Wipro Customer Success, Service & Operations Department Salaries in India (Updated 2025)

Likes

The support system is good and the managers and team leader also good.

Dislikes

The salary is also less, the shift timings are 10:30. In that too if I am late by even 1 minutes then I don't get DSI. The target increases every month and whatever is put in the plan is also difficult. If there is some problem then work from home not allowed. Every time he keeps fearing that he will put me on the action plan.

Likes

Nothing

Dislikes

... career will suffer and there us very toxic work culture and micromanagement ...there is no benefits and they torture you by deducting your salary also...don't provides allowed leaves too

Likes

Nothing but a job security

Dislikes

...at hr is your break. The skill development program actually exist only on paper. Salary is very meagre not even enough to meet our basic needs. Work life balance?Hahs duck it some where, 9.5hrs work, approx 2 hr up and down for travelling in the cab ,12 hr of your life completed just like that daily. Company culture? Pluck it! Lots of politics

Likes

1. Free Cabs for both sides. 2. You can gain knowledge of the process if you have will power. 3. You can flaunt this company name on your Resume.

Dislikes

...ribute money for office party. 5. No festive gifts, bonus , nothing is there. 6. Excessive salary Deductions. 7. 3rd class management, your manager or your senior will release their frustration on whatsapp call, so that you can't record it. 8. Plaster of office building starts peeling off during Storms (Noida office) 9. Excessive travelling time of Cabs. Cab Driver will arrive at your place on 3:20 PM and will drop you to the office on 4:20 PM (*If you are working in 5:30 pm to 3:00 am Shift). 10. No annual salary hike. They offer only 3% salary hike after completing 18 months in the company. 11. One year service Bond is also there for freshers. 12. They make their employee work like a bonded labour. 13. Completely night shift for US processes, but they do not offer any Night Allowances. 14. They ask their employees for extra hours login and on weekends as well. 15. 3rd class desktops, they use very old laptops as a CPU for desktop. Also they tie these laptops with the table. 16. They do not provide leaves easily. 17. You have to complete 2 day's work in 1 day if you have taken 1 day leave. 18. Seniors are completely Non-Supportive. 19. Process Training program is completely Junked. They will provide only one time process training and also you have no rights to record the training session. After completing the training, if you ask any doubts during processing something, they will never help you. 20. Once, i took 1 day sick leave as my health was not so good that day to come to office, so my dear manager ask me to send the Medical Certificate only for just 1 day leave.

Likes

As a basic entry level its good for getting experienced and learning more about corporate.

Dislikes

The only dislike I have is salary issue, Wipro is paid very less when compared to other companies who are aligned for the same job role.