Teleperformance Customer Care Executive salaries in New Delhi (Updated 2025)

Likes

The only thing I like abt TP is I got my basic in-hand salary on time

Dislikes

Everything from cab issue, attendance issue, salary, OT issue you are expected to solve it all yourself. The higher ups looks at you and their customers only as a wallet to derive the most while contributing the least amount . All they care abt is sales sales sales with no actual customer services.

Likes

There are lots of thing to say about the teleperformance. Work from home, salary always credit on time. When I was in the Sachin sir team. He is amazing TL.

Dislikes

I will say only about the one TL. The name of TL is Priyanka Rai I want to share an incident in my family, I had a death, then I asked them for leave, then their reaction was very bad that they will have to give leave again, they do not have emotions, they just want that whatever happens, you have to work. You will have to do it, nor do they have the manners to talk. They have anger issues. If you are ill and have submitted your documents, they still spoke in the opposite direction on call.

Likes

its a very excellent company, relaxation id there and the one and imp thing is the salary comes exactly on time and the salary comes on 1st of every month.

Dislikes

nothing , everything is good about this company

Likes

Salary gets on time. Fixed rules of working hours.

Dislikes

No work life balance not sure when we will get week off get's to know on every Saturday at 12-1 pm. Cannot plan any travel as gets to know late about week off. Although there are 2 week off but you don't get them together.

Dislikes

.... We were supposed to log in for 8 hours actual work and 9 hours staffing login. But during Big Billion Days, they made us work overtime without pay There was a lot of work pressure, and we weren't allowed breaks as per our convenience Managers didn't provide any support and were biased towards agents they liked. Later, a list came from the client saying some agents were no longer needed due to reduced call volume and March 29th was the last working day for everyone on the list.my name wasn't on it, but my ID was still deleted on March 14th. They said it was because I had a hold time of more than 2 minutes on a call due to a system issue even though I couldn't refresh the call before 3 minutes. I had mentioned everything in the notes, but they used outdated data from three months ago. If they wanted to delete our IDs for this issue, they could have given us a prior warning, but they didn't do that. Instead, they directly deleted the IDs without any valid reason. Other agents who held calls for 10 to 15 minutes and engaged in unethical activities weren't terminated And they have full support from the managers. Teleperformance is highly political, with a lot of favoritism and there's no job security.I would not want to join Teleperformance again nor would I recommend it to anyone.