Teleperformance Customer Care Executive salaries in Chandigarh (Updated 2025)

Likes

WFH opportunity, salary structure

Dislikes

There is a lot of mismanagement, you can get on high position only if you are good at buttering (chamchagiri). Problems of employees are not heard by the management, extra working hours are taken from new employees in the name of new commers. The trainer talks badly when new employees asks questions. Female trainers get jealous of good new employees and make them fail training test unnecessarily and do not provide any help or support after that. New employees are treated extremely badly and when getting call from HR after leaving job HR says "maybe other places will be even worst that us then what will you do" "Why did you left the job even of you were having self respect issues you were getting your salary on time. "

Likes

Cafeteria has huge space...in working floor has shortage of space & system. Those who want a 3-4 month job... this is perfect company for them.

Dislikes

...sguided by trainer, in day 1 recruiting for TCD, in day 4 transfer to Primary... Salary hold for no reason... The total job is dependent on customer response i.e Yes, No. If you get no...Tl will forcefully do logout for 1hr and mark as half day present. And you will get half salary. Client service is not so good, delivery partners are failing to give service...for that reason customer give NO but it shows in my bucket.. In certification phase the total authority want to send you back to the home, only some trainers are trying to do their job bt the management team don't want any employee after 3-4 months. 70% of the training batch got terminated due to various reasons.. At 1st month of training nothing happened...like no training done...2nd month training started.... only 8days training done(u'll nothing learn). After this u have to take calls for 4-6 hours...for 2wks. After this u have to take full time calls(8:30hrs). Many times you will try to certify yourself...bt they give you false reasons & keep you in training position... I this situation the TL & maneger are giving you very bad treatment, i.e misbehave, pressure, logout, mark half day present, misleading information, At any cost they will terminate you. Then same happens with the next batch. Huge hiring bt after 3/4 months all are terminated. No job security, salary hold issue.. scamming people, makeing peoples career bad.

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Nothing more like

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...s is done before girls because intelligent people will definitely understand it. So MNC will tell hr in advance that salary is confidential so that you will feel ashamed to say it yourself. Now what do you do with your choice I went with my opinion.

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Salary gets on time. Fixed rules of working hours.

Dislikes

No work life balance not sure when we will get week off get's to know on every Saturday at 12-1 pm. Cannot plan any travel as gets to know late about week off. Although there are 2 week off but you don't get them together.

Likes

The only thing I like abt TP is I got my basic in-hand salary on time

Dislikes

Everything from cab issue, attendance issue, salary, OT issue you are expected to solve it all yourself. The higher ups looks at you and their customers only as a wallet to derive the most while contributing the least amount . All they care abt is sales sales sales with no actual customer services.