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Mphasis Customer Support Officer salaries in India (Updated 2025)

Annual salary range
0 - 5 years exp.
₹1.2 Lakh - ₹6 Lakhs
Salary of majority employees
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16% more than the average Customer Support Officer Salary in IT Services & Consulting Companies for 0 - 5 years of experience

Interested in this particular role? 1 job opening

Salaries in different departments

Customer Success, Service & Operations
Customer Support Officer Salary
0 - 5 years exp. (99 salaries)
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₹1.2 L/yr - ₹5.8 L/yr

Finance & Accounting
Customer Support Officer Salary
1 - 5 years exp. (10 salaries)
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₹2 L/yr - ₹3.5 L/yr

BFSI, Investments & Trading
Customer Support Officer Salary
0 - 4 years exp. (8 salaries)
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₹1.8 L/yr - ₹3.8 L/yr

Engineering - Software & QA
Customer Support Officer Salary
0 - 1 year exp. (3 salaries)
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₹2.8 L/yr - ₹3.5 L/yr

Human Resources
Customer Support Officer Salary
1 - 3 years exp. (3 salaries)
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₹1.9 L/yr - ₹3.4 L/yr

View all

Last Updated: 20 Mar 2025

Companies similar to Mphasis for Customer Support Officer

Company name Avg Annual Salary Open Jobs
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TCS Customer Support Officer Salary

1 - 4 years exp. (4 salaries)

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₹2.7 L/yr - ₹6.8 L/yr

arrow icon 16% more
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Infosys Customer Support Officer Salary

3 - 5 years exp. (3 salaries)

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₹2 L/yr - ₹3.6 L/yr

arrow icon 8% less
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Wipro Customer Support Officer Salary

2 - 6 years exp. (6 salaries)

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₹1.7 L/yr - ₹4 L/yr

arrow icon 25% less
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Tech Mahindra Customer Support Officer Salary

0 - 5 years exp. (26 salaries)

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₹1.5 L/yr - ₹4.2 L/yr

arrow icon 12% less
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Accenture Customer Support Officer Salary

0 - 3 years exp. (3 salaries)

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₹2.1 L/yr - ₹5 L/yr

arrow icon 6% less
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Cognizant Customer Support Officer Salary

0 - 4 years exp. (3 salaries)

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₹2 L/yr - ₹2.5 L/yr

arrow icon 34% less
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₹2.1 L/yr - ₹4 L/yr

arrow icon 28% less
Customer Support Officer salary at Mphasis ranges between ₹1.2 Lakh to ₹6 Lakhs per year for employees with less than 1 year of experience to 5 years. Salary estimates are based on 186 latest salaries received from various employees of Mphasis.

Latest annual salaries shared by Mphasis Customer Support Officer

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Experience wise Mphasis Customer Support Officer salaries

Last Updated: 20 Mar 2025

Experience Avg Annual Salary
Fresher  (10 salaries)

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₹2 L/yr - ₹3.3 L/yr
1 year  (58 salaries)

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₹1.1 L/yr - ₹4.2 L/yr
2 years  (46 salaries)

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₹2 L/yr - ₹4.8 L/yr
3 years  (29 salaries)

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₹1.9 L/yr - ₹5 L/yr
4 years  (27 salaries)

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₹2.1 L/yr - ₹4.5 L/yr
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Mphasis Customer Support Officer Salary and Career Growth

From

To

Customer Support Officer

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0 - 5 years exp.

Senior Manager

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10 - 19 years exp.

Customer Support Officer

0 - 5 years exp.
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Quality Analyst

1 - 8 years exp.
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arrow icon 27% hike

Assistant Unit Manager

5 - 13 years exp.
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arrow icon 45% hike

From

To

Customer Support Officer

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0 - 5 years exp.

Process Trainee

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0 - 1 year exp.

Disclaimer: Our data limits the visualization of this career path at this point. However, other roles and opportunities might be available within the organization beyond what is shown here.

Similar Designation salaries in Mphasis

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₹1.8 L/yr - ₹5.2 L/yr
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₹1.5 L/yr - ₹4.47 L/yr
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₹1.8 L/yr - ₹4.3 L/yr
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₹1.8 L/yr - ₹8 L/yr
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₹1.4 L/yr - ₹4.8 L/yr
Customer Relationship Manager Salary
(AmbitionBox Estimate)
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₹2.4 L/yr - ₹3.1 L/yr
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₹6 L/yr - ₹21.1 L/yr
Store Manager Salary
(AmbitionBox Estimate)
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₹18 L/yr - ₹23 L/yr
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₹1.8 L/yr - ₹2.95 L/yr
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₹6.8 L/yr - ₹9.16 L/yr

Top skills at Mphasis for Customer Support Officer

customer support Outbound Calling Communication Skills Customer Service bpo Customer Support outbound Operations voice process international voice Data Entry Outbound Calling Customer Satisfaction inbound Analytical skills

Salary related reviews for Mphasis

2.5

Rated by 49 employees for salary & benefits

Full Time

 · 

Customer Success, Service & Operations Department

1.0
  •  posted on 23 Mar 2024

1.0
 for  Salary and Benefits

Likes

Your colleagues treat you as a family member

  • Skill development - Good
  • +1 more

Dislikes

... pay extra to give you reliving letter. HR don't even have any idea on anything. Their recruiter force you to take joining bonus and to join the company but then that's a trap, while leaving the company they will make that as a reason and take your entire salary and everything and still ask you to pay more.

read more
  • Salary - Bad
  • +4 more

Human Resources Department

4.0
  •  posted on 28 Aug 2019

2.0
 for  Salary and Benefits

Likes

Training was average, job security is really good, salary and appraisal can be improved a lot. Work environment is good. Work life balance need to be improved a lot

read more
  • Job security - Excellent
  • +1 more

Dislikes

Leaves are bad work pressure is horrible according to their needs.

