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Teleperformance
3.9
based on 29.9k Reviews
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Kolkata
Teleperformance Health insurance Benefits in Kolkata
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a deputy manager
5d
Job at Risk because of AI 🚨
The world's largest call center operator Teleperformance is now using AI to "neutralize" Indian accents for Western customers, marking a major shift in the BPO industry. This move highlights how AI is transforming customer interactions and reducing reliance on human agents.
🔹 AI-powered voice modulation is minimizing the need for language training.
🔹 Chatbots and virtual assistants are handling routine queries.
🔹 Automated workflows are streamlining backend operations.
What’s the way forward?
Upskilling in AI integration, analytics, and customer experience management will be crucial to staying relevant in this evolving landscape.
💡 How do you see AI reshaping the BPO industry? Share your thoughts
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Teleperformance Kolkata Reviews and Ratings
based on 1.6k reviews
3.1/5
Rating in categories
3.0
Skill development
2.8
Work-life balance
3.0
Salary
2.8
Job security
2.8
Company culture
2.6
Promotions
2.7
Work satisfaction
Reviews
As a company it is good but office environment and management was completely 0. And also it's depends on the process as well in which process your as ...
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