Marks & Spencer Kolkata Salaries by 40+ Employees (Updated 2025)

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Sales & Business Development Customer Success, Service & Operations

Designation	Avg Annual Salary	Open Jobs
Section Manager 5 - 13 years exp. · Kolkata (12 salaries)	₹3.9 L/yr - ₹4.9 L/yr
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Customer Service Associate 3 - 8 years exp. · Kolkata (7 salaries)	₹2.9 L/yr - ₹3.5 L/yr
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Department Incharge 5 - 7 years exp. · Kolkata (3 salaries)	₹3.5 L/yr - ₹4.5 L/yr
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Sales Executive 3 - 5 years exp. · Kolkata (AmbitionBox Estimate)	₹2.5 L/yr - ₹3.5 L/yr
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Store Manager 6 - 10 years exp. · Kolkata (AmbitionBox Estimate)	₹7.9 L/yr - ₹11.8 L/yr
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Customer Service Executive 6 years exp. · Kolkata (AmbitionBox Estimate)	₹3.3 L/yr - ₹3.6 L/yr
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Senior Customer Service Associate 8 - 9 years exp. · Kolkata (AmbitionBox Estimate)	₹3.3 L/yr - ₹3.4 L/yr
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Customer Service Assistant 1 - 7 years exp. · Kolkata (AmbitionBox Estimate)	₹3.2 L/yr - ₹3.6 L/yr
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Fashion Stylist 1 year exp. · Kolkata (AmbitionBox Estimate)	₹4 L/yr - ₹5 L/yr
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Senior Sales Executive 11 years exp. · Kolkata (AmbitionBox Estimate)	₹3 L/yr - ₹7 L/yr
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Digital Marketer Fresher · Kolkata (AmbitionBox Estimate)	₹1.8 L/yr - ₹2.4 L/yr
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Customer Care Associate 6 years exp. · Kolkata (AmbitionBox Estimate)	₹2.5 L/yr - ₹3.4 L/yr
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Customer Relation Associate 11 years exp. · Kolkata (AmbitionBox Estimate)	₹3.2 L/yr - ₹4 L/yr
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Retailer 1 year exp. · Kolkata (AmbitionBox Estimate)	₹1.9 L/yr - ₹2.5 L/yr
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Administrator 4 years exp. · Kolkata (AmbitionBox Estimate)	₹2.7 L/yr - ₹3.5 L/yr
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Salary Discussions, Hike & Promotions

My current CTC is ₹7,80,660, which includes a ₹1,32,000 night shift allowance, and my monthly take-home pay is ₹72,133. I have received a new job offer with a CTC of ₹10,67,231, a monthly take-home pay of ₹83,333, and 192 restricted stock units (each valued at $60, vesting 25% after one year and quarterly thereafter). This new position is closer to my home and does not involve night shifts. The offer letter is attached. I have also requested a ₹95,000 monthly salary increase and am awaiting their response. Could someone advise me on whether I should accept the new offer or remain in my current role?

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Salary related reviews for Marks & Spencer

4.2

Rated by 14 employees for salary & benefits

Section Manager in Kolkata

Merchandising, Retail & eCommerce Department

4.0

• posted on 16 Aug 2020

3.0

for Salary and Benefits

Likes

During this pandemic , company didn’t take any decision for staff reduction or salary deduction but of course all r performance based. Now in store we r working in 2 groups so that if any one effected than other group can run the trading.

Job security - Good

+4 more

Dislikes

Career growth is very slow.

Customer Sales Associate in Gurgaon / Gurugram

Full Time

Merchandising, Retail & eCommerce Department

4.0

• posted on 01 Mar 2025

3.0

for Salary and Benefits

Likes

Job security, no target pressure 5 day work , 2 off , great work life balance 21000 in-hand salary good Sm kasif ali great sm of GRA store And deepshikha dm very supportive Sumit also good

Skill development - Excellent

+4 more

Dislikes

Politics and favorism And closing sift 10.45 night Slow growth, slow salary increment only 1000 par year

Fashion Consultant in Ranchi

Full Time

Sales & Business Development Department

1.0

• posted on 02 Dec 2023

1.0

for Salary and Benefits

Likes

Company environment is good..but their salary issue is more...

