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3.9

based on 27.3k Reviews

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Teleperformance Customer Care Advisor salaries in New Delhi

Annual salary range
0 - 2 years exp.
₹3 Lakhs - ₹3.2 Lakhs
Low Confidence
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Low confidence means that this average salary is based on data that was reported by very few people.
Salary of majority employees
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9% more than the average Customer Care Advisor Salary in BPO Companies for 0 - 2 years of experience

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Last Updated: 29 Nov 2024

Companies similar to Teleperformance for Customer Care Advisor in New Delhi

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Teleperformance Customer Care Advisor Salary

0 - 2 years exp. (3 salaries)

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₹3 L/yr - ₹3.2 L/yr

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₹2 L/yr - ₹3.3 L/yr

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Tech Mahindra Customer Care Advisor Salary

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₹1.4 L/yr - ₹3.4 L/yr

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Customer Care Advisor salary at Teleperformance ranges between ₹3 Lakhs to ₹3.2 Lakhs per year for employees with less than 1 year of experience to 2 years. Salary estimates are based on 3 latest salaries received from various employees of Teleperformance.

Latest annual salaries shared by Teleperformance Customer Care Advisor in New Delhi

3w ago
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2 years exp.
4mo ago
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1 year exp.
1y ago
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6 months exp.

Experience wise Teleperformance Customer Care Advisor salaries in New Delhi

Last Updated: 29 Nov 2024

Experience Avg Annual Salary
Fresher (AmbitionBox Estimate)

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₹1.2 L/yr - ₹3.2 L/yr
1 year (AmbitionBox Estimate)

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₹1.2 L/yr - ₹3.2 L/yr
2 years (AmbitionBox Estimate)

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₹1.3 L/yr - ₹3.2 L/yr

Similar Designation salaries in Teleperformance

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₹1 L/yr - ₹7 L/yr
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₹1 L/yr - ₹6 L/yr
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₹1 L/yr - ₹6 L/yr
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₹1 L/yr - ₹5.5 L/yr
Sales Executive Salary
(141 salaries)
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₹1.44 L/yr - ₹5 L/yr
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₹1.1 L/yr - ₹4.5 L/yr
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₹1.75 L/yr - ₹4.5 L/yr
Cce Executive Salary
(32 salaries)
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₹1.8 L/yr - ₹4.5 L/yr

Salary related reviews for Teleperformance

Full Time

 · 

Other Department

2.0
  •  posted on 14 Nov 2024

3.0
 for  Salary and Benefits

Likes

...any things from here, this company is best for freshers. Training was very good. Salary package is good also

read more

Dislikes

People are not supportive, not a single person if we have any isse we share with TL and AM they don't listen also company doesn't have system for agent still they are hiring new employees, system, mouse headphones everything is worst here, i am gonna leave this company soon.

read more

Full Time

 · 

Customer Success, Service & Operations Department

3.0
  •  posted on 14 Oct 2024

4.0
 for  Salary and Benefits

Likes

You will get you salary on time and some people supportive and understand your problems but only some 3/10.

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Dislikes

This is my personal opinion and I would like to say about that there is a psychological pressure from your seniors side to do your shift or job , If you are giving good score to your TL or their seniors then you will get your leaves or other benefits like extra time to go for break and half day and all the things, I do not like that why they decide for employee leaves on the basis of the scores they already get monthly leaves and they have rights to take it, and the other things is that I observed My last ACCM did not coach my DSAT's and CSAT's (Dissatisfaction survey and satisfaction survey) they jumped into me in BQ, It is called you will get a some time period in which you have to improve your score if you fail then you will get another chance to improve yourself then you will be terminated, Here is no job security and mind pressure also. Some people good there and some not. In our batch, 2-4 people did not resign, apart from this other batches also came and left. My question is why did they leave the job so quickly, what was the reason for them?

read more

Full Time

 · 

Customer Success, Service & Operations Department

1.0
  •  posted on 11 Oct 2024

1.0
 for  Salary and Benefits

Likes

To create a positive company process and learn from chat process reviews, consider these key strategies: 1. Establish Clear Objectives: Define what you want to achieve with your chat processes, such as improving customer satisfaction or reducing response times. 2. Gather Feedback: Regularly collect feedback from both customers and team members to identify pain points and areas for improvement. 3. Analyze Data: Use chat logs and metrics to assess performance, track trends, and identify successful strategies. 4. Implement Training: Provide ongoing training for chat representatives to enhance their skills, focusing on communication, problem-solving, and product knowledge. 5. Foster Collaboration: Encourage team collaboration to share insights and best practices from chat interactions. 6. Iterate and Adapt: Regularly review and refine processes based on feedback and data analysis to ensure continuous improvement. 7. Celebrate Successes: Recognize and reward achievements in the chat process to motivate your team and promote a positive work environment. By focusing on these elements, you can create an effective chat process that drives learning and improvement within your company.

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Dislikes

...fatigue. Social isolation from friends and family who work traditional hours. 3. Low Salary: Financial stress makes it difficult to meet basic needs or save for the future. Low compensation can lead to dissatisfaction and decreased motivation. 4. Poor Work-Life Balance: Difficulty managing personal and professional responsibilities can lead to burnout. Limited time for self-care and leisure activities affects overall well-being. These factors can create a challenging work environment, impacting both employee morale and productivity. Addressing these issues is essential for fostering a healthier workplace.

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Full Time

 · 

Customer Success, Service & Operations Department

4.0
  •  posted on 07 Oct 2024

3.0
 for  Salary and Benefits

Likes

Teleperformance enhanced my skills and knowledge in significantly.

Dislikes

...ion regarding leave requests, requiring detailed explanation for urgent matters. Accidentally, the salary is below expectations and despite raising complaints about pay discrepancies, there has been no action taken to address my concern.

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Full Time

 · 

Customer Success, Service & Operations Department

2.0
  •  posted on 08 Sep 2024

2.0
 for  Salary and Benefits

Likes

The management is so useless that you get a lot of free time at training. You just sit there and waste your productive time.

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Dislikes

The company has no beneficial policy. Not at all employee centric. They say they pay better salary then other companies in the market, that's true the CTC is high but the net what you get in hand is nothing compared to that. They claim money for everything even for your pf they claim the employee and employer both contribution from your salary only so the company pays nothing to be precise. The work life balance is nowhere to be found cause they will make you work for 10 hours a day without paying any OT. Very cheap company, they lie. Don't trust them you won't get any cab facility even if they tell you that you will get.

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Teleperformance Customer Care Advisor Salary FAQs

What is the notice period for Customer Care Advisor at Teleperformance in New Delhi?
According to AmbitionBox, 100% of the Teleperformance Customer Care Advisors in New Delhi reported a notice period of 1 Month.This is based on 3 responses on AmbitionBox in last 2 years.

Tell us how to improve this page.

Teleperformance Customer Care Advisor salary in New Delhi ranges between ₹3 Lakhs to ₹3.2 Lakhs with an average annual salary of ₹unlock blur. Salary estimates are based on 3 Teleperformance latest salaries received from various employees of Teleperformance.