  • Salary - Poor
  • +2 more

Human Resources Department

2.0
  •  posted on 13 Feb 2019

1.0
 for  Salary and Benefits

Likes

There was nothing to talk about y working experience here. They never valued a good employee.

Dislikes

Poor Pay, no facilities of food for late shift employees. horrible transportation services. No career growth.

read more
  • Salary - Bad
  • +5 more

Human Resources Department

4.0
  •  posted on 16 Nov 2017

4.0
 for  Salary and Benefits

Likes

Most of candidates who is looking for job they always give first preference for MNC company so as you are selected for Mphasis that mean your in MNC company, come to the point what i have experienced there which was good for me first thing was that they gave me good training during my training session i gain lots of knowledge aboit companies , how companies actually works, and how companies do there business over the world there was lots of thing i experienced, after that when i went to the work place that was awsome i met with my team leader and manager They were very nice person they always appreciates me push me to achieve my goal and my targets. I was with happy with that company

read more
  • Salary - Good
  • +6 more

Dislikes

As i have seen in BPO Domestic voice process the salary was quiet good for the fresher but apart from this particular process salary was good.

read more

Customer Success, Service & Operations Department

5.0
  •  posted on 27 Oct 2018

3.0
 for  Salary and Benefits

Likes

... Pragati Leader in less than 1 year. Environment was professional and energetic. The only issue was low salary. Finally now I miss my Mphasis very much.

read more
  • Skill development - Excellent
  • +5 more

Dislikes

Everything was professional and excellent except low salary. Inspite of low salary I have really enjoyed my job a lot.

read more
see more salary related reviews

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What people are saying about Mphasis

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Mphasis Customer Support Officer Salary FAQs

What is the salary of Customer Support Officer at Mphasis ?
The average salary of a Customer Support Officer at Mphasis in India typically ranges from ₹1.2 Lakhs to ₹6.0 Lakhs per year, depending on experience (from Fresher to 5 years).

The top 10% of Customer Support Officer at Mphasis earn more than ₹4.0 Lakhs per year, and the top 1% earn over ₹5.7 Lakhs per year. Customer Support Officer Salaries at Mphasis can be higher or lower depending on factors such as the specific team, level of experience, and additional benefits like bonuses and stock options.

These estimates are based on salary data submitted by 100+ Mphasis employees in India.
What is the estimated take home salary of a Customer Support Officer at Mphasis in India?
The estimated take-home salary of a Customer Support Officer at Mphasis in India typically ranges from ₹24,138 to ₹25,589 per month. This is based on the average salary range of ₹1.2 Lakhs to ₹6.0 Lakhs per year for employees with experience ranging from Fresher to 5 years.The take-home salary is calculated after accounting for standard deductions such as taxes, provident fund (PF), and insurance. Salary estimates are based on 100+ salaries received from various employees of Mphasis. Check how we calculate in-hand salary with our in-hand salary calculator.
What are the key skills required to be a Customer Support Officer at Mphasis ?
To be a Customer Support Officer at Mphasis in india, the key skills required include:

  • - customer support
  • - Outbound Calling
  • - Communication Skills
  • - Customer Service
  • - bpo

These skills are highly valued at Mphasis and are crucial for successful performance in a Software Engineering role.
Which companies offer higher salaries than Mphasis for Customer Support Officer in India?
TCS ₹2.7 Lakhs to ₹6.8 Lakhs per year

These companies are known for offering competitive compensation packages that can exceed the salary offered by Mphasis, depending on the role and experience level.
What is the salary of a Customer Support Officer in companies similar to Mphasis in India?
The salary of a Customer Support Officer at companies similar to Mphasis in India varies, depending on the role, experience, and company size. Here are the typical salary ranges:

Accenture ₹2.1 Lakhs to ₹5.0 Lakhs per year
Infosys ₹2.0 Lakhs to ₹3.6 Lakhs per year
Tech Mahindra ₹1.5 Lakhs to ₹4.2 Lakhs per year
Wipro ₹1.7 Lakhs to ₹4.0 Lakhs per year
Sutherland Global Services ₹2.1 Lakhs to ₹4.0 Lakhs per year

These companies, which operate in similar sectors, offer competitive salaries, although the range can vary based on the company and individual experience levels.
How the salary growth look like for a Customer Support Officer at Mphasis in India?
The salary growth for a Customer Support Officer at Mphasis depends on factors such as experience, performance, and promotions. On average, a Customer Support Officer can expect the following growth trajectory at Mphasis:

Experience Average Salary Range
Fresher ₹2.0 Lakhs to ₹3.3 Lakhs per year
1 year ₹1.1 Lakhs to ₹4.2 Lakhs per year
2 years ₹2.0 Lakhs to ₹4.8 Lakhs per year
3 years ₹1.9 Lakhs to ₹5.0 Lakhs per year
and so on.

Tell us how to improve this page.

Mphasis Customer Support Officer salary in India ranges between ₹1.2 Lakh to ₹6 Lakhs with an average annual salary of ₹unlock blur. Salary estimates are based on 186 Mphasis latest salaries received from various employees of Mphasis.