all nodes are working with the same data

    • Implement conflict resolution strategies to handle conflicts th...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - just be yourself, they will not ask you irrelevant questions, at least in my case.

Ageis Interview FAQs

How many rounds are there in Ageis Customer Care Executive interview?
Ageis interview process usually has 2-3 rounds. The most common rounds in the Ageis interview process are Aptitude Test, HR and One-on-one Round.
What are the top questions asked in Ageis Customer Care Executive interview?

Some of the top questions asked at the Ageis Customer Care Executive interview -

  1. Howto handal irritated custo...read more
  2. What is the current ...read more
  3. Can u handle press...read more

Tell us how to improve this page.

Ageis Customer Care Executive Interview Process

based on 2 interviews

Interview experience

4
  
Good
View more

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Ageis Customer Care Executive Salary
based on 56 salaries
₹1 L/yr - ₹3.2 L/yr
26% less than the average Customer Care Executive Salary in India
View more details

Ageis Customer Care Executive Reviews and Ratings

based on 8 reviews

4.5/5

Rating in categories

3.6

Skill development

4.7

Work-life balance

3.9

Salary

3.4

Job security

4.9

Company culture

3.0

Promotions

3.9

Work satisfaction

Explore 8 Reviews and Ratings
Customer Care Executive
56 salaries
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₹1 L/yr - ₹3.2 L/yr

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