Mercer Customer Service Manager salaries in India

Likes

Company values and people centric organisation. Care a lot about people

Dislikes

Perks and Salary benefits are not good. Management is biased and runs around few people. Poor skill development, quality of work is very low.

Likes

Work life balance and all the other facilities they provide like cab, leaves, medical benefits etc are totally awesome

Dislikes

Salary, promotions and appraisal are the areas wherein they need to work...also internal job postings should be more transparent.

Likes

Likes - Work Life Balance, Young Team

Dislikes

Dislikes - Sexist management, Heavy Politics, Office Culture, Learning becomes stagnant, Low Salary, No Benefits, Super strict work hours, basically this place is an extension of school, you won't feel like you're in corporate now.

Likes

Working at Mercer has been a rewarding experience. It has a great working culture with no requirement to log-in or log-off at a particular time. Team is young and thus you get the opportunity to learn with the peers and also showcase your strengths. Its a great place to work in the early part of your career.

Dislikes

... is below par, particularly as you get more experience within a particular role. Monetary compensation is average and should improve further to retain the best talent.

Likes

Salary is comparatively higher than other firms.

Dislikes

Lack of support from manager. Too much favouritism culture exists. Also they have now increased heirarchy which has made way too difficult to reach into a people manager role.