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Ageis Customer Service Executive Interview Questions and Answers

Updated 10 Dec 2022

Ageis Customer Service Executive Interview Experiences

2 interviews found

I applied via LinkedIn and was interviewed in Nov 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - HR 

(4 Questions)

  • Q1. Introduce Yourself along with your Education and Experience.
  • Ans. 

    I am a Customer Service Executive with a strong educational background and extensive experience in providing exceptional customer support.

    • I have a Bachelor's degree in Business Administration from XYZ University.

    • I have worked as a Customer Service Executive for 5 years at ABC Company, where I handled a high volume of customer inquiries and resolved issues efficiently.

    • I am skilled in using various customer service tools...

  • Answered by AI
  • Q2. Why you want to Join this Organization?
  • Ans. 

    I want to join this organization because of its excellent reputation and commitment to customer satisfaction.

    • The organization has a strong track record of providing exceptional customer service.

    • I am impressed by the positive reviews and feedback from customers.

    • The company's values align with my own, particularly in terms of prioritizing customer satisfaction.

    • I believe that working for this organization will provide me ...

  • Answered by AI
  • Q3. What are your Strength and weakness?
  • Ans. 

    My strength is my ability to empathize with customers and provide excellent service. My weakness is that I can be overly detail-oriented at times.

    • Strength: Empathy and excellent customer service

    • Weakness: Being overly detail-oriented

    • Strength: Ability to handle difficult customers

    • Weakness: Difficulty in saying 'no' to customers

    • Strength: Strong communication skills

    • Weakness: Sometimes taking on too many tasks at once

  • Answered by AI
  • Q4. How was your last Birthday?
  • Ans. 

    My last birthday was a memorable celebration with my loved ones.

    • I had a small gathering at my favorite restaurant.

    • My friends and family surprised me with a beautiful cake.

    • I received thoughtful gifts from my loved ones.

    • We played fun games and shared laughter throughout the day.

  • Answered by AI

Interview Preparation Tips

Topics to prepare for Ageis Customer Service Executive interview:
  • Your Last Birthday
  • How was ur yesterday
Interview preparation tips for other job seekers - Be Positive and give hundred Percentage in ur Every round of Interview. Take a Interviewer as Friend and Answer their all questions very positively.

I applied via Naukri.com and was interviewed in May 2021. There were 4 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. Tell me about yourself
  • Q2. What is ecommerce
  • Ans. 

    Ecommerce refers to buying and selling of goods and services online.

    • Ecommerce allows customers to shop from anywhere and at any time.

    • It eliminates the need for physical stores and reduces overhead costs.

    • Examples of ecommerce platforms include Amazon, eBay, and Shopify.

    • Ecommerce has grown rapidly in recent years and is expected to continue to do so.

    • It offers convenience, accessibility, and a wider range of products to c

  • Answered by AI
  • Q3. What is full form of bpo
  • Ans. 

    BPO stands for Business Process Outsourcing.

    • BPO is a business practice where companies outsource their non-core business functions to external service providers.

    • It involves contracting a third-party organization to handle specific business processes, such as customer service, technical support, or data entry.

    • BPO helps companies reduce costs, improve efficiency, and focus on their core competencies.

    • Examples of BPO servi...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Always be confident while replying for answers

Customer Service Executive Interview Questions Asked at Other Companies

asked in Zomato
Q1. How u deal to the customer if he get non veg food instead of veg ... read more
asked in Zomato
Q2. How you deal to the customer if he complain that delivery boy thr ... read more
asked in iEnergizer
Q3. 3. What do you mean by Customer service? What is BPO?
Q4. What do you know about gold loans and How will you identify wheth ... read more
asked in Startek
Q5. If you will get a call and customer is very frustrated and then h ... read more

Interview questions from similar companies

I applied via Newspaper Ad and was interviewed in Apr 2022. There were 2 interview rounds.

Round 1 - One-on-one 

(1 Question)

  • Q1. They will give you some assignment.
Round 2 - HR 

(1 Question)

  • Q1. General discussion regarding background and nothing

Interview Preparation Tips

Interview preparation tips for other job seekers - Do not join this company. This is totally fraud.busibud ek fake company hai. woh employees ka data international clients ko bejhti hai. woh traninee se kaam karwa kar unki salary nahi deti hai. busibud ek fraud company hai. please i request to job seeker please do not join this company. they will suck your blood and mentally harse karge. mannerless boss and colleges are very very bad and rude.woh apko nicha dekhne ke liye kisi bhi had tak jaa sakte hai.please do not trust this fraud company.
Interview experience
3
Average
Difficulty level
Easy
Process Duration
2-4 weeks
Result
Selected Selected

I applied via LinkedIn and was interviewed in Dec 2024. There were 2 interview rounds.

Round 1 - Aptitude Test 

General basic assessment.

Round 2 - MCQ 

(1 Question)

  • Q1. They will give you few PDFs to read and then MCQ from that.

