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Ihg Group Front Office Associate Interview Questions and Answers

Updated 14 May 2023

Ihg Group Front Office Associate Interview Experiences

1 interview found

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Nov 2022. There were 5 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Group Discussion 

Topics :- Current affairs , international news

Round 3 - HR 

(1 Question)

  • Q1. College background , educational knowledge
Round 4 - One-on-one 

(1 Question)

  • Q1. Real time problems , personality test
Round 5 - Behavioral 

(1 Question)

  • Q1. Self introduction, topics on daily facts,

Front Office Associate Jobs at Ihg Group

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Interview questions from similar companies

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
No response

I applied via Job Portal and was interviewed in Mar 2024. There were 2 interview rounds.

Round 1 - Aptitude Test 

Quant,Logical Reasoning

Round 2 - Assignment 

Simple Aptitude and Case study

I applied via LinkedIn and was interviewed in Nov 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(3 Questions)

  • Q1. About me what you learn last organization
  • Q2. About work experience and salary expectations
  • Q3. When you will join after selection

Interview Preparation Tips

Interview preparation tips for other job seekers - Now i working here with good cofotebe
Interview experience
3
Average
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I appeared for an interview before Jan 2024.

Round 1 - HR 

(2 Questions)

  • Q1. Why you have chosen Hotel industry ? As I have commerce background
  • Ans. 

    I chose the hotel industry because of my passion for hospitality and customer service, despite having a commerce background.

    • Passion for hospitality and customer service

    • Opportunities for growth and advancement

    • Enjoy working in a fast-paced environment

    • Desire to interact with people from diverse backgrounds

  • Answered by AI
  • Q2. How would you identify the guest at airport?
  • Ans. 

    Guests can be identified at the airport by looking for their name on a sign, checking their identification documents, or contacting them via phone or email.

    • Look for the guest's name on a sign or placard

    • Check the guest's identification documents such as passport or driver's license

    • Contact the guest via phone or email to confirm their identity

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Find a better job and take this job only if you don't want to much stress, they say it's a general shift but they will tell you to come even at night to receive their VIP guests.
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Campus Placement

Round 1 - Group Discussion 

Current Hotel trends on Customer satisfaction to be discussed for half an hr

Round 2 - One-on-one 

(2 Questions)

  • Q1. Basic introduction to self
  • Q2. Why chose Front Office over other departments

Interview Preparation Tips

Interview preparation tips for other job seekers - Keep yourself updated on latest industry trends
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in May 2023. There were 3 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. Introduce yourself
Round 2 - One-on-one 

(1 Question)

  • Q1. Basic about front offfice.
Round 3 - Behavioral 

(1 Question)

  • Q1. Introduce yourself

Interview Preparation Tips

Interview preparation tips for other job seekers - Just be confident enough and look good

I applied via LinkedIn and was interviewed in Mar 2021. There were 5 interview rounds.

Interview Questionnaire 

6 Questions

  • Q1. Tell me about yourself ?
  • Q2. Who is president of France?
  • Ans. 

    Emmanuel Macron is the current President of France.

    • Emmanuel Macron was elected as the President of France in 2017.

    • He is a former investment banker and served as the Minister of Economy, Industry and Digital Affairs before becoming the President.

    • Macron is known for his pro-European Union stance and his efforts to reform the French economy.

  • Answered by AI
  • Q3. How many states US have?
  • Ans. 

    The United States has 50 states.

    • The United States is made up of 50 states.

    • Each state has its own government and laws.

    • The states are divided into five regions: Northeast, South, Midwest, West, and Pacific.

    • The capital of the United States is Washington D.C., which is not a state but a federal district.

  • Answered by AI
  • Q4. Some numeric questions
  • Q5. Tell me any recent news.
  • Q6. Why do you want to be in hospitality?

Interview Preparation Tips

Interview preparation tips for other job seekers - Always be confident while giving your answers that will reflect a positive impression on interviewer and it will increase your chances to get hired.
Round 1 - One-on-one 

(5 Questions)

  • Q1. What did you learn in your internship
  • Q2. What's happening in the world , India or whats in the news
  • Q3. Share a situation when you handled guest
  • Q4. Tell us about the hotel where you trained
  • Q5. What do you know about the Oberoi
Round 2 - One-on-one 

(1 Question)

  • Q1. Technical Questions department specific

Interview Preparation Tips

Interview preparation tips for other job seekers - Be honest and genuine, grooming is important

I applied via Campus Placement and was interviewed before May 2020. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Explain yourself in one word

Interview Preparation Tips

Interview preparation tips for other job seekers - This interview was all about 3 rounds in which first round was group discussion, second round with HR and department head in which you will have lots of questions from interviewer head that would include of current affairs,technicals about your choosen department and in the mean time they will observe you at your communication skill,the way you present your answer,your dressing sense ,your grooming .
If you clear these two you have to go through GM round which is last and final round in which ur interview would be with general manager of the hotel.
After clearing this you have to go with psychometric test meanwhile for joining.
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Jul 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Group Discussion 

Group Discussion on the topic what people think about women who should get murdered by people so that people should hang out or get second chance in their life !?

Round 3 - Aptitude Test 

Some basic knowledge of some wine

Interview Preparation Tips

Topics to prepare for Crowne Plaza Guest Service Associate interview:
  • Basic wine
  • Name of grapes to make wine
  • Some popular beer with their reg
  • 17 french claassical menu

Ihg Group Interview FAQs

How many rounds are there in Ihg Group Front Office Associate interview?
Ihg Group interview process usually has 5 rounds. The most common rounds in the Ihg Group interview process are Resume Shortlist, Group Discussion and HR.
How to prepare for Ihg Group Front Office Associate interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Ihg Group. The most common topics and skills that interviewers at Ihg Group expect are Front Desk, Hospitality, Training, Guest Service and Monitoring.
What are the top questions asked in Ihg Group Front Office Associate interview?

Some of the top questions asked at the Ihg Group Front Office Associate interview -

  1. College background , educational knowle...read more
  2. Real time problems , personality t...read more

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Ihg Group Front Office Associate Interview Process

based on 1 interview

Interview experience

4
  
Good
View more

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Ihg Group Front Office Associate Salary
based on 5 salaries
₹1.3 L/yr - ₹2.2 L/yr
6% less than the average Front Office Associate Salary in India
View more details

Ihg Group Front Office Associate Reviews and Ratings

based on 6 reviews

2.4/5

Rating in categories

1.6

Skill development

1.7

Work-life balance

2.7

Salary

2.3

Job security

2.8

Company culture

1.4

Promotions

1.8

Work satisfaction

Explore 6 Reviews and Ratings
Front Office Associate

Kolkata,

Mumbai

+5

2-5 Yrs

Not Disclosed

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