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3.6

based on 6.9k Reviews

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Sutherland Global Services Customer Success, Service & Operations Department Salaries in India (Updated 2025)

based on 11.9k latest salaries
Designation Avg Annual Salary Open Jobs

Agent

0 - 4 years exp. (20 salaries)
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โ‚น1.5 L/yr - โ‚น3.6 L/yr

Team Manager Operations

7 - 12 years exp. (20 salaries)
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โ‚น4.4 L/yr - โ‚น8 L/yr

Associate Operations Manager

7 - 18 years exp. (20 salaries)
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โ‚น4.7 L/yr - โ‚น8.6 L/yr

Technical Associate

0 - 4 years exp. (19 salaries)
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โ‚น2 L/yr - โ‚น4.2 L/yr

C.S.A

0 - 5 years exp. (19 salaries)
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โ‚น1 L/yr - โ‚น4.2 L/yr

Senior Associate Operations

3 - 9 years exp. (19 salaries)
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โ‚น2.3 L/yr - โ‚น5 L/yr

Back Office Executive

0 - 7 years exp. (19 salaries)
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โ‚น1.7 L/yr - โ‚น3.3 L/yr

Associate Service Delivery Manager

4 - 14 years exp. (18 salaries)
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โ‚น5 L/yr - โ‚น8 L/yr

Senior Customer Support Associate

2 - 6 years exp. (18 salaries)
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โ‚น2.6 L/yr - โ‚น4.4 L/yr

Senior Associate 2

2 - 6 years exp. (18 salaries)
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โ‚น2.8 L/yr - โ‚น5.5 L/yr

Seller Partner Support

0 - 5 years exp. (18 salaries)
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โ‚น2.5 L/yr - โ‚น5.6 L/yr

Senior Information Technology Help Desk Associate

3 - 11 years exp. (17 salaries)
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โ‚น2.6 L/yr - โ‚น5.5 L/yr

Associate Voice

0 - 4 years exp. (16 salaries)
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โ‚น2 L/yr - โ‚น3.6 L/yr

Customer Support

0 - 3 years exp. (16 salaries)
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โ‚น1.6 L/yr - โ‚น3.9 L/yr

Business Director

13 - 20 years exp. (16 salaries)
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โ‚น18.2 L/yr - โ‚น35.5 L/yr

Senior Operations Manager

10 - 21 years exp. (16 salaries)
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โ‚น11.5 L/yr - โ‚น19 L/yr

International Voice Process Executive

0 - 2 years exp. (16 salaries)
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โ‚น2.5 L/yr - โ‚น4.1 L/yr

Non Voice Associate

0 - 3 years exp. (16 salaries)
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โ‚น1.8 L/yr - โ‚น3.2 L/yr

Lead Operator

4 - 11 years exp. (16 salaries)
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โ‚น3.2 L/yr - โ‚น6.3 L/yr

Processing Executive

1 - 7 years exp. (15 salaries)
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โ‚น2 L/yr - โ‚น4 L/yr

Last Updated: 4 Mar, 2025

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Salary related reviews for Sutherland Global Services

3.3

Rated by 2.6k employees for salary & benefits

Customer Service Associate in Chennai

Full Time

ย ยทย 

Customer Success, Service & Operations Department

3.0
ย ย โ€ขย ย posted on 12 Feb 2025
2.0
ย forย  Salary and Benefits

Likes

The team meets will be very nice and caring. Company will give tickets for amusement parks or some out door activities to make you relax once every 5 to 6 months of time. If you are a fresher and want to get a decent job and gain experience in bpo sector this might be good.

read more
  • Company culture - Good

Dislikes

... permanent job, even though you have performed well they might fire you anytime. Transportation will be given one way, which is also not free they will take the amount from your salary. Morning shift will be good but other timings will not be safe for us especially if you are women. Work life balance will not be great due to the shift timings provided.

read more
  • Salary - Poor
    • +2ย more

Customer Support Executive in Chennai

Full Time

ย ยทย 

Customer Success, Service & Operations Department

1.0
ย ย โ€ขย ย posted on 29 Jan 2025
1.0
ย forย  Salary and Benefits

Likes

I don't like Sutherland

Dislikes

Very worst salary package, promotion, TL,Managers... In Sutherland 6 days working one days week off Including government holidays.... Best suggestion don't choose any one Sutherland company and don't believe any fake advertisements.....

