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Aelum Consulting Servicenow Developer Interview Questions and Answers
Aelum Consulting Servicenow Developer Interview Experiences
2 interviews found
manisha kapil
They as me to create a form from any language
(1 Question)
- Q1. Regarding html css and js they asked
(1 Question)
- Q1. They asked me bout salary
Interview Preparation Tips
Anonymous
I applied via LinkedIn and was interviewed before Oct 2021. There were 2 interview rounds.
JavaScript, html, css, angular
(2 Questions)
- Q1. Coding in javascript they will ask array or strings related questions
- Q2. About your CV projects and hr questions
Interview Preparation Tips
- Arrays strings methods
- Basic code logic
- HTML
- Css
You should have strong knowledge in javascript. And rest is easy to crack. (Company is not good in terms of appraisal and work pressure is also high)
Servicenow Developer Jobs at Aelum Consulting
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Interview questions from similar companies
I applied via Approached by Company and was interviewed in Jul 2024. There were 3 interview rounds.
(8 Questions)
- Q1. Tell me About your Self ?
- Ans.
I am a dedicated Servicenow Developer with 5 years of experience in designing and implementing solutions for various organizations.
5 years of experience in Servicenow development
Strong expertise in designing and implementing solutions
Proven track record of delivering successful projects
Excellent communication and problem-solving skills
- Q2. Explain all (Incident, Problem, Change, Request Management) ITSM life cycles ?
- Ans.
ITSM life cycles include Incident, Problem, Change, and Request Management.
Incident Management: Focuses on restoring normal service operation as quickly as possible.
Problem Management: Focuses on identifying and solving the root cause of recurring incidents.
Change Management: Involves controlling changes to the IT infrastructure to minimize impact on services.
Request Management: Handles user requests for IT services or
- Q3. Write code to auto-close parent incident when all child incidents are closed ?
- Ans.
Code to auto-close parent incident when all child incidents are closed
Create a script that runs on child incident closure
Check if all child incidents are closed
If all child incidents are closed, close the parent incident
- Q4. Write code such that the input field will accept only alphanumeric characters ?
- Ans.
Use JavaScript to restrict input field to alphanumeric characters only.
Use JavaScript event listeners to detect input in the field.
Check each character entered using regular expressions to allow only alphanumeric characters.
Display an error message if a non-alphanumeric character is entered.
- Q5. Can we hide the hamburger (Context menu chooser ) for a user ?
- Ans.
Yes, the hamburger (Context menu chooser) can be hidden for a user in ServiceNow.
The hamburger menu can be hidden by modifying the UI policies and client scripts.
You can use CSS to hide the hamburger menu for specific users or roles.
Alternatively, you can customize the UI to remove the hamburger menu altogether.
- Q6. Write a script to mask a single line text field to mask the value ?
- Ans.
Script to mask a single line text field value
Use the 'onLoad' client script to mask the value on form load
Use the 'onSubmit' client script to mask the value before saving
Use the 'getDisplayValue' and 'setDisplayValue' methods to manipulate the field value
- Q7. How do you make integrations in ServiceNow ?
- Ans.
Integrations in ServiceNow are made using APIs, web services, and scripting.
Use REST APIs to integrate with external systems
Leverage SOAP web services for bi-directional communication
Utilize scripting such as JavaScript to automate processes
Use MID Server for secure communication with on-premise systems
- Q8. What is the difference between inbound & outbound in ServiceNow ?
- Ans.
Inbound refers to data coming into ServiceNow, while outbound refers to data going out of ServiceNow.
Inbound data is typically received through integrations, email, web services, etc.
Outbound data is usually sent to external systems, APIs, email notifications, etc.
Inbound actions can trigger workflows or create records in ServiceNow.
Outbound actions can update external systems or send notifications to users.
(7 Questions)
- Q1. Brief Introduction on yourself ?
- Ans.
Experienced Servicenow Developer with expertise in customizing and implementing solutions for various organizations.
Over 5 years of experience in Servicenow development
Proficient in creating custom applications, workflows, and integrations
Strong knowledge of ITSM processes and best practices
Certified Servicenow Developer with hands-on experience in Service Portal development
- Q2. Write a program to get the Palindrome sub-string from the given string ?
- Ans.
Program to find Palindrome sub-strings in a given string.
Iterate through each character in the string and check for palindromes.
Use two pointers to expand around the center of each character to find palindromes.
Store the palindromes in an array of strings.
- Q3. Write a program to separate numbers and alphabets in a given array of elements ?
- Ans.