Company culture - Excellent

Dislikes

They don't do FNF. I OVER IT THEY WILL ASK MONEY FROM YOU ..I LEFT THE JOB FOR MEDICAL ISSUE AND THEY SAID YOU HAVE NOT SERVED NOTICE PEROIID THATS WHY THEY CANT CLEAR THE FNF....HOPSITAL SE UTH KR STORE JA KR NOTICE PERIOD KRTE TO WO MERA FNF Release krwa dete...they are out of there mind...koi banda serious Hal Mai hospital ke bed se uth kr notice period serve krta...

Salary - Bad

+3 more

Customer Service Associate in New Delhi

Full Time

Customer Success, Service & Operations Department

1.0

• posted on 11 Aug 2023

4.0

for Salary and Benefits

Likes

Company gives best salary and many benefits to their employees as much as possible

Salary - Good

Dislikes

Some of superiors use their power in very bad way towards their employees, they take such things in personally and take revenge from their employees,they thinks we are slave not the company employees

Skill development - Bad

+4 more

Customer Service Assistant in North Goa

Full Time

Sales & Business Development Department

1.0

• posted on 08 Feb 2023

2.0

for Salary and Benefits

Likes

Good benefits for staff that butter the managers and stay on their good side.

Dislikes

...th/quarter/year. The manager will say you are not good enough of a sales person. Absolutely toxic environment at the Goa Store, please think thrice and do not fall for the salary and 2 week offs. In the end of the day it's your mental health that will be on the line, as it is there's alot of physical work which is not an issue but the mental stress combined with the physicality of the job will get to you.

Salary - Poor

+4 more

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Marks & Spencer interview questions by designations

Section Manager (6)Customer Service Associate (5)Visual Merchandiser (2)Bakery Chef (2)

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Marks & Spencer Salary FAQs

How much does Marks & Spencer pay to its employees?

The average annual salary at Marks & Spencer varies depending on the role, experience, and location. The salary ranges for some popular designations at Marks & Spencer, are as follows:

Section Manager	₹3.9 Lakhs to ₹4.9 Lakhs per year
Customer Service Associate	₹2.9 Lakhs to ₹3.5 Lakhs per year
Department Incharge	₹3.5 Lakhs to ₹4.5 Lakhs per year
Sales Executive	₹2.5 Lakhs to ₹3.5 Lakhs per year

The highest-paying role, General Manager, earns between ₹42.4 Lakhs to ₹85 Lakhs per year. The top 10% of employees earn more than ₹16 Lakhs per year, and the top 1% earn over ₹57.3 Lakhs per year. Salaries at Marks & Spencer can be higher or lower depending on factors such as the specific team, level of experience, and additional benefits like bonuses and stock options.

These salary estimates are based on data from 40 salaries submitted by Marks & Spencer employees. Marks & Spencer is rated 4.2 out of 5 stars by its employees on the salary and benefits parameter.

What is the salary of a fresher at Marks & Spencer in Kolkata?

The salary of a fresher at Marks & Spencer in Kolkata typically ranges from ₹2.5 Lakhs to ₹3.5 Lakhs per year.This can vary depending on the role, location, and any additional perks or bonuses offered. For example:

Fresher as a Customer Service Associate Salary	₹2.5 Lakhs to ₹3.5 Lakhs per year
Fresher as a Fashion Stylist Salary	₹4 Lakhs to ₹7.9 Lakhs per year
Fresher as a HR Intern Salary	₹1.9 Lakhs to ₹2.5 Lakhs per year
Fresher as a Retail Sales Associate Salary	₹3.3 Lakhs to ₹6.1 Lakhs per year

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Average annual salary in Marks & Spencer , Kolkata is INR . Salary estimates are based on 40+ Marks & Spencer latest salaries received from various employees of Marks & Spencer.