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7 Eleven Chat Support Executive Interview Questions and Answers

Updated 13 Oct 2023

7 Eleven Chat Support Executive Interview Experiences

1 interview found

Interview experience
1
Bad
Difficulty level
Hard
Process Duration
More than 8 weeks
Result
No response

I applied via Walk-in and was interviewed before Oct 2022. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Why do you choose BPO
  • Q2. Tell me about How BPO works
  • Ans. 

    BPO stands for Business Process Outsourcing, where a company contracts out specific business tasks to a third-party service provider.

    • BPO companies handle tasks such as customer service, technical support, data entry, and more for other businesses.

    • Companies outsource these tasks to BPOs to save costs, improve efficiency, and focus on core business functions.

    • BPOs may operate onshore, nearshore, or offshore, depending on ...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Improve your communication and typing clear.

Interview questions from similar companies

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Nov 2024. There were 2 interview rounds.

Round 1 - One-on-one 

(2 Questions)

  • Q1. How much Qualification
  • Q2. How much experience
  • Ans. 

    I have 5 years of experience in operations management, including leading teams and implementing process improvements.

    • 5 years of experience in operations management

    • Experience in leading teams

    • Implemented process improvements

    • Strong understanding of operational processes and procedures

  • Answered by AI
Round 2 - One-on-one 

(2 Questions)

  • Q1. How many salary in previous company
  • Q2. Computer knowledge

I applied via Naukri.com and was interviewed before Mar 2020. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. They asked me about my strength and best point to hire me.

Interview Preparation Tips

Interview preparation tips for other job seekers - I would not recommend anyone to join this organization.

The management is not supportive and always make false promises. On occasions, you are not allowed to take leave or off. Bcoz this is occasion base gifting company. In occasion like valentine l, they will force you to work continue 10-15 days for 12-15 hours daily without week off. After this much hard work, they will not give your pending week offs. And this hard word you will get only 250 or 400 rupees as an incentive for all 10-15 days.

They always make false promises to customers and employees. For anything if they commit with you. But on time, they will direct say NO. VIVEK, HIMANSHU, SUJIT, SAYANTAN HR, Piyush HR, they are in management. They are running the process on their own. Their is no policies. They just ask to work on "Ghar ki policy".

Also, if you need any leave or week offs, they will give you, with in next few days after salary credit. But if you require leave in the end days of month, they will direct say NO. And if you will request them, they will just say that leave the organization. If this way, they will get chance to hold their salary.

They always show the the employee, getting maximum closure. But they never check the quality of those employees.

This is a fraud company and looting customer and employees.

7 Eleven Interview FAQs

How many rounds are there in 7 Eleven Chat Support Executive interview?
7 Eleven interview process usually has 2 rounds. The most common rounds in the 7 Eleven interview process are Resume Shortlist and One-on-one Round.

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