Program to separate numbers and alphabets in a given array of elements.
Iterate through each element in the array
Check if the element is a number or alphabet using regular expressions
Store numbers and alphabets in separate arrays
- Q4. How do you deal with a performance issue reported on a report you have created ?
- Ans.
I would analyze the report structure, query efficiency, and data volume to identify the root cause of the performance issue.
Review the report query to ensure it is optimized and only fetching necessary data
Check if there are any unnecessary calculations or complex logic impacting performance
Consider indexing on relevant fields to improve query performance
Evaluate the data volume being processed and consider implementin...
- Q5. How do we use REST APIs in ServiceNow ?
- Ans.
REST APIs in ServiceNow allow users to interact with the platform programmatically.
REST APIs in ServiceNow can be used to create, read, update, and delete records in tables.
Authentication is required to access REST APIs, using basic authentication or OAuth.
REST API endpoints in ServiceNow follow a standard format: https://
.service-now.com/api/now/ REST APIs can be tested using tools like Postman or cURL.
- Q6. How do you create a flow for automation of a business process ?
- Ans.
To create a flow for automation of a business process, you can use a workflow automation tool like Servicenow Flow Designer.
Identify the business process that needs to be automated
Map out the steps involved in the process
Use Servicenow Flow Designer to create a visual workflow
Add conditions, actions, and approvals as needed
Test the flow to ensure it functions correctly
Deploy the automated flow to streamline the busines
- Q7. Why are you leaving your current organization ?
- Ans.
Seeking new challenges and growth opportunities in a different environment.
Desire for professional growth
Seeking new challenges
Looking for a change in work environment
(2 Questions)
- Q1. Brief Introduction on yourself
- Ans.
I am a dedicated Servicenow Developer with 5 years of experience in implementing and customizing Servicenow solutions.
5 years of experience in Servicenow development
Proficient in implementing and customizing Servicenow solutions
Strong knowledge of IT service management processes
- Q2. Salary negotiation with HR
Skills evaluated in this interview
(2 Questions)
- Q1. About your work experience
- Q2. Basic Knowledge on your module
(3 Questions)
- Q1. Tell me about yourself and your day to day activities in Servicenow?
- Q2. Business rule and their types?
- Ans.
Business rules are server-side scripts that run when a record is displayed, inserted, updated, deleted, or when a table is queried.
Business rules are used to automate processes and enforce data consistency.
There are three types of business rules: before, after, and asynchronous.
Before business rules run before the database action is executed.
After business rules run after the database action is executed.
Asynchronous bu...
- Q3. Scenario based questions.
(1 Question)
- Q1. Basic questions asked by hr
Radhika Waghmare
I was interviewed in Nov 2023.
(2 Questions)
- Q1. Business rules scanario
- Q2. Field need to automate which rule apply
(2 Questions)
- Q1. Difference between record producer and Service Catalog
- Ans.
Record producer allows users to create new records, while Service Catalog offers predefined services for users to request.
Record producer is used to create new records in a specific table
Service Catalog offers predefined services for users to request
Record producer allows for customization of the form layout and fields
Service Catalog provides a user-friendly interface for requesting services
Record producer can be used ...
- Q2. What is orderguide
- Ans.
Orderguide is a feature in ServiceNow that allows users to create and manage a list of items to order.
Orderguide helps users easily select and order items they need.
Users can customize their orderguide with specific items and quantities.
Orderguide streamlines the ordering process by providing a structured list of items to choose from.
Skills evaluated in this interview
I applied via LinkedIn and was interviewed in Nov 2023. There was 1 interview round.
(11 Questions)
- Q1. What is the stages of HRSD cases
- Ans.
The stages of HRSD cases include New, In Progress, On Hold, Resolved, Closed
New - when a new case is created
In Progress - when the case is being actively worked on
On Hold - when the case is temporarily paused
Resolved - when the issue is resolved but awaiting confirmation
Closed - when the case is officially closed
- Q2. What is case suspension
- Ans.
Case suspension is the temporary halt of a case in a workflow process.
Case suspension allows for pausing a case in a workflow without closing it.
It can be used to wait for additional information or approvals before proceeding.
Once the suspension is lifted, the case can continue its workflow.
Commonly used in service management platforms like Servicenow.
- Q3. Signification of cascade variable in order guide
- Ans.
Cascade variables in order guide allow for dynamic population of subsequent variables based on previous selections.
Cascade variables are used to create a dependency between variables in an order guide.
When a user selects a value for a cascade variable, it triggers the population of subsequent variables based on that selection.
