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Teleperformance
3.9
based on 29.9k Reviews
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Mumbai
Teleperformance Job/Soft skill training Benefits in Mumbai
44
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Out of 46 total responses
Teleperformance Mumbai Job/Soft skill training Reviews by Employees
Senior Customer Service Representative in MumbaiCustomer Success, Service & Operationsposted on 7 Aug 2024Teleperformance is accompany were you which will help you to enhance your skills and build your bright future Read More
Quality Analyst in MumbaiQuality Assuranceposted on 21 Feb 2025The digital training modules and skill developments programs are constantly updated . Read More
Customer Service Associate in MumbaiCustomer Success, Service & Operationsposted on 5 Mar 2023I was like skill development as well as communication.all.staff was supportive Read More
Trainer in MumbaiTeaching & Trainingposted on 9 Feb 2025Work life balance
Promotion
job security
Skill development
Company culture Read More
Sr. Processor in MumbaiCustomer Success, Service & Operationsposted on 19 Feb 2025Job security skill development work satisfaction Read More
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a deputy manager
4d
Job at Risk because of AI 🚨
The world's largest call center operator Teleperformance is now using AI to "neutralize" Indian accents for Western customers, marking a major shift in the BPO industry. This move highlights how AI is transforming customer interactions and reducing reliance on human agents.
🔹 AI-powered voice modulation is minimizing the need for language training.
🔹 Chatbots and virtual assistants are handling routine queries.
🔹 Automated workflows are streamlining backend operations.
What’s the way forward?
Upskilling in AI integration, analytics, and customer experience management will be crucial to staying relevant in this evolving landscape.
💡 How do you see AI reshaping the BPO industry? Share your thoughts
Got a question about Teleperformance?
Ask anonymously on communities.
Teleperformance Mumbai Reviews and Ratings
based on 1.7k reviews
3.4/5
Rating in categories
3.4
Skill development
3.4
Work-life balance
3.2
Salary
3.4
Job security
3.3
Company culture
3.0
Promotions
3.3
Work satisfaction
Reviews
Nothing at all.
Explore 1.7k Reviews and Ratings
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