Interview Preparation Tips

Interview preparation tips for other job seekers - So the job application process will start from emailing them to the MCQ. Then if selected you'll receive email with next steps which involves Skype chat(no involvement of voice call or video, only chat). Then after the technical setup you need to email them again that you're done with that, after that you'll get another mail with a link to choose a starting date.
On the starting date you'll again message one person(Yashima Kamra) on Skype, they'll give you 'Zulip'(it's an open source chat system, interface is kind of like Discord but too basic) access. Now you need to message in an assigned group in Zulip. The Zulip part is 'Training' in real but good luck getting any support from the other person. He/she will just give you commands, and if you ask any questions or ask for assistance to understand the new process they'll simply ignore that.
Then if you're lucky like me one day they'll report that you're ate fault, you haven't reported so they've revoked your Zulip access.

I have joined there or you can say hoped to work atleast(as it was 4 hours/day job) but that's not possible it seems.

If you're looking for jobs here I'd suggest to give it a try ofcourse so that people can actually know about this company's rubbish people.

Interview Questionnaire 

1 Question

  • Q1. How to chat with customers proffessionally
  • Ans. 

    To chat with customers professionally, maintain a polite and friendly tone, actively listen to their concerns, provide accurate information, offer solutions, and follow up if necessary.

    • Use a polite and friendly tone throughout the conversation

    • Listen actively to the customer's concerns and empathize with their situation

    • Provide accurate and relevant information to address their queries

    • Offer appropriate solutions or alter...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident so that u could crack all the task given by the company
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
-
Result
Selected Selected
Round 1 - One-on-one 

(1 Question)

  • Q1. Tele me about yourself
  • Ans. 

    I am a highly motivated and experienced telecalling executive with a proven track record of exceeding sales targets and providing excellent customer service.

    • Experienced in making outbound calls to potential customers to promote products or services

    • Skilled in handling customer inquiries and resolving complaints

    • Proficient in using CRM software to update customer information and track sales

    • Strong communication and negotia...

  • Answered by AI

I applied via Campus Placement and was interviewed before Aug 2021. There were 4 interview rounds.

Round 1 - Coding Test 

Duration: 1hr
Topics: Array, LinkedList,Stack

Round 2 - Technical 

(2 Questions)

  • Q1. Write code for Insertion in a binary tree.
  • Ans. 

    Code for insertion in a binary tree

    • Create a new node with the given data

    • If the tree is empty, make the new node as root

    • Else, traverse the tree to find the appropriate position to insert the new node

    • If the data is less than the current node, go to the left subtree

    • If the data is greater than the current node, go to the right subtree

    • Repeat until an appropriate position is found

    • Set the new node as the child of the appropri

  • Answered by AI
  • Q2. Write code for quick sort
  • Ans. 

    Quick sort is a divide-and-conquer algorithm that sorts an array by partitioning it into two sub-arrays.

    • Choose a pivot element from the array

    • Partition the array around the pivot element

    • Recursively apply quick sort to the left and right sub-arrays

    • Combine the sorted sub-arrays to get the final sorted array

  • Answered by AI
Round 3 - Technical 

(1 Question)

  • Q1. Various DBMS related question(JOINS, SORT, LIMIT)
Round 4 - HR 

(2 Questions)

  • Q1. Tell us about yourself.
  • Q2. Why do want to join the company

Interview Preparation Tips

Topics to prepare for Hughes Systique Corporation Software Engineer interview:
  • C++
  • Data Structures
  • SQL
Interview preparation tips for other job seekers - Just be confident and explain your thought process and go with the flow

Skills evaluated in this interview

Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Oct 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(1 Question)

  • Q1. Based on your previous experience
Round 3 - Coding Test 

Simple coding questions in your preferred language

Interview experience
1
Bad
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before Feb 2023. There were 3 interview rounds.

Round 1 - Coding Test 

Coding for python developer round.

Round 2 - Technical 

(1 Question)

  • Q1. Python django and dsa
Round 3 - HR 

(1 Question)

  • Q1. Normal just salary negotiation and all.

Interview Preparation Tips

Interview preparation tips for other job seekers - Please take care of the role you apply for. They sometimes give you the interview for the python developer. Then make excuses that the role is fullfilled and if you can do testing for few months and once you accept that they disappear. And you will do testing only your profile changes and they rarely listen to you change request.
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before Feb 2023. There were 2 interview rounds.

Round 1 - Technical 

(1 Question)

  • Q1. Basic javascript and angular
Round 2 - Technical 

(1 Question)

  • Q1. Js and angular questions

Ageis Interview FAQs

How many rounds are there in Ageis Customer Service Executive interview?
Ageis interview process usually has 2 rounds. The most common rounds in the Ageis interview process are Resume Shortlist and HR.
What are the top questions asked in Ageis Customer Service Executive interview?

Some of the top questions asked at the Ageis Customer Service Executive interview -

  1. What is full form of ...read more
  2. What is ecomme...read more

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Ageis Customer Service Executive Salary
based on 28 salaries
₹1 L/yr - ₹3 L/yr
31% less than the average Customer Service Executive Salary in India
View more details

Ageis Customer Service Executive Reviews and Ratings

based on 7 reviews

4.5/5

Rating in categories

4.4

Skill development

2.6

Work-life balance

3.1

Salary

1.9

Job security

2.6

Company culture

1.9

Promotions

2.3

Work satisfaction

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