Marks & Spencer Senior Customer Service Officer Salaries by Employees (Updated 2025)

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₹3.4 Lakhs - ₹4.3 Lakhs

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Last Updated: 9 Jul 2023

Companies similar to Marks & Spencer for Senior Customer Service Officer

Company name	Avg Annual Salary	Open Jobs
Reliance Retail Senior Customer Service Officer Salary 0 - 7 years exp. (19 salaries)	₹1.6 L/yr - ₹4 L/yr 25% less
ICICI Bank Senior Customer Service Officer Salary 0 - 6 years exp. (174 salaries)	₹1.8 L/yr - ₹4 L/yr 29% less
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Utkarsh Small Finance Bank Senior Customer Service Officer Salary 1 - 6 years exp. (74 salaries)	₹1.7 L/yr - ₹3.3 L/yr 34% less
Mphasis Senior Customer Service Officer Salary 1 - 5 years exp. (33 salaries)	₹2 L/yr - ₹6 L/yr 7% less
CAMS Senior Customer Service Officer Salary 3 - 14 years exp. (24 salaries)	₹2.1 L/yr - ₹4.5 L/yr 10% less

Senior Customer Service Officer salary at Marks & Spencer ranges between ₹3.4 Lakhs to ₹4.3 Lakhs per year for employees with 9 years of experience. Salary estimates are based on 1 latest salaries received from various employees of Marks & Spencer.

Similar Designation salaries in Marks & Spencer

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Salary related reviews for Marks & Spencer

Customer Service Associate in Gurgaon / Gurugram

Full Time

Merchandising, Retail & eCommerce Department

4.0

• posted on 31 Oct 2024

3.0

for Salary and Benefits

Likes

...w karte hai But company achhi hai job security hai target na ke barabar milta but thoda milta hai jyada pressure nhi salary 20k dete hai in-hand jo ki na Kam hai na jyada average salary

Dislikes

Sale printed t shirt pahn kar mani Quinn vali the sale likhi hui t shirt pahn kar guard ki jagh staff ko as a greeter gate par khda rkhte voh bhi sale likha hota hai t shirt pe upar Kaam limit se jyada hai ek second free nhi khda hone dete pure 9-10 ghante continue hard work like labour

Customer Service Associate in New Delhi

Full Time

Customer Success, Service & Operations Department

1.0

• posted on 11 Aug 2023

4.0

for Salary and Benefits

Likes

Company gives best salary and many benefits to their employees as much as possible

Dislikes

Some of superiors use their power in very bad way towards their employees, they take such things in personally and take revenge from their employees,they thinks we are slave not the company employees

Customer Service Executive in Hyderabad / Secunderabad

Full Time

Customer Success, Service & Operations Department

5.0

• posted on 02 Sep 2024

2.0

for Salary and Benefits

Likes

.... and salary increment is not good only we r getting 800 in yearly increment ...we r missing bonus it should me in yearly....so pls humble request if pl r not managing to give pls give proper weekoff that is fine it not single weekoff again again..... what is the yous of 75 pl and we r not getting leave planer sheet antill each individual go and ask fr planer ...... sorry msg is long r you got hurt but this is the true showing one but not given.........thank q

Dislikes

Weekoff and leave planer salary

Customer Service Associate in New Delhi

Sales & Business Development Department

3.0

• posted on 15 May 2018

3.0

for Salary and Benefits

Likes

Salary/ appraisal strucktre is not good. They cut your HRA and add to basic salary. So according to this formula only your basic increases every year but not increases you total salary.

Dislikes

Work / life here is too week off but the not fix

Customer Service Associate in Lucknow

Other Department

2.0

• posted on 13 May 2018

3.0

for Salary and Benefits

Likes

Salary structure & benefits

Dislikes

They give priorities to employee referral candidate in which most of them are fresher & undergraduate, even they treat well qualified & experienced candidate equal to fresher & undergraduate just because they joined through employee references.

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Salary Expectations

I am a Social Media Specialist with over 4 years of experience and was earning around 4.5 LPA in my previous role. When I joined my current organization, I discovered that my manager, with just 2.5 years of work experience, was earning a compensation of 7.6 -8.2 LPA (approx). This was quite surprising to me, and it made me question the market standards. I am currently looking to switch roles and, based on my research through Glassdoor and other sources, I am expecting a package of 7-8 LPA. However, many HRs I’ve spoken to feel that even 6 LPA is too high. What should be the ideal salary expectation for someone with my experience in the current market?

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Marks & Spencer Senior Customer Service Officer Salary FAQs

What is the notice period for Senior Customer Service Officer at Marks & Spencer?

According to AmbitionBox, 100% of the Marks & Spencer Senior Customer Service Officers reported a notice period of 1 Month.This is based on 1 response on AmbitionBox in last 2 years.

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Marks & Spencer Senior Customer Service Officer Salaries

Marks & Spencer Senior Customer Service Officer salary in India ranges between ₹3.4 Lakhs to ₹4.3 Lakhs. This is an estimate based on latest salaries received from employees of Marks & Spencer.