Tech Mahindra Customer Care Consultant salaries in Hyderabad / Secunderabad

Likes

...people I worked with and the superiors wen I was in the voice process till 2012. I liked the back office dep tho fixed shift but we worked 12 to 14 hrs without extra pay.. however the team leader has now moved..

Dislikes

I left the organisation because of my team leader who kept harassing me for my medical leave n also HR Christina . I had informed the organisation in April 2015 I need 3mths leave as I had to undergo a surgery in Nov 2015. My team leader used to tell me give a 30days notice n leave. After surgery the company gave me 2.5mths leave but the management need to be consideratw too..

Likes

Only salary is getting on time.

Dislikes

Worked for Non-IT BPM domestic voice process of Narayana Health, due to worst management and horrible people taken exit from the company. People harrassing like anything, no one following POSH Only For IT folks company is very good

Likes

The company consistently made timely salary payments, showing reliability and professionalism. Throughout the training period, the trainers were extremely supportive, and during the production phase, subject matter experts offered invaluable guidance. Furthermore, the provision of a fixed rotational week off helped create a well-balanced work environment.

Dislikes

The company enforces strict working hours of eight hours per day, along with a one-hour break. While the company culture is generally positive and encourages employees to work hard, the level of pressure is significant and can be quite challenging. Unfortunately, I did not receive any promotion during my time in this role, nor did any of my colleagues. This job demands a lot from its employees while offering little in return, resulting in a lack of job satisfaction.

Likes

Only just average package of salary nothing else.

Dislikes

6 days of working in a week and no leave for employees working everyday for 10 hours shift in which only 1 hour of break, and that break will be monitored and not to be extended. They also call in national holiday, no diwali no cristmas, work life is very stressed, never join this company, if have some work the tech Mahindra management will not look and their Clients is very harsh and rude.

Likes

The only thing employees want to work here, is the salary and the incentives that can be earned per month

Dislikes

The work culture, the work life balance and specially the management are some of the things that needs to be taken into consideration. Some of the managers are good but not all.