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24online Info Technologies L1 Support Engineer Interview Questions and Answers
24online Info Technologies L1 Support Engineer Interview Experiences
1 interview found
I applied via Indeed and was interviewed in Dec 2020. There were 3 interview rounds.
Interview Questionnaire
7 Questions
- Q1. Basic of networking , osi, switch ,router, linux
- Q2. Basic of linux
- Q3. Linux command and work
- Q4. Unix vs linux
- Ans.
Unix is an operating system developed in the 1970s, while Linux is a Unix-like operating system developed in the 1990s.
Unix is proprietary and closed source, while Linux is open source.
Unix is typically used in enterprise environments, while Linux is popular for personal and server use.
Unix has a limited number of distributions, while Linux has many distributions such as Ubuntu, Fedora, and Debian.
Unix has a higher cos...
- Q5. Protocols
- Q6. Routing Types
- Ans.
Routing types refer to the methods used to direct network traffic between devices.
Static routing: manually configured routes
Dynamic routing: routes are automatically updated based on network changes
Default routing: used when no specific route is available
Policy-based routing: routes based on specific criteria, such as source IP or protocol
Multicast routing: used for sending data to multiple recipients
Anycast routing: u...
- Q7. SQL basics
Skills evaluated in this interview
Top trending discussions
Interview questions from similar companies
Selected
I was interviewed in Nov 2024.
(2 Questions)
- Q1. About self and past experience
- Q2. Technical round
I applied via Naukri.com and was interviewed in Oct 2022. There were 4 interview rounds.
Interview Questionnaire
3 Questions
- Q1. Previous company experiences and about roles and responsibilities.
- Q2. Salary discussion and some basic formalities for onboarding
- Q3. What kind of basic problems are there in a laptop or a desktop? What are the parts available in a desktop? About os related issues or some networking related query.
- Ans.
Basic problems in laptops/desktops, desktop parts, OS and networking issues.
Basic problems: slow performance, overheating, hardware failure, software issues
Desktop parts: motherboard, CPU, RAM, hard drive, power supply, graphics card
OS issues: installation, updates, compatibility, driver issues
Networking issues: connectivity, speed, security
Interview Preparation Tips
- Device Drivers
- Operating Systems
- Computer Hardware
- Network Engineering
Skills evaluated in this interview
IT Manager Interview Questions & Answers
ABM Techno-Matrix Private Limited
Anonymous
posted on 15 Jan 2025
Selected
I applied via Company Website and was interviewed before Jan 2024. There was 1 interview round.
(1 Question)
- Q1. About my self and working experiences
Interview Preparation Tips
Senior Support Engineer Interview Questions & Answers
ABM Techno-Matrix Private Limited
Anonymous
posted on 15 Jul 2024
Selected
I applied via Approached by Company and was interviewed before Jul 2023. There were 2 interview rounds.
(1 Question)
- Q1. How many years of experiance you have
(1 Question)
- Q1. Why we should give youthis jon
Interview Preparation Tips
I applied via Naukri.com and was interviewed in Mar 2022. There were 4 interview rounds.
Basic technical questions which you can give on mobile
(1 Question)
- Q1. Self introduction, any experience in tech support if you have beef, education background, technical questions, why do you want to join cgs. Tip just be confident
(1 Question)
- Q1. Salary discussion. Salary negotiation skills.
Interview Preparation Tips
I applied via Naukri.com and was interviewed in Sep 2021. There were 3 interview rounds.
In 1st round, they checked typing speed, customer handling skills, psychology test
(2 Questions)
- Q1. Just basic questions related to Hardware components
- Q2. What are the hardware components
- Ans.
Hardware components are physical parts of a computer system that can be seen and touched.
Central Processing Unit (CPU)
Random Access Memory (RAM)
Hard Disk Drive (HDD)
Solid State Drive (SSD)
Motherboard
Power Supply Unit (PSU)
Graphics Processing Unit (GPU)
Sound Card
Network Interface Card (NIC)
Optical Drive
(3 Questions)
- Q1. What are your salary expectations?
- Q2. Share details of your previous job.
- Q3. Tell me about yourself.
Interview Preparation Tips
Skills evaluated in this interview
I applied via Approached by Company and was interviewed before Oct 2021. There were 3 interview rounds.
General Assignment for grammar check
(5 Questions)
- Q1. Introduction about your self
- Ans. Should be polite and Confident while giving your answers
- Q2. BGC verification about your education and experience
- Ans. Once BGC is done, should be knowledgeable of laptop and pc hardware is suggestible
- Q3. Difference between RAM & ROM
- Ans.
RAM is volatile memory used for temporary storage while ROM is non-volatile memory used for permanent storage.
RAM stands for Random Access Memory and is used for temporary storage of data and programs while the computer is running.
ROM stands for Read-Only Memory and is used for permanent storage of data and programs that cannot be changed.
RAM is volatile memory, meaning it loses its contents when the power is turned of...
- Q4. What are the typed of software that we use on our systems
- Ans.
We use various types of software on our systems.
Operating systems (e.g. Windows, macOS, Linux)
Productivity software (e.g. Microsoft Office, Google Suite)
Security software (e.g. antivirus, firewalls)
Development software (e.g. IDEs, compilers)
Communication software (e.g. email clients, messaging apps)
Media software (e.g. media players, photo editors)
Browser software (e.g. Chrome, Firefox, Safari)
- Q5. What was your expectations about salary
- Ans. I am open to discussion regarding my salary expectations. However, given my salary in my previous position as well as my industry knowledge and experience.
Interview Preparation Tips
- Laptop Support
- Computer Hardware
- Electronics
Skills evaluated in this interview
Interview Questionnaire
2 Questions
- Q1. What does BIOS stand for?
- Ans.
BIOS stands for Basic Input/Output System.
BIOS is a firmware that initializes hardware during the boot process.
It provides the computer with basic instructions on how to load the operating system.
BIOS settings can be accessed and modified through a setup utility.
Examples of BIOS manufacturers include AMI (American Megatrends Inc.) and Phoenix Technologies.
- Q2. How would you troubleshoot a PC which is overheating and shutting down.
- Ans.
To troubleshoot an overheating PC, check for dust buildup, ensure proper ventilation, monitor CPU usage, and check for faulty hardware.
Check for dust buildup in the fans and heatsinks
Ensure proper ventilation by checking the placement of the PC and the surrounding environment
Monitor CPU usage to identify any processes that may be causing excessive heat
Check for faulty hardware such as a malfunctioning fan or power supp...
Skills evaluated in this interview
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