Mphasis Customer Success, Service & Operations Department Salaries in India (Updated 2025)

Likes

I have worked in mphasis more than 18 years. Its.innovative work culture - Mphasis encourages innovation, experimentation, and learning, making it an exciting workplace for professionals. Collaborative environment - The company fosters a collaborative environment, promoting teamwork and knowledge sharing among employees. Work life balance health and job satisfaction was there.

Dislikes

Considering tenure employees and experience need to pay attention on scale as per market standards which is potential drawback. Being higher outside they need to pay attention on stay back experience employees.

Likes

...s do not give good hike and there's no tool they use for wfm so no new learning. They give freshers more package then experienced candidates. No appraisal in a year.

Dislikes

No appraisal, No tools, No work life balance.

Likes

Overall it is good for learning. Its just learning platform.

Dislikes

Appraisal are not good. Salary is not worth for the work we do. There are not even perks provided for festivals as a gratitude to employees. it is having more people struggling to get paid properly.

Likes

I have been there for more than a year. I have seen good opportunity on the floor. People are friendly good environment to work in. Night shift allowance are there based on project. If you get out of one project there is a lot project that offers more opportunities. The bench managers are very active for alligning employees to other projects when you are on bench Salary on time Leads are helpfull They provide total 24 leaves ( 12 cl ) ( 12 pl ) There is a culture of appreciation to hard working employees ( 1000 bucks bonus) As of now Pune Eon It park canteen was good.

Dislikes

... to people who are taking advantage of the company treating as a government job. They say you will get good variable pay but this is not so, it come between 20-30% of your variable pay Bench policies not good , 1 month full pay and 2 month half pay during bench period Don't expect upraisal Managers have no power to do anything, they only can give warnings to people who are irregular and with bad behaviour.

Likes

Your colleagues treat you as a family member

Dislikes

... pay extra to give you reliving letter. HR don't even have any idea on anything. Their recruiter force you to take joining bonus and to join the company but then that's a trap, while leaving the company they will make that as a reason and take your entire salary and everything and still ask you to pay more.