Marks & Spencer Senior Customer Service Representative Salaries by 3 Employees (Updated 2025)

4 - 6 years exp.

₹3.1 Lakhs - ₹4 Lakhs

Low Confidence

Salary of majority employees

5% less than the average Senior Customer Service Representative Salary in Retail Companies for 4 - 6 years of experience

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Last Updated: 5 Apr 2023

Companies similar to Marks & Spencer for Senior Customer Service Representative

Company name	Avg Annual Salary	Open Jobs
Future Retail Senior Customer Service Representative Salary 4 - 6 years exp. (3 salaries)	₹1.8 L/yr - ₹2.2 L/yr 47% less
Landmark Group Senior Customer Service Representative Salary 2 - 6 years exp. (7 salaries)	₹1.2 L/yr - ₹3 L/yr 41% less
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Future Group Senior Customer Service Representative Salary 2 - 7 years exp. (4 salaries)	₹1.7 L/yr - ₹2 L/yr 49% less
Walmart Senior Customer Service Representative Salary 4 - 7 years exp. (4 salaries)	₹2.1 L/yr - ₹6 L/yr 11% more
Reliance Retail Senior Customer Service Representative Salary 4 - 8 years exp. (4 salaries)	₹1.8 L/yr - ₹3 L/yr 40% less

Senior Customer Service Representative salary at Marks & Spencer ranges between ₹3.1 Lakhs to ₹4 Lakhs per year for employees with experience between 4 years to 6 years. Salary estimates are based on 3 latest salaries received from various employees of Marks & Spencer.

Experience wise Marks & Spencer Senior Customer Service Representative salaries

Last Updated: 5 Apr 2023

Experience	Avg Annual Salary
4 years (AmbitionBox Estimate)	₹3.5 L/yr - ₹4.5 L/yr
5 years (AmbitionBox Estimate)	₹3.6 L/yr - ₹4.6 L/yr
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6 years (AmbitionBox Estimate)	₹2.8 L/yr - ₹3.6 L/yr

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Salary related reviews for Marks & Spencer

Customer Service Associate in Gurgaon / Gurugram

Full Time

Merchandising, Retail & eCommerce Department

4.0

• posted on 31 Oct 2024

3.0

for Salary and Benefits

Likes

...w karte hai But company achhi hai job security hai target na ke barabar milta but thoda milta hai jyada pressure nhi salary 20k dete hai in-hand jo ki na Kam hai na jyada average salary

Skill development - Good

+1 more

Dislikes

Sale printed t shirt pahn kar mani Quinn vali the sale likhi hui t shirt pahn kar guard ki jagh staff ko as a greeter gate par khda rkhte voh bhi sale likha hota hai t shirt pe upar Kaam limit se jyada hai ek second free nhi khda hone dete pure 9-10 ghante continue hard work like labour

Promotions - Poor

Customer Service Associate in New Delhi

Full Time

Customer Success, Service & Operations Department

1.0

• posted on 11 Aug 2023

4.0

for Salary and Benefits

Likes

Company gives best salary and many benefits to their employees as much as possible

Salary - Good

Dislikes

Some of superiors use their power in very bad way towards their employees, they take such things in personally and take revenge from their employees,they thinks we are slave not the company employees

Skill development - Bad

+4 more

Customer Service Executive in Hyderabad / Secunderabad

Full Time

Customer Success, Service & Operations Department

5.0

• posted on 02 Sep 2024

2.0

for Salary and Benefits

Likes

.... and salary increment is not good only we r getting 800 in yearly increment ...we r missing bonus it should me in yearly....so pls humble request if pl r not managing to give pls give proper weekoff that is fine it not single weekoff again again..... what is the yous of 75 pl and we r not getting leave planer sheet antill each individual go and ask fr planer ...... sorry msg is long r you got hurt but this is the true showing one but not given.........thank q

Company culture - Good

Dislikes

Weekoff and leave planer salary

Salary - Poor

+3 more

Customer Service Associate in New Delhi

Sales & Business Development Department

3.0

• posted on 15 May 2018

3.0

for Salary and Benefits

Likes

Salary/ appraisal strucktre is not good. They cut your HRA and add to basic salary. So according to this formula only your basic increases every year but not increases you total salary.

Skill development - Good

+1 more

Dislikes

Work / life here is too week off but the not fix

Job security - Poor

+3 more

Customer Service Associate in Lucknow

Other Department

2.0

• posted on 13 May 2018

3.0

for Salary and Benefits

Likes

Salary structure & benefits

Dislikes

They give priorities to employee referral candidate in which most of them are fresher & undergraduate, even they treat well qualified & experienced candidate equal to fresher & undergraduate just because they joined through employee references.

Work satisfaction - Poor

+1 more

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I’ve been at my new job for about six months now, and everything’s been going great! I’m getting positive feedback from my manager, and I get along well with the team. The thing is, when I started, my salary offer ended up being much higher than the initial number discussed during my interview. I didn’t negotiate and just accepted the offer. So, fast forward to happy hour with the team, and the topic of salary comes up. I, unfortunately, shared what I’m making, and let’s just say... it didn’t sit well with the others who have been on the team for years and make less than me. They weren’t mad at me, but now I’m feeling a bit uncomfortable and unsure how to handle this situation. Has anyone had something like this happen? How did you deal with it? Let’s chat!

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Marks & Spencer Senior Customer Service Representative Salary FAQs

What is the notice period for Senior Customer Service Representative at Marks & Spencer?

According to AmbitionBox, 100% of the Marks & Spencer Senior Customer Service Representatives reported a notice period of 1 Month.This is based on 1 response on AmbitionBox in last 2 years.

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Marks & Spencer Senior Customer Service Representative Salaries

Marks & Spencer Senior Customer Service Representative salary in India ranges between ₹3.1 Lakhs to ₹4 Lakhs with an average annual salary of ₹. Salary estimates are based on 3 Marks & Spencer latest salaries received from various employees of Marks & Spencer.