Marks & Spencer Mumbai Customer Service Executive Salaries by 10+ Employees (Updated 2025)

2 - 8 years exp.

₹2.5 Lakhs - ₹3.9 Lakhs

Avg. annual salary

Monthly In-hand Salary

Customer Service Executive Salary at Marks & Spencer ranges between ₹2.5 Lakhs to ₹3.9 Lakhs per year for employees with experience between 2 years to 8 years. Salary estimates are based on 14 latest salaries... Read more

9% more than the average Customer Service Executive Salary in Retail Companies for 2 - 8 years of experience

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Last Updated: 2 Jul 2025

Companies similar to Marks & Spencer for Customer Service Executive in Mumbai

Marks & Spencer Customer Service Executive Salary

2 - 8 years exp. (14 salaries)

₹2.5 L/yr - ₹3.9 L/yr

Company name	Avg Annual Salary	Open Jobs
Reliance Retail Customer Service Executive Salary 0 - 6 years exp. (19 salaries)	₹1.1 L/yr - ₹3.8 L/yr 33% less
Future Group Customer Service Executive Salary 2 - 4 years exp. (7 salaries)	₹1.4 L/yr - ₹3.5 L/yr 19% less
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Vijay Sales Customer Service Executive Salary 2 - 5 years exp. (7 salaries)	₹2.3 L/yr - ₹3.6 L/yr 10% less

Fabindia Customer Service Executive Salary 4 - 10 years exp. (7 salaries)	₹2 L/yr - ₹3.2 L/yr 15% less
Landmark Group Customer Service Executive Salary 1 - 6 years exp. (4 salaries)	₹1.7 L/yr - ₹3.1 L/yr 37% less
Metro Cash & Carry Customer Service Executive Salary 5 - 9 years exp. (3 salaries)	₹2 L/yr - ₹6.3 L/yr 8% more
Spencer's Retail Customer Service Executive Salary 1 - 6 years exp. (3 salaries)	₹1.8 L/yr - ₹3.5 L/yr 40% less	1 job opening
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VIP Industries Customer Service Executive Salary 7 - 10 years exp. (3 salaries)	₹0.8 L/yr - ₹2.7 L/yr 54% less

From

Customer Service Executive

₹

Lakhs/yr

2 - 8 years exp.

Manager - Finance Operations

₹

Lakhs/yr

6 - 8 years exp.

Customer Service Executive 2 - 8 years exp.

Section Manager 4 - 14 years exp.

46% hike

Manager - Finance Operations 6 - 8 years exp.

34% hike

Disclaimer: Our data limits the visualization of this career path at this point. However, other roles and opportunities might be available within the organization beyond what is shown here.

Marks & Spencer Customer Service Executive salaries by

Years of experience	Avg. annual salary
2 years (AmbitionBox Estimate)	₹2.9 L/yr - ₹3.7 L/yr
3 years (AmbitionBox Estimate)	₹2.9 L/yr - ₹3.8 L/yr
Login to view exact salary
4 years (3 salaries)	₹2.5 L/yr - ₹3.9 L/yr
5 years (AmbitionBox Estimate)	₹3 L/yr - ₹3.8 L/yr
6 years (3 salaries)	₹2.6 L/yr - ₹3.7 L/yr
7 years (AmbitionBox Estimate)	₹3.1 L/yr - ₹3.9 L/yr
8 years (AmbitionBox Estimate)	₹3.1 L/yr - ₹3.9 L/yr

View all salaries by experience

Similar Designation Salaries at Marks & Spencer

Similar Designation	Avg. annual salary
Customer Service Associate Salary (33 salaries)	₹2.5 L/yr - ₹4 L/yr
Sales Executive Salary (9 salaries)	₹2.6 L/yr - ₹3.7 L/yr
Login to view exact salary
Customer Care Executive Salary (4 salaries)	₹2.9 L/yr - ₹3.7 L/yr
Senior Customer Service Executive Salary (3 salaries)	₹2.3 L/yr - ₹3.6 L/yr

Top trending discussions

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Salary Discussions, Hike & Promotions

a full stack developer

No Salary Discussion in My Appraisal — What’s Your Experience?

In my appraisal meeting, they didn’t ask or discuss my expectations about my salary or hike percentage. The entire discussion was only about feedback and performance review. After the meeting, I asked why they didn’t allow me to share my expectations or reveal my hike numbers. They told me that the hike numbers would be decided only by the owner and then they would inform me. I feel an appraisal meeting should include open discussion about both performance and future expectations. What are your thoughts? Does this happen in your company too?

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Salary related reviews for Marks & Spencer

5.0

Rated by 1 employees for salary & benefits

Customer Service Executive in Hyderabad / Secunderabad

Full Time

Customer Success, Service & Operations Department

5.0

• updated on 02 Sep 2024

2.0

for Salary and Benefits

Likes

.... and salary increment is not good only we r getting 800 in yearly increment ...we r missing bonus it should me in yearly....so pls humble request if pl r not managing to give pls give proper weekoff that is fine it not single weekoff again again..... what is the yous of 75 pl and we r not getting leave planer sheet antill each individual go and ask fr planer ...... sorry msg is long r you got hurt but this is the true showing one but not given.........thank q

Company culture - Good

Dislikes

Weekoff and leave planer salary

Salary - Poor

+3 more

Customer Service Associate in New Delhi

Full Time

Customer Success, Service & Operations Department

1.0

• updated on 11 Aug 2023

4.0

for Salary and Benefits

Likes

Company gives best salary and many benefits to their employees as much as possible

Salary - Good

Dislikes

Some of superiors use their power in very bad way towards their employees, they take such things in personally and take revenge from their employees,they thinks we are slave not the company employees

Skill development - Bad

+4 more

Customer Service Associate in New Delhi

Sales & Business Development Department

3.0

• updated on 15 May 2018

3.0

for Salary and Benefits

Likes

Salary/ appraisal strucktre is not good. They cut your HRA and add to basic salary. So according to this formula only your basic increases every year but not increases you total salary.

