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Aditya Birla Capital
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Aditya Birla Capital Senior Advisor Interview Questions and Answers
Aditya Birla Capital Senior Advisor Interview Experiences
1 interview found
kalyan krishna
Selected
I applied via Naukri.com and was interviewed before Feb 2023. There was 1 interview round.
(1 Question)
- Q1. 1) Tell me about yourself ? 2) In your previous company how is your business & what are the challenges you faced ? 3) Will you be able open new demat accounts & can generate revenue for the company ? 4) wh...
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Anonymous
I applied via Indeed and was interviewed in Jan 2024. There were 2 interview rounds.
(1 Question)
- Q1. What is good Customer Service?
- Ans.
Good customer service involves providing prompt, friendly, and efficient assistance to meet the needs and exceed the expectations of customers.
Promptly addressing customer inquiries and concerns
Being friendly, polite, and empathetic towards customers
Offering efficient and effective solutions to customer problems
Going above and beyond to exceed customer expectations
Providing clear and accurate information to customers
Ac...
(3 Questions)
- Q1. Tell me about a time you provided good customer service
- Q2. Tell me about your strength and weakness
- Q3. Tell me about yourself
Interview Preparation Tips
Selected
I applied via Company Website and was interviewed in Oct 2023. There were 2 interview rounds.
Very easy to do hardly would anyone fail as it is based on your personality type
(3 Questions)
- Q1. Tell me about yourself
- Q2. What do you think about policy and procedures
- Ans.
I believe policies and procedures are essential for maintaining consistency and efficiency in customer service.
Policies and procedures provide guidelines for handling customer inquiries and issues.
They help ensure that all customers are treated fairly and consistently.
Following policies and procedures can help prevent errors and misunderstandings.
Examples: having a policy for escalating customer complaints, following a
- Q3. Why have you chosen the bank
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Aditya Birla Capital Interviews By Designations
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Aditya Birla Capital Senior Advisor Interview Process
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Aditya Birla Capital Senior Advisor Reviews and Ratings
based on 1 review
Rating in categories
|
Sales Manager
298
salaries
|  ₹1.9 L/yr - ₹10 L/yr |
|
Relationship Manager
266
salaries
| ₹2 L/yr - ₹7.5 L/yr |
|
Assistant Manager
250
salaries
| ₹2.5 L/yr - ₹9 L/yr |
|
Manager
234
salaries
| ₹4.7 L/yr - ₹18.6 L/yr |
|
Relationship Officer
176
salaries
| ₹2 L/yr - ₹4.2 L/yr |
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