Sutherland Global Services Customer Success, Service & Operations Department Salaries in Hyderabad / Secunderabad

Likes

Excellent company culture, excellent management, but predatory compansation packages. But if they seem justified to you, you'll feel at the right place

Dislikes

The compensation packages are as predatory as predatory can get, and every trick in the book used to maximize company profit.

Likes

They always ask you for extending shift without pay on every client visit and change shift every month.

Dislikes

They always ask tp extend shift for more than 12hrs without any pay Change shift every month No salary

Likes

Nothing much to say

Dislikes

... From the time of documentation no proper communication. Worst in communication. Even the performance incentive is deducted from your pay, no night shift allowances though they are grave yard shifts. Your shifts keep changing every month which effects your health and poor in approving leaves though you are sick

Likes

Good opportunity for Fresher to take an experence from the company, u can built your career in MNC

Dislikes

Should have cab facility in day shift and Salary package should increase and Many cut off in Incentive

Likes

Salary and work life balance is good,it depends on ones capabilities to get the job done in time

Dislikes

Terrible old school management, Not a place for innovative thinking indivisuals, The culture shuns people who ase inquisitive and ask questions, you are kicked out first chance they get, Such culture is seen not in a single process but across Hyderabad, Personal exerience from Netflix and Airbnb process