7 Eleven Sales Associate Interview Questions and Answers

To sell a product effectively, we need to understand the customer's needs and provide personalized solutions.

• Listen actively to the customer's needs and concerns

• Highlight the unique features and benefits of the product

• Provide personalized solutions that meet the customer's specific needs

• Offer incentives or promotions to encourage purchase

• Follow up with the customer to ensure satisfaction and build long-term relationshi

Sales is the process of persuading a potential customer to buy a product or service.

• Sales involves identifying potential customers and their needs

• It requires effective communication and negotiation skills

• Salespeople must be knowledgeable about the product or service they are selling

• Sales can be done through various channels such as face-to-face, phone, email, or online

• Examples of sales include selling cars, insurance,

Customer service is the support and assistance provided to customers before, during, and after a purchase.

• Customer service involves listening to and understanding the needs of the customer

• It includes providing helpful and accurate information about products or services

• It also involves resolving any issues or complaints the customer may have

• Examples of good customer service include prompt responses, personalized attenti...read more

Yes, I am able to lift and carry 20kgs of sacks to the store's back of house.

• I have previous experience in lifting and carrying heavy objects.

• I am physically fit and capable of handling the weight.

• I understand the importance of proper lifting techniques to avoid injury.

• I am willing to use any necessary equipment or tools to assist in the process.

• I can provide examples of similar tasks I have successfully completed in t

To ensure product quality, advise customers to look for certifications, check reviews, and request samples.

• Advise customers to look for certifications such as ISO, FDA, or CE to ensure the product meets quality standards.

• Encourage customers to check online reviews and ratings to gauge the product's quality and customer satisfaction.

• Suggest customers to request samples before making a purchase to personally assess the p...read more