read more
  • Salary - Bad
    • +6ย more

Senior Executive in Chennai

Full Time

ย ยทย 

Customer Success, Service & Operations Department

2.0
ย ย โ€ขย ย posted on 17 Jan 2025
1.0
ย forย  Salary and Benefits

Likes

The recruitment team is a bunch of liars , they do empty promise nd will give u false commitment about salary structure so beware of that before joining , record every call nd ask them for documentation for every salary aspect

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Dislikes

The hr nd recruitment team nd the management doesn't care about you at all nd nobody listen to your question

  • Salary - Bad
    • +5ย more

CS Associate in Hyderabad / Secunderabad

Full Time

ย ยทย 

Customer Success, Service & Operations Department

3.0
ย ย โ€ขย ย posted on 14 Dec 2024
1.0
ย forย  Salary and Benefits

Likes

Excellent company culture, excellent management, but predatory compansation packages. But if they seem justified to you, you'll feel at the right place

read more
  • Job security - Good
    • +2ย more

Dislikes

The compensation packages are as predatory as predatory can get, and every trick in the book used to maximize company profit.

read more
  • Salary - Bad
    • +1ย more

CS Internet Associate in Chennai

Full Time

ย ยทย 

Customer Success, Service & Operations Department

1.0
ย ย โ€ขย ย posted on 28 Nov 2024
3.0
ย forย  Salary and Benefits

Likes

Getting salary on or before 31st.

Dislikes

No respect No inclusion or diversity as advertised. They ask you to put 10/10 while taking great place to work survey. Not great place to work. Toxic management Worst process for promotion. Even with 1 yr will get promoted but not tenured for more than 9 yrs Even an unknown HR will threaten you as if u made a big mistake in process and terminating us immediately.

read more
  • Job security - Bad
    • +3ย more
see more salary related reviews

Sutherland Global Services interview questions by designations

Customer Service Associate (31)Associate (31)Customer Service Executive (25)Non Voice Process Associate (21)
View all 570 interview experiences
More about working at Sutherland Global Services

Sutherland Global Services Salary FAQs

How much does Sutherland Global Services pay per year?
The average Sutherland Global Services salary ranges from approximately โ‚น0.9 Lakh to โ‚น1.2 Lakh per year for a Junior Officer and โ‚น50 Lakhs to โ‚น1.1 Crore per year for a Vice President. Salary estimates are based on 11.9k Sutherland Global Services salaries received from various employees of Sutherland Global Services. Sutherland Global Services employees rate the overall salary and benefits package 3.3/5 stars.
What is the highest salary in Sutherland Global Services?
The highest-paying job at Sutherland Global Services is a Vice President with a salary of โ‚น50 Lakhs to โ‚น1.1 Crore per year. The top 10% of employees earn more than โ‚น9 lakhs per year. The top 1% earn more than a whopping โ‚น34.96 lakhs per year.
What is the minimum salary in Sutherland Global Services?
Minimum salary at Sutherland Global Services depends on the role you are applying for. For Customer Support Executive the minimum salary is โ‚น1 Lakh to โ‚น4.6 Lakhs per year, and for Customer Service Associate the minimum salary is โ‚น1 Lakh to โ‚น5.5 Lakhs per year and so on.
What is the salary package for freshers in Sutherland Global Services?
The average salary at Sutherland Global Services for freshers varies from โ‚น1 Lakh to โ‚น2.5 Lakhs per year for Data Entry Operator and โ‚น6 Lakhs to โ‚น10 Lakhs per year for Management Trainee.
What is the notice period at Sutherland Global Services in Customer Success, Service & Operations Department?
According to AmbitionBox, 39% of the Sutherland Global Services employees in Customer Success, Service & Operations Department reported a notice period of 2 Months, 37% reported a notice period of 15 days or less and the remaining reported other notice period durations. This is based on 8.4k responses on AmbitionBox in last 2 years.

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Average annual salary in Customer Success, Service & Operations department at Sutherland Global Services is INRunlock blur . Salary estimates are based on 11.9k Sutherland Global Services latest salaries received from various employees of Sutherland Global Services.

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