Teleperformance Customer Care Executive salaries in New Delhi

Likes

The only thing I like abt TP is I got my basic in-hand salary on time

Dislikes

Everything from cab issue, attendance issue, salary, OT issue you are expected to solve it all yourself. The higher ups looks at you and their customers only as a wallet to derive the most while contributing the least amount . All they care abt is sales sales sales with no actual customer services.

Likes

There are lots of thing to say about the teleperformance. Work from home, salary always credit on time. When I was in the Sachin sir team. He is amazing TL.

Dislikes

I will say only about the one TL. The name of TL is Priyanka Rai I want to share an incident in my family, I had a death, then I asked them for leave, then their reaction was very bad that they will have to give leave again, they do not have emotions, they just want that whatever happens, you have to work. You will have to do it, nor do they have the manners to talk. They have anger issues. If you are ill and have submitted your documents, they still spoke in the opposite direction on call.

Likes

its a very excellent company, relaxation id there and the one and imp thing is the salary comes exactly on time and the salary comes on 1st of every month.

Dislikes

nothing , everything is good about this company

Likes

Cafeteria has huge space...in working floor has shortage of space & system. Those who want a 3-4 month job... this is perfect company for them.

Dislikes

...sguided by trainer, in day 1 recruiting for TCD, in day 4 transfer to Primary... Salary hold for no reason... The total job is dependent on customer response i.e Yes, No. If you get no...Tl will forcefully do logout for 1hr and mark as half day present. And you will get half salary. Client service is not so good, delivery partners are failing to give service...for that reason customer give NO but it shows in my bucket.. In certification phase the total authority want to send you back to the home, only some trainers are trying to do their job bt the management team don't want any employee after 3-4 months. 70% of the training batch got terminated due to various reasons.. At 1st month of training nothing happened...like no training done...2nd month training started.... only 8days training done(u'll nothing learn). After this u have to take calls for 4-6 hours...for 2wks. After this u have to take full time calls(8:30hrs). Many times you will try to certify yourself...bt they give you false reasons & keep you in training position... I this situation the TL & maneger are giving you very bad treatment, i.e misbehave, pressure, logout, mark half day present, misleading information, At any cost they will terminate you. Then same happens with the next batch. Huge hiring bt after 3/4 months all are terminated. No job security, salary hold issue.. scamming people, makeing peoples career bad.

Likes

Nothing more like

Dislikes

...s is done before girls because intelligent people will definitely understand it. So MNC will tell hr in advance that salary is confidential so that you will feel ashamed to say it yourself. Now what do you do with your choice I went with my opinion.