This helps streamline the ordering process by only showing relevant options based on previous
- Q4. What is data police and ui police
- Ans.
Data police and UI police are terms used in ServiceNow to refer to the enforcement of data and UI standards.
Data police refers to the enforcement of data standards and best practices within ServiceNow instances.
UI police refers to the enforcement of UI standards and best practices within ServiceNow instances.
Data police ensures data integrity, accuracy, and security.
UI police ensures consistent and user-friendly interf...
- Q5. Difference between subject to and opened for ?
- Ans.
Subject to refers to the person or entity affected by an incident, while opened for refers to the person or entity responsible for resolving the incident.
Subject to is the entity that is impacted by an incident, such as a user or a department.
Opened for is the entity responsible for resolving the incident, such as a support team or an individual.
For example, a ticket may be subject to a specific department but opened f
- Q6. Which is better Rest or soap integration ?
- Ans.
It depends on the specific requirements of the integration. REST is generally preferred for its simplicity and flexibility, while SOAP is more rigid but offers more security features.
REST is lightweight and easier to use for simple integrations
SOAP has built-in security features like WS-Security
Consider the complexity of the data being exchanged and the level of security required when choosing between REST and SOAP
- Q7. What is ACL and types
- Ans.
ACL stands for Access Control List, which defines the permissions and restrictions for users on records in ServiceNow.
ACL stands for Access Control List
It defines the permissions and restrictions for users on records in ServiceNow
Types of ACLs include Read, Write, Create, Delete, and Execute
ACLs can be applied at the table, field, or record level
Example: An ACL can restrict certain users from deleting records in a spec
- Q8. What will happen if we give none . * in ACL ?
- Ans.
Using none.* in ACL will allow access to all fields in the table for all users.
Using none.* in ACL grants access to all fields in the table for all users.
This can be a security risk as sensitive data may be exposed to unauthorized users.
It is recommended to specify individual fields or use more restrictive ACL conditions.
- Q9. How does ACL wok General to specific or vice versa
- Ans.
ACL works from general to specific
ACL evaluates rules from general to specific based on order of precedence
If a user has multiple roles, the most specific role takes precedence
Explicit rules take precedence over inherited rules
ACL rules can be defined at table, field, and record levels
- Q10. Explain cell edit and on change client script
- Ans.
Cell edit allows users to edit fields directly in a list without opening a form. OnChange client script triggers when a field value changes.
Cell edit enables inline editing in list views for quick updates
OnChange client script is used to perform actions when a field value changes
Cell edit can improve user experience by reducing the need to open individual records for editing
- Q11. Different triggers in SLA other than Incident
- Ans.
Triggers in SLA other than Incident
Change Requests
Problem Tickets
Service Requests
Major Incidents
Skills evaluated in this interview
Selected
(2 Questions)
- Q1. Tell me about yourself and your day to day activities in ServiceNow?
- Q2. Business Rules and Types of business Rules
- Ans.
Business rules are server-side scripts that run when a record is displayed, inserted, updated, deleted, or when a table is queried.
Business rules automate processes and enforce data consistency.
There are two types of business rules: client-side and server-side.
Client-side business rules run on the browser and server-side business rules run on the server.
Business rules can be used to set field values, run scripts, displ
(1 Question)
- Q1. Basic questions asked by HR
Asked me to write Background Script for a scenario
(2 Questions)
- Q1. Difference between Asynchronous Business rule and after business rule
- Ans.
Asynchronous business rules run in the background while after business rules run after the record is processed.
Asynchronous business rules are executed in the background without blocking the user interface.
After business rules are executed after the record is processed, potentially impacting user experience.
Asynchronous business rules are typically used for tasks that do not require immediate user interaction.
After bus...
- Q2. Write syntax for gsftSubmt
- Ans.
Syntax for gsftSubmit in ServiceNow Developer
gsftSubmit() is used to submit a form in ServiceNow
Syntax: gsftSubmit()
Interview Preparation Tips
Skills evaluated in this interview
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Aelum Consulting Servicenow Developer Reviews and Ratings
based on 4 reviews
Rating in categories
|
Servicenow Developer
17
salaries
|  ₹3 L/yr - ₹11 L/yr |
|
HR Executive
8
salaries
| ₹2.6 L/yr - ₹4.3 L/yr |
|
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| ₹3 L/yr - ₹8.4 L/yr |
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Senior PHP Developer
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| ₹6 L/yr - ₹8 L/yr |
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Software Developer
5
salaries
| ₹2.6 L/yr - ₹9 L/yr |
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