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Ageis Customer Care Executive Interview Questions and Answers

Updated 8 Nov 2024

Ageis Customer Care Executive Interview Experiences

4 interviews found

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(2 Questions)

  • Q1. Self introduction
  • Q2. Work experience
Round 2 - One-on-one 

(2 Questions)

  • Q1. Self introduction
  • Q2. Check communication abilities
Round 3 - Aptitude Test 

There were 20 questions related to reasoning ability and general knowledge

Interview Preparation Tips

Interview preparation tips for other job seekers - At last we had typing test
Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Aptitude Test 

Logical reasons
Grammatical questions

Round 2 - HR 

(2 Questions)

  • Q1. How was you previous weekend
  • Q2. Howto handal irritated customer
  • Ans. 

    Listen actively, empathize, remain calm, apologize, offer solutions, follow up.

    • Listen actively to understand the customer's concerns.

    • Empathize with the customer's frustration and show understanding.

    • Remain calm and composed to de-escalate the situation.

    • Apologize sincerely for any inconvenience caused.

    • Offer solutions or alternatives to address the customer's issue.

    • Follow up with the customer to ensure their satisfaction.

  • Answered by AI

Customer Care Executive Interview Questions Asked at Other Companies

asked in Startek
Q1. What would you do if you win 1billion dollar lottey?
Q2. Introduction Explain something in English What is customer care o ... read more
Q3. 1. If the customer had two queries at the same time,how did you h ... read more
Q4. Tell me about this product how will sell to the customer
Q5. How will you handle irrated customers?

Interview Questionnaire 

3 Questions

  • Q1. Where do you live? Tell me something about your City
  • Q2. Who is your best friend? Tell something about him
  • Q3. What is the current sui
  • Ans. 

    I'm sorry, but the question is incomplete and unclear. Could you please provide more context?

    • The question seems to be incomplete and lacks context.

    • It is unclear what the interviewer is referring to with 'sui'.

    • It would be helpful to ask for clarification or more information.

  • Answered by AI

Interview Questionnaire 

1 Question

  • Q1. Can u handle pressure
  • Ans. 

    Yes, I am able to handle pressure effectively.

    • I prioritize tasks and manage my time efficiently

    • I remain calm and focused under pressure

    • I seek help or guidance when needed

    • I have experience working in high-pressure environments

    • I use stress-management techniques such as deep breathing and exercise

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Don't even think about ageis it's worse than u ever think

Ageis interview questions for designations

 Customer Service Executive

 (2)

 Senior Executive

 (1)

 BPO Executive

 (1)

 Seller Support Executive

 (1)

 Background Verification Executive

 (1)

 Junior Associate

 (1)

 Process Associate

 (1)

 Tele Caller

 (1)

Interview questions from similar companies

Interview Questionnaire 

1 Question

  • Q1. How to chat with customers proffessionally
  • Ans. 

    To chat with customers professionally, maintain a polite and friendly tone, actively listen to their concerns, provide accurate information, offer solutions, and follow up if necessary.

    • Use a polite and friendly tone throughout the conversation

    • Listen actively to the customer's concerns and empathize with their situation

    • Provide accurate and relevant information to address their queries

    • Offer appropriate solutions or alter...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident so that u could crack all the task given by the company
Interview experience
3
Average
Difficulty level
Easy
Process Duration
2-4 weeks
Result
Selected Selected

I applied via LinkedIn and was interviewed in Dec 2024. There were 2 interview rounds.

Round 1 - Aptitude Test 

General basic assessment.

Round 2 - MCQ 

(1 Question)

  • Q1. They will give you few PDFs to read and then MCQ from that.

Interview Preparation Tips

Interview preparation tips for other job seekers - So the job application process will start from emailing them to the MCQ. Then if selected you'll receive email with next steps which involves Skype chat(no involvement of voice call or video, only chat). Then after the technical setup you need to email them again that you're done with that, after that you'll get another mail with a link to choose a starting date.
On the starting date you'll again message one person(Yashima Kamra) on Skype, they'll give you 'Zulip'(it's an open source chat system, interface is kind of like Discord but too basic) access. Now you need to message in an assigned group in Zulip. The Zulip part is 'Training' in real but good luck getting any support from the other person. He/she will just give you commands, and if you ask any questions or ask for assistance to understand the new process they'll simply ignore that.
Then if you're lucky like me one day they'll report that you're ate fault, you haven't reported so they've revoked your Zulip access.

I have joined there or you can say hoped to work atleast(as it was 4 hours/day job) but that's not possible it seems.

If you're looking for jobs here I'd suggest to give it a try ofcourse so that people can actually know about this company's rubbish people.

I applied via Newspaper Ad and was interviewed in Apr 2022. There were 2 interview rounds.

Round 1 - One-on-one 

(1 Question)

  • Q1. They will give you some assignment.
Round 2 - HR 

(1 Question)

  • Q1. General discussion regarding background and nothing

Interview Preparation Tips

Interview preparation tips for other job seekers - Do not join this company. This is totally fraud.busibud ek fake company hai. woh employees ka data international clients ko bejhti hai. woh traninee se kaam karwa kar unki salary nahi deti hai. busibud ek fraud company hai. please i request to job seeker please do not join this company. they will suck your blood and mentally harse karge. mannerless boss and colleges are very very bad and rude.woh apko nicha dekhne ke liye kisi bhi had tak jaa sakte hai.please do not trust this fraud company.
Interview experience
5
Excellent
Difficulty level
Hard
Process Duration
Less than 2 weeks
Result
-

I was interviewed before Feb 2024.

Round 1 - One-on-one 

(1 Question)

  • Q1. Sales strategies
Interview experience
5
Excellent
Difficulty level
Hard
Process Duration
Less than 2 weeks
Result
Selected Selected

I was interviewed before Feb 2024.

Round 1 - One-on-one 

(1 Question)

  • Q1. Why sales and why Watch Your Health
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
-
Result
Selected Selected
Round 1 - One-on-one 

(1 Question)

  • Q1. Tele me about yourself
  • Ans. 

    I am a highly motivated and experienced telecalling executive with a proven track record of exceeding sales targets and providing excellent customer service.

    • Experienced in making outbound calls to potential customers to promote products or services

    • Skilled in handling customer inquiries and resolving complaints

    • Proficient in using CRM software to update customer information and track sales

    • Strong communication and negotia...

  • Answered by AI

Ageis Interview FAQs

How many rounds are there in Ageis Customer Care Executive interview?
Ageis interview process usually has 2-3 rounds. The most common rounds in the Ageis interview process are Aptitude Test, HR and One-on-one Round.
What are the top questions asked in Ageis Customer Care Executive interview?

Some of the top questions asked at the Ageis Customer Care Executive interview -

  1. Howto handal irritated custo...read more
  2. What is the current ...read more
  3. Can u handle press...read more

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Ageis Customer Care Executive Interview Process

based on 2 interviews

Interview experience

4
  
Good
View more

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Ageis Customer Care Executive Salary
based on 56 salaries
₹1 L/yr - ₹3.1 L/yr
22% less than the average Customer Care Executive Salary in India
View more details

Ageis Customer Care Executive Reviews and Ratings

based on 8 reviews

4.5/5

Rating in categories

3.6

Skill development

4.7

Work-life balance

3.9

Salary

3.4

Job security

4.9

Company culture

3.0

Promotions

3.9

Work satisfaction

Explore 8 Reviews and Ratings
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