Serco Customer Service Agent salaries in India

Likes

There is nothing to like about serco. Complete infrastructure is corrupted by a** licking pests. Team leaders, managers, HR team don't give a damn about working environment. And if you are looking for appraisal or promotion then you have to be someone's pet.

Dislikes

...ment office where you need to go round and round for getting a single task done. And once you left the company forget about your pending salary and pf funds.

Likes

Serco BPO is one of the fast growing company.This bpo is suited across of india like as USA,Canada.

Dislikes

This BPO is growth is slow.No any provide bonus in our national holiday and Indian festivels,like as Deewali ,Holi.Serco BPO is not provide any bonus incentives as per employee performance.

Likes

I don't know about other places what the salary package Serco gives to their employee but at my place, it was not satisfactory, I don't think there was a good increment in salary and no good bonus at all.

Dislikes

Serco was my first workplace after that I went to another BPO, that was amazing. I found a healthy environment and good personnel atmosphere as well. Serco needs to improve their standard and facilities, it should provide all the benefits to employees which Serco was not provided at my time.

Likes

Nothing, I worked for American Express credit card in the pay of Serco. The culture of Serco is like 'Bania culture'. Now it is no more Serco it is now Intelenet global.

Dislikes

Everything. Write from the HR behavior to pay scale.

Likes

A friendly environment, encouraging team leaders, very polite staff. There huge cafeteria arcade for chilling. Company policies are good.

Dislikes

Salary is decent but career growth is slow.There are 15 days of training period but not paid.