Accor Plus Front Office Associate Interview Questions and Answers

Current Hotel trends on Customer satisfaction to be discussed for half an hr

Q1. Basic introduction to self
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Q2. Why chose Front Office over other departments
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Q1. Why you want to shift from your current job?
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Q1. What is c form ? Any accident happend during your shift and how you deal with it?
Ans. 
C form is a document used in business transactions to claim tax exemption on interstate sales.
• C form is used in India for claiming tax exemption on interstate sales.

• It is a document issued by the buyer to the seller.

• The seller can then use the C form to claim tax exemption from their respective state government.

• C form is valid for a specific period and needs to be submitted within the specified time frame.

• Failure to su...read more
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Topics :- Current affairs , international news

Q1. College background , educational knowledge
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Q1. Real time problems , personality test
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Q1. Self introduction, topics on daily facts,
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Q1. What is your skills and my communication
Ans. M skills has good and I am Good in communication
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Q2. What is your skills and communication
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Q1. Tell me about yourself?
Ans. 
I am a dedicated and organized Front Office Executive with excellent communication skills and a strong customer service background.
• I have over 5 years of experience in the hospitality industry, working in various front office roles.

• I am proficient in managing reservations, handling guest inquiries, and ensuring smooth check-in and check-out processes.

• I have a proven track record of providing exceptional customer servic...read more
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Q1. What is important in hospitality?
Ans. 
In hospitality, important factors include customer service, attention to detail, teamwork, and adaptability.
• Customer service is crucial in hospitality as it involves providing a positive experience for guests.

• Attention to detail ensures that all aspects of the guest's stay are well taken care of.

• Teamwork is important for smooth operations and delivering excellent service.

• Adaptability is necessary to handle unexpected s...read more
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Q1. Why do you like hospitality?
Ans. 
I enjoy hospitality because it allows me to create memorable experiences for guests and provide exceptional service.
• I have a passion for creating positive experiences for others

• I enjoy meeting new people and building relationships

• I find satisfaction in providing excellent customer service

• I appreciate the dynamic and fast-paced nature of the hospitality industry

• I thrive in a team-oriented environment where collaboration
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Q2. Since , I completed my high school , I have been interested in working a hospitality so I was really interested when I get opportunity to appear interview. As you've seen from my CV, I have held other ...read more
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Q1. If given a chance to work as Food and Beverage exciting executive, would you like to continue with that or you'll stick to front office.
Ans. 
I would prefer to continue working as a Front Office Executive.
• I have a strong passion for customer service and enjoy interacting with guests at the front desk.

• I have developed excellent organizational and communication skills that are essential for a front office role.

• I believe my strengths align better with the responsibilities of a front office executive.

• I have previous experience and training in front office operat...read more
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Q1. Work experience and Qualifications
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Q2. Good working and good experience
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Q3. You can joining from tomorrow
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Identifying a missing number, shape, or image at the end of a series, or they might give you a written scenario