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Teleperformance
3.9
based on 29.7k Reviews
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Hyderabad / Secunderabad
Teleperformance Recreational activities Benefits in Hyderabad / Secunderabad
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Teleperformance Hyderabad / Secunderabad Recreational activities Reviews by Employees
Bpo Executive in Hyderabad/SecunderabadCustomer Success, Service & Operationsposted on 22 Aug 2023Team building and great community. Read More
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a deputy manager
14h
Job at Risk because of AI 🚨
The world's largest call center operator Teleperformance is now using AI to "neutralize" Indian accents for Western customers, marking a major shift in the BPO industry. This move highlights how AI is transforming customer interactions and reducing reliance on human agents.
🔹 AI-powered voice modulation is minimizing the need for language training.
🔹 Chatbots and virtual assistants are handling routine queries.
🔹 Automated workflows are streamlining backend operations.
What’s the way forward?
Upskilling in AI integration, analytics, and customer experience management will be crucial to staying relevant in this evolving landscape.
💡 How do you see AI reshaping the BPO industry? Share your thoughts
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Teleperformance Hyderabad / Secunderabad Reviews and Ratings
based on 1.3k reviews
3.4/5
Rating in categories
3.2
Skill development
3.4
Work-life balance
2.9
Salary
3.3
Job security
3.4
Company culture
2.8
Promotions
3.2
Work satisfaction
Reviews
Nothing is good say about TP there is no Likes about this company which I've faced.
Explore 1.3k Reviews and Ratings
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