Skill development - Good

+1 more

Dislikes

Work / life here is too week off but the not fix

Job security - Poor

+3 more

Customer Service Associate in Lucknow

Other Department

2.0

• updated on 13 May 2018

3.0

for Salary and Benefits

Likes

Salary structure & benefits

Dislikes

They give priorities to employee referral candidate in which most of them are fresher & undergraduate, even they treat well qualified & experienced candidate equal to fresher & undergraduate just because they joined through employee references.

Work satisfaction - Poor

+1 more

Customer Service Associate in Gurgaon / Gurugram

Full Time

Merchandising, Retail & eCommerce Department

4.0

• updated on 12 Jul 2025

3.0

for Salary and Benefits

Likes

Low but not bad salary, average target pressure, 2 week off, training part was good. Mns is multinational company and provide best as they can.

Skill development - Good

+2 more

Dislikes

Some Department manager , back office person involved in Internal politics, and favorism on peak . Overall survival is very tough in this atmosphere for who does work with honesty.

Promotions - Bad

+1 more

see more salary related reviews

Marks & Spencer Customer Service Executive Salary FAQs

What is the salary of Customer Service Executive at Marks & Spencer in Mumbai?

The average salary of a Customer Service Executive at Marks & Spencer in Mumbai typically ranges from ₹2.5 Lakhs to ₹3.9 Lakhs per year, depending on experience (from 2 years to 8 years).

The top 10% of Customer Service Executive in Mumbai at Marks & Spencer earn more than ₹3.7 Lakhs per year, and the top 1% earn over ₹3.9 Lakhs per year. Customer Service Executive Salaries at Marks & Spencer can be higher or lower depending on factors such as the specific team, level of experience, and additional benefits like bonuses and stock options.

These estimates are based on salary data submitted by 10+ Marks & Spencer employees in India.

What is the estimated take home salary of a Customer Service Executive at Marks & Spencer in Mumbai?

The estimated take-home salary of a Customer Service Executive at Marks & Spencer in Mumbai typically ranges from ₹24,253 to ₹25,702 per month. This is based on the average salary range of ₹2.5 Lakhs to ₹3.9 Lakhs per year for employees with experience ranging from 2 years to 8 years.The take-home salary is calculated after accounting for standard deductions such as taxes, provident fund (PF), and insurance. Salary estimates are based on 10+ salaries received from various employees of Marks & Spencer. Check how we calculate in-hand salary with our in-hand salary calculator.

What are the key skills required to be a Customer Service Executive at Marks & Spencer in Mumbai?

To be a Customer Service Executive at Marks & Spencer in Mumbai, the key skills required include:

- Visual Merchandising
- Customer Service
- Stock Management
- Retail Sales

These skills are highly valued at Marks & Spencer and are crucial for successful performance in a Software Engineering role.

Which companies offer higher salaries than Marks & Spencer for Customer Service Executive in India?

Metro Cash & Carry

₹2.0 Lakhs to ₹6.3 Lakhs per year

These companies are known for offering competitive compensation packages that can exceed the salary offered by Marks & Spencer, depending on the role and experience level.

What is the salary of a Customer Service Executive in companies similar to Marks & Spencer in Mumbai?

The salary of a Customer Service Executive at companies similar to Marks & Spencer in Mumbai varies, depending on the role, experience, and company size. Here are the typical salary ranges:

Vijay Sales	₹2.3 Lakhs to ₹3.6 Lakhs per year
Fabindia	₹2.0 Lakhs to ₹3.2 Lakhs per year
Future Group	₹1.4 Lakhs to ₹3.5 Lakhs per year
Reliance Retail	₹1.1 Lakhs to ₹3.8 Lakhs per year
Landmark Group	₹1.7 Lakhs to ₹3.1 Lakhs per year

These companies, which operate in similar sectors, offer competitive salaries, although the range can vary based on the company and individual experience levels.

How the salary growth look like for a Customer Service Executive at Marks & Spencer in Mumbai?

The salary growth for a Customer Service Executive at Marks & Spencer in Mumbai depends on factors such as experience, performance, and promotions. On average, a Customer Service Executive in Mumbai can expect the following growth trajectory at Marks & Spencer:

Experience	Average Salary Range
2 years	₹2.9 Lakhs to ₹3.7 Lakhs per year
3 years	₹2.9 Lakhs to ₹3.8 Lakhs per year
4 years	₹2.5 Lakhs to ₹3.9 Lakhs per year
5 years	₹3.0 Lakhs to ₹3.8 Lakhs per year

and so on.

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Marks & Spencer Customer Service Executive Salaries in Mumbai

Marks & Spencer Customer Service Executive salary in Mumbai ranges between ₹2.5 Lakhs to ₹3.9 Lakhs with an average annual salary of ₹. Salary estimates are based on 14 Marks & Spencer latest salaries received from various employees of Marks & Spencer.